Quick deployment of a cloud based, secure/encrypted eFax solution.

While faxing is quite antiquated, the healthcare industry has not yet widely adapted a replacement. Until then, this seems to be the next best thing.

Obviously it does integrate well, it's basically pretty easy to use (if you can operate a regular fax machine, you can run eFax), and it's been around a while.

Overall, there is no other option than eFax. The ease of use and the convenience it provides is priceless.

Felt I was double billed during sign-up process because I was charged to get a local phone number.

This is a good solution to be able to send an occasional fax as the technology has been largely replaced by email.

They kept my credit card info and just continued to bill me each year, ignoring my requests to cancel the service and without my permission. After 45 minutes on the phone and a chat with the manager.

We changed after getting consistent complaints from clients and other providers that they're faxes were not going through.

Needed a virtual fax system that allows our virtual practice administrators to check inbound faxes and allow our clinicians to send outbound faxes without having to buy equipment for our 15 offices.

It works flawlessly, and I've been extremely happy with the reliability of the service.

That faxes are very easily accessible, easy to download and then put in patients charts. It is also very easy to send faxes and keep a contact list.

I love how easy this is to use and the level of integration it has with our software. We send and receive faxes for it with very few problems.

Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.

I love this product, I will forever be a customer.

I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.

It is very reliable and secure. Easy to receive faxes via email, so no need to wait by a fax machine to receive sensitive documents.

Easy to use and convenient. You receive it like a scan and could save it as a PDF.

We were able to integrate eFax in to a web app quickly and easily, and draw out received files without a lot of hassle.

We even lost a referral source due to their exhaustion with us not getting their referrals and records.

It also allows you to sign documents within the application, offers mobile applications and what got me the most excited, it works with GoogleDrive.

It has been extremely difficult to cancel the service.

There appears to be no way to on the site cancel the trial. So send an email requesting the cancelation of the account no response.

They continue to bill your card after you WRITE them to tell them to cancel.

This software allows our company to communicate with our clients in the clinical community and ensure our patients private information stays private.

From time to time sending fails, don't know the reason. I also miss better notifications about received faxes.

The eFax system is intuitive, robust, and decently affordable given its attributes.

I love that I can store and organize files from all of Google's suite of services. I love that it backs up to my physical computer.

The personal data and all the files are safe now because google drive is the best platform. I am very happy to have it.

It has a Google Docs integration which is perfect when you share too many documents. I like that you can edit online and the 15g of free storage.

It's perfect for storing your files, I own a business and I'm also a Web Developer so keeping my files in a secure place where I can access them anytime and from anywhere is very important.

Overall this is an excellent product with great customer service.

Super easy to use and pretty easy to organize. Thumbnails give a big clear preview of the file which is  helpful as well.

I love the user friendliness of it and the accessibility it gives to our team. The Google Spreadsheets is a lifesaver.

Is that its easy to use with other google app. Its offer good customer service and it offer the most storage space unlike other app.

Also, sometimes when I uploaded files from my phone it took forever to upload and it stopped, giving me errors. This was a while ago, but it happened for almost 3 months and it was quite annoying.

It can sometimes be a little confusing to organize and the kids I work with have trouble loading documents to it from chrome-books.

Google changed the quotas for my available data storage which required me to archive my Google Drive content or I was in danger of my Gmail and other services losing functionality.

What I like the most is the ability to share documents easy and fast across computers/users. I'm able to collaborate with ease and at a fantastic price.

Trying to copy information or keep formatting from the Drive to other software is terribly inconsistent and a pain to fix.

Google Drive is an amazing product. It is very amazing to have all of your files in the cloud and the fact that you can access all of them just by logging onto your computer is awesome.

US Dollar

eFax is a cloud-based fax server solution designed to help businesses in legal, healthcare, manufacturing and other industries secure information exchange across systems. eFax redefines the landscape of traditional faxing by harnessing the power of the cloud to eliminate the constraints of traditional fax machines. This not only enhances accessibility but also ensures that businesses can transmit and receive faxes from anywhere with an internet connection. 

