FieldEdge

ServiceTitan

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Ratings & Reviews

Overall Rating

4.30 / 5 (237)

4.61 / 5 (146)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

January 30, 2020

February 19, 2020

Pros/Cons

  • Pros

  • The software is very user friendly and integrates with Quickbooks very well.

  • Customer service was great getting started. They worked and answered questions they knew the answer to.

  • Cons

  • Customer service is lacking once you go live it is a little pricey compared to some of the other software out there.

  • ESC is only compatible with limited accounting software packages. We love ESC but want to switch our accounting software but are unable to.

  • Pros

  • Love everything about this program. It has everything I need to build a call and send to specific employees. It allows me to help keep track of what I’ve done on each job

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • Cons

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • I wish it was more Sales friendly for the salesmen at my company and measuring their numbers. But as the name states, Service Titan is great for that all on the service/install end.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

79 Recommendations

102 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots