Gist vs EV Service Manager

RATING:

4.7

(148)

Gist has 148 reviews and a rating of 4.71 / 5 stars vs EV Service Manager which has 12 reviews and a rating of 3.25 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (148)
3.3 (12)
Ease-of-Use
4.5 / 5
3 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
December 12, 2023
January 31, 2023
Pros/Cons
  • Pros

  • There are a ton of great features. I really like how I'm able to integrate directly into my website.
  • Never miss a live chat from a customer with its very reliable mobile app. Reliable customer tracking and live view is pretty amazing so we can help customers exactly when they need it.
  • Cons

  • Whist the phone vibrates, without a sound some chats, are missed.
  • I do feel that th level of the translation to Swedish is a bit low. It could have been done in a more profesional way, some of the content is badly translated.
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  • Pros

  • The software is very flexible and has many features. You can make it do what you want it to do, for most things, with some work.
  • We were able to customize this to the degree we needed for it to work for our organization (at great effort). This software did function as needed for a time.
  • Cons

  • Getting training after the initial install is expensive. I have had difficult figuring things out on my own.
  • Functionality - The interface is clunking and hard to navigate, even for my IT staff. The learning curve to use the interface and navigate around is quite lengthily.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos