DialMyCalls vs OpsGenie

RATING:

4.8

(51)

DialMyCalls has 51 reviews and a rating of 4.78 / 5 stars vs OpsGenie which has 137 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (51)
4.7 (137)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 20, 2022
January 23, 2024
Pros/Cons
  • Pros

  • It has worked flawlessly every time we've been called on to use it (for making emergency announcements to our group). It is priced right, and very well worth the small cost.
  • The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.
  • Cons

  • The only thing I dislike is how it rounds up the time used.
  • There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created.
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  • Pros

  • While I've yet to fully integrate all core system alerts, it looks like it can integrate with pretty much everything. The free tier seems extremely generous considering everything it offers.
  • Very similar mobile interface. Good way to quickly see what team and who is on call during an outage or a incident.
  • Cons

  • But for 99% of the time its too, too much UI flexibility. When the house is on fire, I want to grab the fire estinguisher and go.
  • The app can be a bit hard to navigate through, but more so on previous versions.
Read all user reviews
Pricing Range
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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos