Usually, all Calamp products are nice. I have been using live tracking devices, fleet management, TTU hardware, BMW products.Products are easy to use and very much inclined to all safety measures. Report theft and maintain of it. Engine value check as well

Performance can be better in terms of lots of users and devices.

Overall our experience is very good. It's rare that the software would go down and customer service reps are super helpful and informative.

GPS and route tracking are accurate at all times.

When it comes to geo-graphing/geo-fencing, there aren't very clear instructions on how to use those features and reasons for use/benefits.

Sucks I should dump your service and get on the works!

The ability to intargrate with our software system so we have everything on one screen. We can see when cars arrive and leave each Job.

Your support and sales department (if you have one)

The ability to update firmwares and config using batch updates and having realtime information about update progress is great!

Migration from PULS is cumbersome. It should have been transparent to the user, you should have made it a drop-in replacement process.

If you need efficient and reliable GPS, there is no other. The ability for custom scripting, while time consuming to master, gives you absolute control of your units and allows you to weigh power management vs live communicating, reboot frequency, messages sent, etc.

The ability of scripting and allowing you to control all aspects of the software from Sleeping to Tracking Intervals allows you to create a near perfect product.

With the ability of scripting comes complexity. There was a very large ramp up time of many months for us to learn everything. Even something as straightforward as communicating with the unit via Terminal took a long time to get the basics of (basically, you either have EVERYTHING correct in your setup with wires, ports, etc or you get no response back).