User friendly - a tutorial and a few times using it and usage becomes smooth. We also love the support team.

I am quite happy with the Service. After all of the bugs got sorted out, it has been amazing to use especially for the day to day operations.

I like that it is easy to use, and I am able to find what I am looking for very quickly.

A database of a companies real time pricing, customer discounts, and any item a tech could need at the techs fingertips would be awesome.

I enjoy the ease of use and organization it lends itself to, by being paper free.

Overall, the software is great. Our customers love the ServiceLink feature and those that are signed up for the ServicePortal love it.

The software has good integration for back office use.

This easy to use online software allows for us to quote customers and track service progress easily between the office and on the field.

Gone are the days of the paper inspection forms that come back to us all dirty, torn and unorganized.

The seamless integration with Sage Intacct by leveraging the dimensions for great reporting and insight.

Quoting straight from our technicians completed job helps us make sure we are not dropping opportunities, which improves sales and improves service to our customers.

I am secure in knowing that customer service will always take care of my issues. I love the fact that training is available as well as a well-regulated wiki.

Sometimes the system has some lag time and trouble uploading some of the paperwork.

ServiceTrade has a great product that is intuitive to use. Since we subscribed 4 years ago they have continued to expand on the capabilities with updates to the software every 2-4 weeks.

We have been with Service Trade for about 8 months and are very happy with our investment at this point and we have just scratched the surface of what this system has to offer us.

Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.

I am solving the problems of scheduling jobs for on time appointments. It was a nightmare before Service Trade.

I love it since day 1 i was super happy and excited this made everybody  job much easier.

There are a lot of companies out there trying to solve the same problems.

I love the fact that I can bill in less than 24 hour after job completion. This App also helps keep track of location of all techs, which helps cut cost for emergency service.

The ease and simplicity the program is to use both on the administrative side and the field side.

Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.

User friendliness is one of the most important feature of this software. Customer support is very good as well.

Plus if the technician doesn’t know where to go it goes right to maps for directions. Like I said it’s a great app.

Does not always integrate 100% to QBO, failed invoices with no real explanation (maybe 1 in 20 occurrence).

I started searching for a scheduling software. I had tried several and was unhappy with each of them.

I love that Zenmaid is continuing to improve and add more reports. I like to analyze data company data in excel, and some of these reports make it much easier for me to analyze.

The app does not work well, we use the web version mostly.

I love the ZenMaids software at first I was really skeptical on using it because of the monthly price but after using the free trail and playing around with it for awhile, I love it.

I like how easy it was to learn and how easy it is to adjust our schedule. I love that they add new features often that help me run my business better.

This drives me nuts because as we are using we think of new things to add but cannot put the new fields next to others of similar vein so the information is a bit disjointed in appearance.

The colors in the design, the somewhat ease of use and that it has some customizing abilities to it.

It was integrated via Square, we've talked to Square multiple times and sent invoices separately through Square, which is working fine.

This software has freed up so much of my time, so that I am no longer spending hours a day working my business. On top of all of that, they have the best customer service that I have ever come across.

The software has  solved my  issues with the back end of the office and having to have so many programs to do the everyday things, ZenMaid has save me time and money.

In the beginning there was issues bit that was long ago and is no longer and issue.

It is great value for your money and very reasonable priced if you compare it to other software. Final, the support and communication with the Zenmaid team is amazing.

Appointment reminders, schedule changes, customer follow ups after service and more. Excellent customer service - Zenmaid extremely responsive and helpful with questions or concerns.

As you grow scheduling can become challenging Zen helps to keep things simple and the features improve all the time. The zen maid team is also a great resource to those newer to the industry.

The emails templates are amazing, you can schedule the time for automated text with reminders to be sent every day. It is very easy to use and you can link with zapier to help automate your business.

The online booking platform has great customization. The app for employees makes scheduling a breeze.

The ease of use, the ability to scale and the additional features it has are amazing. From GPS tracking apps, to snapshot reporting to a simple to read dashboard - it really does everything.

My clients also enjoy the automatic reminders. The company is incredibly supportive when it comes to setting up and using the software.

Payroll cannot be calculated by scheduled times instead of clock in and out times so have to manually change and as there are errors in this part also is very time consuming to complete.

They are always implementing new features and for me this is the best part, always improve what is already amazing.

I even integrated it to my website. The part I love the most is the booking form and payroll.

US Dollar

ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually.

LongDescription

Work Order Creation

Electronic Payments

Document Storage

Activity Tracking

Dispatch Management

Real-Time Monitoring

Contract/License Management

Task Scheduling

Electronic Signature

Customer Database

Recurring Appointments

Job Management

Calendar Management

Geographic Maps

Scheduling

Mobile Signature Capture

Multi-Location

Self Service Portal

QuickBooks Integration

Technician Management

File Storage

Mobile Access

Compliance Management

Real Time Data

Routing

Historical Reporting

Client Portal

Preventive Maintenance

Real-Time Notifications

Service History

For HVAC Companies

Real-Time Updates

Alerts/Notifications

Reminders

Automated Scheduling

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Mobile App

Billing & Invoicing

Accounting Integration

Real Time Reporting

Inventory Control

Contact Database

Online Time Clock

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Maintenance Scheduling

Document Management

Inventory Management

Search/Filter

For Plumbing Industry

Time Tracking

Customizable Reports

Invoice Management

Data Import/Export

Activity Dashboard

Reporting & Statistics

Time & Expense Tracking

Estimating

Customizable Templates

Job Scheduling

Customer Management

Customizable Branding

Automatic Backup

Customer History

Location Tracking

Workflow Management

Timesheet Management

Customer Portal

Inventory Tracking

Status Tracking

Barcode/Ticket Scanning

Inspection Management

Reporting/Analytics

Appointment Management

Availability Management

Contractor Database

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Select : $89/month/technician paid annually. Office users free. 
Premium : $139/month/technician paid annually. Office users free. 
Enterprise : $189/month/technician paid annually. Office users free.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

ServiceTrade

In Person

Live Online

Webinars

Documentation

Videos

ZenMaid is a cloud-based residential cleaning service scheduling solution designed for maid service owners. The solution offers a platform for users to schedule customer appointments and automate their day-to-day operations.


ZenMaid sends work orders to cleaners/maids in the field and sends reminders to customers for upcoming cleanings. Additionally, ZenMaid automatically sends follow-ups after appointments to garner feedback and referrals and offers reporting capabilities to the users.


At an application level, ZenMaid features contact management, billing/invoicing, scheduling and dispatch and work order management. It’s priced on a three-tiered subscription based on the number of cleaning employees. ZenMaid also integrates with Quickbooks so that owners/operators can export payroll and other financial data helping avoid re-entry of data.


ZenMaid offers support via email, phone, product tutorials and online FAQs.



Confirmation/Reminders

Online Booking

Employee Management

Mobile Alerts

SMS Messaging

Credit Card Processing

Customizable Fields

ZenMaid offers a 14 day free trial after which:

There is a free option with limited feature for unlimited cleaners.

Paid plans include ALL features and cost $49 + $9 per employee.

ServiceTrade vs ZenMaid

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