AssetCloud vs ConnectWise PSA

RATING:

4.40

(266)

AssetCloud has 266 reviews and a rating of 4.4 / 5 stars vs ConnectWise PSA which has 212 reviews and a rating of 4.1 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 / 5 (266)
4.1 / 5 (212)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 27, 2023
December 9, 2022
Pros/Cons
  • Pros

  • Very good software for tracking assets. Offers plenty of customisation so you can tailor for the exact type of asset that you are giving out.
  • I can easily track them of their status thru the web system. I integrate the software into my Honeywell scanner and it just works fine.
  • Cons

  • No matter if it was a hot spot to laptop/Chromebook. 2nd complaint is they charge you per user to use the device via logins.
  • Over priced! and hard to learn the software! it is just very difficult and very expensive and price almost doubles with every user.
  • Pros

  • I love how it ties with Quickbooks, makes transferring invoices and data so easy. Also great that it is so multi functional.
  • The end of the ady when i can log out of Connectwise. The Contract part and some automation is good.
  • Cons

  • They literally just churn you out and get the next lot of sheep in. Sales team lied about how it would interact and sync with Xero.
  • The sales team had no sense of ethics and resorted to lying in order to make a sale. If ignoring the deplorable ethics of the company, the product itself has innumerable flaws.
Pricing Range
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2019

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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