Kaseya VSA vs Yext

RATING:

4.1

(199)

Kaseya VSA has 199 reviews and a rating of 4.07 / 5 stars vs Yext which has 112 reviews and a rating of 4.28 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (199)
4.3 (112)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 11, 2023
May 30, 2024
Pros/Cons
  • Pros

  • The reports are easy to generate and use especially for budget decisions.
  • It is very easy for technicians to use and provides a nice single pane of glass to see everything through. Kaseya has lots of options for you to add on to sell to your customers as well.
  • Cons

  • I can say no after sales customer service at all. No phone number can be contact for urgent issue.
  • Costly - But you get what you pay for. Menus - They are working to standardize the UI.
Read all user reviews
  • Pros

  • I liked most how user-friendly the software was, and how well it worked.
  • About five years ago they had a fantastic sales person who provided tons of support and made sure things were quickly resolved.
  • Cons

  • Pricing for the Ultimate plan strikes me as excessive. I have my clients on the Professional pan.
  • It can be a little intimidating at first but those more you delve into the many options, the more familiar it becomes.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos