StreetSmart vs Workiz

RATING:

4.2

(108)

StreetSmart has 108 reviews and a rating of 4.19 / 5 stars vs Workiz which has 204 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (108)
4.5 (204)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 5, 2019
February 2, 2024
Pros/Cons
  • Pros

  • The company makes the software straight forward and easy to use.
  • Same for our installations and service department. The system is pretty intuitive and their support is excellent.
  • Cons

  • Tracking keeps losing contact with phone for one staff. We have tried to reinstall multiple times and no fix at this time.
  • The 2 most frustrating things with this software are the inability to make a customer inactive, and the lack of a place to make notes like gate codes.
Read all user reviews
  • Pros

  • I love the new tip feature. It’s very easy to us and works great.
  • This software has phone and text integration which allows administrators to mask customer phone numbers. This is a great feature for the industry I work in.
  • Cons

  • Very hard to distinguish the schedule. If you need a client with multiple properties and sub addresses this is the worst software I have ever encountered for such client management.
  • Calls drop when calling through the app, jobs don’t always update right away.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos