Shopify vs TaxCloud

RATING:

4.5

(6316)

Shopify has 6316 reviews and a rating of 4.54 / 5 stars vs TaxCloud which has 72 reviews and a rating of 3.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (6316)
3.4 (72)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3 / 5
Customer Support
4.5 / 5
3 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
April 26, 2024
November 29, 2023
Pros/Cons
  • Pros

  • The interface of the software is so good and attractive. It enables an easy payment processing and it helps in creating online stores easily without diffuclties.
  • Its ability to allow multiple people to log in such as employees or other people allowed to make sales with such ease is wonderful.
  • Cons

  • There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.
  • Shopify is hard to get a grasp on and you often do not know there is a problem with your marketplace until money is lost on the issue.
Read all user reviews
  • Pros

  • We upload our transactions on a monthly basis rather than using the live feed. It has been working great until recently.
  • I think many will upgrade to the full version in time. From what I can tell, it is the best value.
  • Cons

  • Before I was even able to access the full functionality I received an invoice for a time period before I even had signed up for taxcloud. They admitted it was erroneous and corrected it.
  • At first customer service seems a concern. However, this is short lived once the immediate anxiety of employing a new service is overcome.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos