The support from Papertrail has been excellent. Not that we have needed much as most problems have been easily solved.

Also, I'm missing a feature to add/find a record by barcode (use barcode scanner to identify the product).

Papertrail has been excellent, easy to use and a constant source of information about PPE.

Papertrail helps keep up to date and organised with its simplicity and great customer support. Someone is always there if I need anything.

A great product and user friendly. I have multi nationalities working for my company and they all find it easy to use despite some language difficulties.

The support team is great, very helpful and speedy. Papertrail eliminates the need for binders full of checklists, it is all stored and archived for you.

Given that we have so many users, sometimes there can be some issues with inspections not being included when a full account sync is initiated, again, not solely Papertrail, user error can be blamed.

And also that certs can be stored so they can also gain access to these at all times.

The inability to complete the same amount of features on mobile devices s a laptop or pc.

The ability to tailor it to meet our needs. The ability to add features and details as you go.

Well supported platform with eager team members who are willing to help.

It's somewhat non-intuitive, for example I can't find a way to remove an empty folder.

We need to be able to run reports that can show the specific records (suppliers in our case) that are on monitor, missing or over due.

Good at reminding when inspections are due. I have not used any of the LOLER forms yet as not required for my purposes but seem a very good tools as well.

Excellent support function. Excellent people with good product knowledge and an ability to come up with solutions to client needs.

I highly recommend Papertrail to anyone looking for a reliable and user-friendly log management solution.

I have had a good experience with Papertrail to date and would like to continually develop more departments with the software.

I have found paper trail to be really useful for gathering data and it allowing staff and their manager access to see this information where ever they are.

The lack of language options reduces the number of users.

With Papertrail that inspection is made alot easier beacuse I have all documentation and previous inspection protocols in the system. That saves a lot of time and frustration.

Ability to maintain a digital inspection record, ability to remotely monitor Inspections.

Very good overall system once you understand how it all works.

Its intuitive and is laid out in a logical and user friendly manner. Shows good length of record.

Fabulous and the support team and super quick and helpful.

Very capable system that becomes fully intuitive with guidance and use. It can save days of labour over a year and allow for a comprehensive record of all plant and PPE.

Occasionally if you click out of the working area you can lose inputted data for the single item you are currently inputting.

Best Return on Investment - Guard Company and Stakeholders.

It is easy to use and integrated well with what we were previously using.

Overall, this is a wonderful product with great features and it's easy to train people on how to use it.

If a guard accidentally hits the wrong title under the reported issue section they can't go back and fix it to the correct one.

The reports are customizable too.)  And customer service has been AMAZING.

The photos are not always clear, most are blurry and unfocused.

The method of tracking licenses does not work for us. It is difficult to find a specific license.

The inability to have access to all features on the iPhone platform.

Support is helpful and they do an awesome job of creating videos for training.

The ability to easily account for personnel, reports, and the ability to customize guard tours has been paramount for the growth of our company.

The software makes it easy for administration and for the guards in the fried. The software has impressed several clients and they feel they are getting more for their money.

The lack of notifications of all the the new things that get added to Silvertrac. We could use notifications when the system is down as well.

I love how easy the system is to build for each site.

Great app and great company to deal with. Its nice that if you have an issue the person helping you knows what to do without reading a prompter.

Silvertrac has been easy to use, is fairly intuitive, and the customer support has been amazing.

What I like most is the ease of access and the fact it is very user friendly. The system is easy to navigate and use and features an instant message system for help should you need it.

Love reporting and alerting the best. These features have given our management team so much insight into what is actually going on at every site.

Customer Service from this company is great. They are always very helpful with trying to resolve any issues very quickly.

The software is user friendly, and the customer service is excellent.

Everything is so easy to find and easy to use. I am able to help employees out in the field quickly and efficiently and that is very important.

Overall, I highly recommend this product to any Security company. Between the ease of use and fantastic customer service, it adds so much value to my company's product.

We have many clients that only do service 3 rotating days per week and it is difficult to run and send automatically without making them click every report and if no data they move on.

Silvertrac's software is easy to use. The latest update improved upon an already great system.

The application is simple and to the point, which is good. The help and assistance that comes with the system is the cherry on the top.

I received great customer service with a an amazing overview of the software. Pricing is great and the Software is easy to use.

We appreciated having you at our conference this year. This video was excellent.

I like this touring system because of its ease of use and live updating.

I do not yet have an experience with this software that has left me feeling frustrated or disappointed.

Pound Sterling

Papertrail is a cloud-based inspection management solution designed to help businesses maintain and monitor personal protective equipment (PPE) records and inventory. Administrators can configure permissions for team members to access specific folders and generate reports or certificates according to requirements.

Key features of Papertrail include alerts/reminders, RFID scanning, inspection schedules and checklists. Supervisors can standardize terminology and operations across the organization and track multiple variables per item such as serial number, identifier, current status and more. Additionally, managers can add equipment inventory, checklists and inspection evidence to the platform.

Papertrail helps organizations view due or overdue inspection statuses for inventory items on a centralized dashboard. The product is available on annual or monthly subscriptions and custom licenses and support is extended via live chat, FAQs, documentation, email and phone.

LongDescription

Employee Management

Status Tracking

Barcode/Ticket Scanning

Training Record Management

Customizable Reports

Document Storage

Access Controls/Permissions

OSHA Recordkeeping

Activity Tracking

Digital Signature

Real-Time Monitoring

Task Scheduling

Customer Database

Report Templates

Customizable Fields

Template Management

Data Import/Export

Offline Access

Failed Inspection Tracking

Audit Trail

Configurable Workflow

Mobile Access

Compliance Management

Real Time Data

Training Management

Role-Based Permissions

Real Time Notifications

Forms Management

Workflow Management

Real-Time Updates

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Industrial Safety Management

Customizable Templates

Audit Management

Real Time Reporting

Reporting/Analytics

Monitoring

Equipment Tracking

Customizable Forms

Incident Management

Drag & Drop

Corrective and Preventive Actions (CAPA)

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Three Simple Plans To Suit Your Business.

Chat

2-10

11-50

51-200

201-500

Papertrail

In Person

Live Online

Webinars

Documentation

US Dollar

Silvertrac is a web-based guard management and security incident reporting solution that helps security organizations monitor and respond to issues, tasks and events efficiently. The solution is built for private contract security companies and in-house operations of all sizes that are looking to streamline internal operations and ensure immediate, on-site accountability.

Silvertrac enables security guards and officers in the field to receive tasks and alerts, report incidents and scan checkpoints via the mobile app. Dispatchers, administrators and supervisors can view reports in real-time with Silvertrac’s live issue monitor to proactively resolve issues as they happen. The Android & iOS guard app for mobile devices enhances the platform’s features by enabling officers to gather supporting audio, text and photos directly from the field.

Silvertrac also provides tools for parking management that let businesses sell parking permits, register vehicles, charge for parking violations and more. Silvertrac is integrated with a banking system for credit card payment processing. The live Parking Book displays virtual permits and owner’s contact info for each parking space, including guests and visitors. The solution also integrates maintenance and tow services within the platform.

Silvertrac provides teams with a streamlined inspection process that simplifies report completion and includes a searchable database. Types of inspections include fire extinguisher inspections, vehicle inspections, flow of traffic, pool & spa, safety, signage and home inspections. The application also includes features for facility maintenance tracking, dispatch center monitoring and risk management assessment.

Safety Incident Management

Security Management

Real Time Monitoring

Attendance Tracking

Key & Lock Management

Multi-Location

Self Service Portal

Technician Management

Historical Reporting

Client Portal

Preventive Maintenance

Service History

Asset Tracking

Event Management

Work Order Management

Visitor Management

Billing & Invoicing

Summary Reports

Investigation Management

Location Tracking

Risk Management

Occupational Health Management

Silvertrac is offered at $249/month for up to 10 devices.

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