Dropbox Business vs SugarSync

RATING:

4.5

(21569)

Dropbox Business has 21569 reviews and a rating of 4.53 / 5 stars vs SugarSync which has 52 reviews and a rating of 4.12 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (52)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 7, 2024
December 19, 2022
Pros/Cons
  • Pros

  • Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.
  • This product is easy to setup and use which make sit great as far as training goes. It can be used as a cloud data repository, shared and has great logging as to who did what and when.
  • Cons

  • Constantly changing UX - sometimes for the better, sometimes for the worse. Suffers from a bit of UX identity crisis.
  • I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.
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  • Pros

  • I liked the ease of setting up everything. The online tutorial I found was super helpful and had everything done pretty quickly.
  • App was easy to use and teach employees to use, implementation was smooth transition from previous app. Integration with other apps worked better than other apps used by company.
  • Cons

  • The bad thing, unlike similar ones, is that you can not edit the files online.
  • I haven't found anything that I dislike with this software besides that it does cost money to use.
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Pricing Range
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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos