Barracuda Email Security Gateway vs ProtonMail

RATING:

4.5

(155)

Barracuda Email Security Gateway has 155 reviews and a rating of 4.48 / 5 stars vs ProtonMail which has 112 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (155)
4.6 (112)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 26, 2023
April 2, 2024
Pros/Cons
  • Pros

  • Very easy to use with 365 and exchange, multiple ways to setup authentication, customer support is super fast.
  • An amazing feature is the possibility to scan through junk emails at the end of the day in case an important email gets mixed up with junk ones.
  • Cons

  • Customers were annoyed to call us for emails they expected but other than that it did its job for catching bad emails.
  • While automatic updates are convenient, there were a couple of instances, when the updates were corrupted, resulting in blocking all of my mail.
Read all user reviews
  • Pros

  • I love the fact that the UI is clean, and best of all, no external remote images are displayed in the emails by default.
  • Protonmail is easy to use and helps me ensure confidential emails are safe. The new drive is also helpful for storing documents.
  • Cons

  • BUT IF you move to a paid VPN service and for any reason, your card fails to renew the VPN, THEN they are ALSO blocking the INBOX to your email account until you pay for the VPN.
  • I've noticed that notifications seem to lag a bit, almost two minutes after an email hits your inbox. This can be frustrating if you are emailing someone back and forth in real time.
Read all user reviews
Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos