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Ratings & Reviews

Overall Rating

4.79 / 5 (109)

4.47 / 5 (287)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

3.5 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 30, 2020

March 20, 2020

Pros/Cons

  • Pros

  • Easy to use, easy to implement and gives our customers easy access to us

  • Love the chat feature. Everything works well, notifications are reliable, works great!

  • Cons

  • Sometimes a little slow to load up - but not very often. I think the tools is developing really well but some features are a little slow to launch

  • Most things are good... only thing is the branding on the scheduling widget i'm sure will be rectified soon

  • Pros

  • I like that it's extremely fast to connect into devices. The UI is very responsive as well so it makes navigating and connecting VERY fast. I have had excellent session quality with this product.

  • Great tool for remote sessions. Easy to access as a user and easy to provide to clients requiring assistance.

  • Cons

  • Pricing levels could be small groups. Other than that the product is great.

  • Set up is a little demanding but their customer service reps helped. It is also a little slow, there is a definite lag especially when opening reports.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots