AnyDesk

Kaseya VSA

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Ratings & Reviews

Overall Rating

4.52 / 5 (407)

4.06 / 5 (178)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.0 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 27, 2020

March 3, 2020

Pros/Cons

  • Pros

  • The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection. Connection speed is very good.

  • Always worked super fast and reliable whenever i needed it. There are chat and file copy features that also work really well whenever i used them. The UI is fresh and intuitive.

  • Cons

  • Very rarely there is a lag in the remote connection. The features could be enhanced little. Otherwise the software is very good

  • The least about the anyDesk is the session expired some time very frequently. It may be the cause of bad internet connection.Otherwise the overall experience is good

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

Product Demo & Pricing

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Pricing Range

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Advisor Recommendations & User Awards

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(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots