Sometimes it lags, and is a little slow when using the tracking feature to create geofences.

Although we have many features on our software its difficult to understand all that's there and how to utilize it.

The recently updated interface made it much easier to keep track of where all our vehicles were at any given time.

Utilizing this equipment helps us maintain trust and establishes a direct line of connection with VDOT.

Nothing that I can think of that would be considered negative.

I use it for tracking, alerts, maintenance and many  more without any difficult, plus the customer support is the best.

What we are able to use seems pretty easy to use.

Also, Crashboxx is a great solution but it does not provide primitive API functions that every SaaS product.

The biggest problem is many times the GPS goes off line and we only get old information which can make it very difficult to see what's happening with our entire fleet.

I sometimes click into the wrong menus since I use the software infrequently.

It is an amazing tool that the state uses to track, verify information, and also to make sure safety is utilized in state vehicles.

The ability to update firmwares and config using batch updates and having realtime information about update progress is great.

I like the older system better. The older system worked flawlessly.

I have not noticed anything that is a downside to this software.

It used to be a good service but customer service is hard to navigate and almost non existent. I will be leaving CalAmp in the near future because of it.

API good coverage, features are potentially quite a lot.

I love that we are able to track our equipment and any given time of the day.

It works for the purpose that we intended it to (locating crews in an emergency). I think that there is a lot more we could be doing with it but we have not taken the time to learn it.

The updates keep making it worse than it was before.

My experience with CalAmp has been positive and reports are easy to use.

This product has many easy to use functions. It has great reliability and support.

It can be difficult to navigate as a new user.

These features help guide and track our equipment during snow removal.

I like the fact that this software is easy to use and navigate.

Positive, we have only had to contact customer support once.

For the most part it has been very helpful and allows us to see where all out drivers are and what they have completed at any time of the work day.

This has been and continues to be a useful tool and CalAmp staff are knowledgeable and responsive.

Overall our experience is very good. It's rare that the software would go down and customer service reps are super helpful and informative.

The increased filter options also allowed us to specify what we needed without having to sift through unnecessary information.

Pros for  workwave,is that it's  very user friendly and it helps me put mu drivers in a successful position routing wise.

It can handle a huge workload of orders and the available customization options for order attributes and the display interface help to streamline the user experience.

The on-boarding team and support have been great and helped us get ramped up fast.

I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster.

Being able to put in customer receiving windows is absolutely stunning.

It has been a great improvement to our daily operation.

The most helpful and cost saving is that WW saves me 8 + hours each and every week I use it.

By using this software I was able to better serve my clients and greatly improve my driver's day. The software was easy to use, customizable and not expensive for all it was able to do.

The best thing I like about this product is the functionality of it. It gives you the ability to manage multiple routes and multiple drivers.

Functionality could improve but customer service is GREAT.

The customer support is very responsive and helpful. API is easy to integrate.

Overall a positive experience. Has been incredibly intuitive to learn the ins and outs of the program, and have not had issues with glitches or bugs.

We can build spreadsheet with all the data of our routes which we enjoy very much. Ability to put shift duration restrictions on how much time a unit can be utilized for.

With a bunch of failures from the software and looking unprofessional infront of several customers,I decided to go with Gorilla Desk. Workwave is continuing to hold me to the contract, that is fine.

Competitors had similar features, albeit more difficult to use in some cases. Ultimately for what we needed, the price was the determining factor by around 25% per vehicle.

Easy to use, easy to deploy and competitive pricing. API helps with integration.

And I am very upset that they tricked me to sign up for a year. Now I am paying a full year and they know from day one that it does not work for me.

I don't like that the GPS takes you to coordinates instead of the address. Has not been a big problem, just more of an annoyance.

The webinars are good, the site info is brilliant. The training videos could be used for us to download for internal training though.

The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful.

One major caveat is the inability to move orders between territories.

I love how you are able to integrate both the tracking and the orders and POD all in one software.

Workwave has been extremely helpful for me, my old routing software use to take me 2hrs plus to complete my routing process.

Frustrating and disappointing with no improvements in sight.

Finding this software was a dream come true. The ease of use and the route optimization saved me money and time.

Very poor customer service and faulty product.

They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.

US Dollar

Cloud-based telematics technology helps streamline fleet operations for businesses. This is done via asset tracking, performance dashboards, vehicle alerts, maintenance scheduling, & more.

With CalAmp Telematics Cloud, securely connect all your assets and unify telematics data into a single platform.  Access real-time historical data and deposit into your proprietary applications and systems to improve visibility, safety, maintenance, compliance, and efficiency.

LongDescription

Employee Management

Fuel Management

Route History

Routing

Maintenance Management

Incident Reporting

Status Tracking

Tire Management

Mobile Alerts

Customizable Reports

Activity Tracking

Dispatch Management

Real-Time Monitoring

Route Optimization

Geolocation

Geographic Maps

Scheduling

VIN Lookup

Mileage Tracking

Route Management

Mobile Access

Cost Tracking

Inventory Tracking

Compliance Management

Real Time Data

Historical Reporting

Real-Time Notifications

Real-Time Updates

Activity Dashboard

Inspection Management

Alerts/Notifications

Equipment Maintenance

Reporting & Statistics

Transportation Management

Automated Scheduling

Delivery Tracking

Real Time Reporting

Monitoring

Motor Pool

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Inventory Management

Shipment Tracking

Reporting/Analytics

Carrier Management

Barcoding/RFID

Vehicle Management

Technician Management

Asset Tracking

Driver Management

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

51-200

201-500

501-1000

1000+

CalAmp

Live Online

Webinars

Documentation

Videos

WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer requests, adjust schedules/routes as needed, confirm driver ETAs and more.


Users can build optimal routes as well as utilize features like drag-and-drop, best-fit for assigning last minute orders and alerts on violations.


Route Manager allows drivers to sync updates back to the office via the mobile app. They can receive routes, capture proof of delivery, check in and out of stops and mark orders as reschedule or skipped. In addition, planners can track drivers and maintain full visibility when GPS tracking is activated.



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