Recognizing the unique requirements of legal, healthcare, manufacturing, and other industries, eFax protect, our highly encrypted secure online fax solution, allows heavily regulated industries to gain HIPAA compliance, including having a Business Associate Agreement (BAA) in place. Businesses depend on fax everyday to send and receive documents. eFax Protect ensures they have the security and compliance they need when faxing from our iOS and Android mobile apps, our eFax Messenger tool, and our MyPortal web app. eFax Protect utilizes AES 256-bit encryption to ensure data remains secure and protected from unauthorized access during transmission. This industry-centric approach ensures that businesses can confidently exchange sensitive information in a manner that aligns with regulatory guidelines. 

Rest assured, security is at the core of eFax at all times. Through advanced encryption protocols and secure transmission channels, eFax safeguards sensitive data during transit. This is particularly crucial for industries dealing with confidential client information, legal documents, and healthcare records. 

eFax scales to meet the needs of businesses of all sizes. Its flexible subscription models and scalable infrastructure enable organizations to adapt their faxing solutions based on their growth and evolving requirements. The eFax user interface is intuitive and user-friendly, ensuring that employees can easily send, receive, and manage faxes without the need for extensive training. This simplicity enhances overall productivity and reduces the learning curve associated with new technologies. 

eFax offers mobile applications for Android and iOS devices, enabling professionals to view and receive files, edit fax signatures, scan documents and more. eFax also offers searchable PDFs that allow you to search for specific keywords or phrases for more streamlined document management. 

eFax stands as a forward-thinking solution that not only meets but anticipates the evolving needs of businesses across various sectors. By combining the convenience of cloud technology with industry-specific customization and stringent security measures, eFax empowers organizations to exchange information seamlessly and securely in an increasingly digital world.


LongDescription

Document Templates

Document Storage

HIPAA Compliant

Digital Signature

Electronic Signature

Automated Routing

Full Text Search

FoIP

Template Management

Self Service Portal

Contact Management

Audit Trail

Compliance Management

Electronic Faxes

Email to Fax

Encryption

Whitelisting/Blacklisting

Email Management

Alerts/Notifications

Reporting & Statistics

Fax Management

Fax to Email

Delivery Tracking

Contact Database

Monitoring

Tagging

Secure Data Storage

Purchasing & Receiving

Archiving & Retention

Third-Party Integrations

Multiple User Accounts

Search/Filter

30-day free trial, credit card required.
Plus: £11/month or £110/year - send 200 pages and receive 200 pages.
Pro: £16/month or £160/year - send 300 pages and receive 300 pages.
Super Pro: £25/month or £250/year - send 500 pages and receive 500 pages.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

eFax

In Person

Webinars

Documentation

Google Drive helps users store company data in one place. Users can access files from desktop and mobile devices and control how team members share these files. The platform provides a central admin panel, data-loss prevention and a vault for the drive to ensure compliance and file sharing between users.


Google Drive offers team collaboration tools such as Docs, Sheets and Slides. Teams can create new documents and share them with members. They can also engage in real-time document editing and leave comments to update members of changes. It includes machine-learning technology to help users predict future needs. Google Drive provides features like a natural-language search and optical character recognition (OCR).


Google Drive integrates with third-party applications including DocuSign for e-signatures, CloudLock for additional security layers and LucidCharts for mockups. Users can open different file types like PDFs and MPEG4s, and they can work on Microsoft Word files straight from the drive. Pricing is per month. Support is provided via online chat, email and the phone.



Access Controls/Permissions

Data Storage Management

SSL Security

Real Time Editing

Real Time Synchronization

Document Capture

Collaboration Tools

Content Library

Offline Access

Version Control

Mobile Access

Role-Based Permissions

File Sharing

Multi-Language

Multi-Device Support

Automatic Backup

Remote Access/Control

Drag & Drop

Document Management

Content Publishing Options

File Transfer

Data Security

Web browser (OS agnostic)

Total storage - Monthly rate
15 GB: Free
100 GB: $1.99/month
1 TB: $9.99/month
10 TB: $99.99/month
20 TB: $199.99/month
30 TB: $299.99/month

Google Drive for teams: $10.00/user/month

eFax vs Google Drive

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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