Shopify vs WooCommerce

RATING:

4.55

(5958)

Shopify has 5958 reviews and a rating of 4.55 / 5 stars vs WooCommerce which has 712 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.55 / 5 (5958)
4.55 / 5 (712)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 1, 2023
February 1, 2023
Pros/Cons
  • Pros

  • The interface of the software is so good and attractive. It enables an easy payment processing and it helps in creating online stores easily without diffuclties.
  • Its ability to allow multiple people to log in such as employees or other people allowed to make sales with such ease is wonderful.
  • Cons

  • There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.
  • Shopify is hard to get a grasp on and you often do not know there is a problem with your marketplace until money is lost on the issue.
  • Pros

  • You can create discounts and coupons for your customers, which is great.
  • I have been working on WooCommerce for years and found it very easy and useful to build eCommerce stores with big community support.
  • Cons

  • However, I can see if folks are not inclined to be DIY about this they might be annoyed with the lack of documentation WITHIN Wordpress.
  • Upgrades often happen and when a non developer encounters conflict from upgrades they need a developer to fix it, it would be better if clients or non-developer can fix any upgrade conflicts.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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