Gist

PagerDuty

Add to compare

Ratings & Reviews

Overall Rating

4.77 / 5 (101)

4.59 / 5 (172)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 20, 2020

December 27, 2019

Pros/Cons

  • Pros

  • Love the chat feature. Everything works well, notifications are reliable, works great!

  • I like this product. Very easy to install and configure. The team is also pleased with the interface and management. Cool new features: - Live View - Message Sneak Peak - AutoCapture

  • Cons

  • Most things are good... only thing is the branding on the scheduling widget i'm sure will be rectified soon

  • The only thing I still don't see, is the visual flow builder for the emails, but I heard they will implement it soon.

  • Pros

  • I feel like the service is generally very reliable and we have significant trust in it.

  • It is user friendly and understanding of this software is quite easy.

  • Cons

  • no problems that are likely to be caused by limitations of the service, it is complicated to get right, but works great once it's been properly configured.

  • I do not have any known cons. If i do have a suggestion it would be to make more integration features available for an enterprise edition.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots