Overall we're happy and it's good tool to communicate with our website users on the go. The Dashly Android app is quite feature rich Vs Zendesk or Freshchat.

Dashly helps to convert more leads and warm them up for the Sales team. Good alternative to Intercom.

So far my experience is very positive, I keep implementing and the support team is very helpful and always available.

I found the guides they have super helpful and the process was painless. I also love the pricing as I've been paying for basic features on Intercom for years now.

It doesn't have many must have feature like Twitter, Text(SMS) and Whatsapp integrations. You can block or report abuse any chat.

Chatbot, Live chat, Popup, Triggered message, all in one and all easy to set up. Good numbers of integrations, connect to marketing stack with ease.

The setup is just a few clicks and the way to integrate it into any website ist super quick and easy. Chatting with clients feels very confortable.

Dashly helps our company to link up with customers quickly and easily via live chat, and it's been a fantastic tool.

With dashly you can create your chat service in 10 minutes, its customization is great and you can also translate to any language.

It comes with a pop-ups builder, triggered campaignes, lead database and more which allows you to reach out to your users easily.

A live chat, a chat bot, and the unified inbox are all great features that can be easily found. It is also very easy to use those features.

It's difficult to find such great support nowadays.

Feature rich focus on Ecommerce, integrations for that area work great.

Dashly is really easy to use. They have a great customer support team that is very active in online groups.

Central Data at hand with customer (Lead cards). Powerful API for integrations.

Communication has sadly been one of the poorer elements of Dashly.

By putting a part of the sales process on autopilot, a team leader can cut back on the amount of assistance the team members require.

Overall, nice product for business, this is what I need, it can be used for multiple purposes. This chatbot is easy to use and simple to build.

Live chats can get expensive fast and Dashly offers a lot for the price. Its great that they allow you to build a knowledge base as well.

It's a great way to get more leads, and also to enhance customer service. It was a good experience to communicate with the team.

Qualification of leads via chat do not allow name capture, probably this is the only cons that I have found. You must have authentication in place to prevent multiple site visitors count.

It's super simple and easy to deploy. We love the tracking and trigger based pop-ups.

I found this a very fun tool to use on my sites.

I also felt that they genuinely care about ensuring my account is properly set up and I have a good experience with the software.

Dashly is a very intuitive, powerful tool. I am impressed with how well the chatbot builder works.

Limited number of leadbots and triggered messages per plan.

A solid and very cost effective messenger and chat bot solution.

Dashly is an amazing tool that not only saves my time, but also allows me to increase sales in my online shops.

The best thing is that you can create a chatbot for each page. I've created 4 chatbots for my website so far.

All in all, I now feel that I have more control over the transactions made in my shop and, above all, I can quickly help customers find what they need. I definitely recommend it.

I love that It can tie in Facebook Messenger and Instagram Messaging as well as email and messages from the website. Makes it easy to keep in touch with clients and potential clients.

Dashly's customer service was superb in ensuring that it was the best solution for my particular needs. Within minutes, my new live chat widget was up and running on my website.so i like the tool.

Secondly, there so many bugs and glitches as even there's no HTML email/message editor.

So no code skills required. Dashly helped to convert the new visitors from paid ads into leads.

The integrations are also very rich, with all sorts of necessary integrations with all popular communication channels, including Facebook, Instagram, Telegram, Viber, Slack, Zendesk etc.

I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

US Dollar

Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their performance on a unified platform. Product managers can identify and resolve bottlenecks in the sales funnel, monitor user journeys, build onboarding campaigns for specific segments.

Customer executives can quickly respond to clients' requests, answer queries using the built-in knowledge base and launch NPS campaigns.

LongDescription

Real Time Analytics

Engagement Tracking

AB Testing

Website Analytics

Multi-Channel Marketing

Surveys & Feedback

Lead Capture

Activity Tracking

Transfers/Routing

Customer Segmentation

Drip Campaigns

Real-Time Monitoring

Customer Service Analytics

Knowledge Management

Multi-Campaign

Offline Form

Audience Targeting

Calendar Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

File Transfer

Customer Support

Lead Generation

Email Templates

Subscriber Management

Email Distribution

Lead Management

Email Marketing

Mobile Access

List Management

Proactive Chat

Multi-Channel Data Collection

Transcripts/Chat History

Performance Metrics

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Real-Time Notifications

Customizable CTAs

Real-time Updates

Email Management

Dynamic Content

Event Triggered Actions

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

CAN SPAM Compliance

Reporting & Statistics

Knowledge Base Management

Segmentation

Website Visitor Tracking

Geotargeting

Chat/Messaging

Customizable Templates

Real-time Conversations

WYSIWYG Editor

Image Library

Real-time Consumer-facing Chat

Interaction Tracking

Dashboard

Spam Blocker

Email Automation

Real Time Reporting

Customizable Branding

Chatbot

Reporting/Analytics

Contact Database

Mailing List Management

Campaign Analytics

Lead Qualification

Social Promotion

Auto-Responders

Customer History

Tagging

Third-Party Integrations

Appointment Scheduling

Live Chat

Campaign Management

Virtual Assistant

Email Response Control

Search/Filter

Support Ticket Management

Sentiment Analysis

Feedback Management

Customer Communication

Email Campaign Management

One-to-One Messaging

Pricing is based on the number of unique visitors and the features you select.
It could be a Business chat or an Automation plan.
Business chat is the best for direct messaging: sales on the website, support in the product.
Automation plan is ideal for advanced messaging: Lead qualification, onboarding campaigns, nurturing sequences, and analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dashly

In Person

Live Online

Documentation

Videos

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

Real-Time Analytics

A/B Testing

Customer Surveys

Personalization

Social Marketing

Site Intercept Survey

Multi-Channel Management

Skip Logic

Mass Texting

URL Customization

Shared Inboxes

Data Synchronization

Subscription Management

Responsive Web Design

Referral Tracking

Multi-Account Management

Real Time Editing

Marketing Calendar

Customer Database

Recommendations

Automated Publishing

Geolocation

Customizable Fields

Collaboration Tools

Randomization

Email Tracking

Customer Activity Tracking

Content Management

Form Builder

Preview Functionality

Mailchimp offers multiple pricing plans for their Marketing Platform:

Mailchimp Marketing Platform: 

- Free - $0/per month
- Essentials - $13/per month
- Standard - $20/per month
- Premium - $350/per month
 

Dashly vs Mailchimp

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Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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