Fleet Complete vs ITS Dispatch

Fleet Complete has 259 reviews and a rating of 3.93 / 5 vs ITS Dispatch which has 292 reviews and a rating of 4.45 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.93 / 5 (259)

4.45 / 5 (292)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

3.5 / 5

4.0 / 5

Last Review Written

February 25, 2021

October 8, 2020

Pros/Cons

  • Pros

  • Ease of use and very good detail all the way around.

  • It was easy to install in our trucks, and the drivers find it easy to navigate for the most part.

  • Cons

  • Although the smart device application is a bit slower than the desktop and has a window full of information, it's still a benefit.

  • there aren't really any draw backs to the solution - excited for the in car camera options coming out later though

  • Pros

  • easy to learn,good support,many functions and priced reasonable

  • We have used this TMS for 10 years and love it.

  • Cons

  • Clunky UI which makes navigating the site somewhat difficult at times. Not always easy to know which product suits your current need.

  • Was not happy about the cost and the fact that it was not directly connected so putting loads on it would not directly post those loads on Internet Truckstop.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos