AnyDesk

Freshservice

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Ratings & Reviews

Overall Rating

4.52 / 5 (409)

4.54 / 5 (368)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 4, 2020

May 4, 2020

Pros/Cons

  • Pros

  • The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection. Connection speed is very good.

  • Always worked super fast and reliable whenever i needed it. There are chat and file copy features that also work really well whenever i used them. The UI is fresh and intuitive.

  • Cons

  • Very rarely there is a lag in the remote connection. The features could be enhanced little. Otherwise the software is very good

  • The least about the anyDesk is the session expired some time very frequently. It may be the cause of bad internet connection.Otherwise the overall experience is good

  • Pros

  • It's powerful and easy to use It's fast and stable It works well with all major browsers It's updated frequently with new functionality The support is very responsive and effective

  • Simple interface that is clean and easy to navigate. Good pricing.

  • Cons

  • The project management part in Freshservice is okay for small companies, but lacks a few features you need when managing bigger projects.

  • Automation rule are restricted in what they can use (eg you can't use tags on any rules). Project management has clearly been dropped, which is disapointing.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

1 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots