AdaCare

RATING:

4.7

(89)

About AdaCare

AdaCare is a cloud-based home care scheduling system. Features include smart scheduling, marketing, client & staff management, EVV clock in & out by telephone or GPS, digital signatures, billing and payroll tools, care plans & ADLs, a staff portal, and unlimited customer training & support. AdaCare’s scheduling considers skills, geographic zones, and the client’s home environment to suggest the best available caregivers. AdaCare keeps track of staff records in one place with names, addresses, telephone numbers, email, CEUs, and work history. AdaCare tracks skills and checklists for new employees, and alerts managers before staff licenses expire. Each day, schedules are sent to caregivers and nurses for the following day. Managers are notified by text message i...

AdaCare Pricing

Only $69 per month for startup companies(90 days), up to 20 clients. Above that, choose the subscription plan that best suits your business: $99 per month plus $2 per client for scheduling Basics, or $99 plus $4 per client for Premium with marketing, nursing, and financial features.

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Client Care Plan
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AdaCare Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for AdaCare

1 - 5 of 89 Reviews

SHARON

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Your entire office staffing needs in one software

110% satisfied. WV is going to implement EVV for our state and I am not looking forward to switching company's if it doesn't match up for the new billing requirements. I have been able to get any reports going back to 2012 for my company and since our area was hit by a flood in 2016, I know that the more information that I put into this system is added protection for our agency !

PROS

Easiest scheduling for staff and patient care needs and will give you list of available staff with the correct qualifications for that patient in their area. We are a small agency that did all of our scheduling by paper for our clients and staffing using a tickler file system. The reports that I can run from this for daily operations has surpassed anything that I would ever imagined. Adding more to the client plan of care and staff EVV has just made this more and more effective and at a cost that hasn't increased with all the added functions. We have used other operating systems but with changes has always increased the price so much that we constantly had to change systems and is time consuming and frustrating to office staff. I convince other agency's who has trouble with staffing to check Adacare out !!!

CONS

Nothing specifically that I don't like about this software, any tips that I thought would help has been implemented into there system over the last 9 years of using it.

Reason for choosing AdaCare

Scheduling needs that it gave you availability with the right patient in the right area, instead of calling staff members who wasn't qualified or already working .

Vendor Response

Thank you for the great review, Sharon! I'm glad we've been helpful to you all these years. Please let us know if there's anything we can do to help any time.

Replied September 2020

Kimberly

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Excellent Software

Our company has been using Adacare on a day-to-day basis for almost four years. The software has become a primary tool in smoothly running a business. The Adacare team and [SENSITIVE CONTENT HIDDEN] in particular, have always provided us with fast, excellent care anytime we've needed assistance.

PROS

Adacare is very user-friendly and perfect for in-home care agencies who need great scheduling/payroll/hr software for a competitive price. This software allows us to easily update our clients' schedules and personal information in the office and on the go, making scheduling a breeze!

CONS

The only thing that could make Adacare better would be an app; this would allow caregivers to clock in and out of the shifts quicker and easier.

Reason for choosing AdaCare

At first, I chose Adacare for the price; Adacare's software was much more reasonably priced than other companies. Once we began using the software, we came to realize that we should have called Adacare much sooner. The primary reason I like using Adacare now is the ease of the appication; my mother (and the owner of the business) is not exactly 'tech-savvy', but she has been able to easily use and navigate her way through Adacare.

Vendor Response

Thanks for the wonderful review, Kimberly. I'm glad AdaCare has been so useful for you (and your mom)!

Replied August 2020

Sharon

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2020

Not user friendly

PROS

I can appreciate the videos available for our staff to review at anytime.

CONS

It’s frustrating when it comes to staff scheduling. The system takes over days and time which makes it unproductive for the user.

Reason for choosing AdaCare

Price

Vendor Response

Hi, Sharon, I'm sorry you're having difficulties with scheduling. AdaCare includes one-on-one web training as part of our service. If you haven't already, just give us a call to schedule a convenient time and hopefully we can make some helpful suggestions.

Replied September 2020

Jackie

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

They just keep getting better!

PROS

AdaCare has been very easy to use - even for those who are not 'techno-savvy'! We began using AdaCare in December of 2017 and I have been very impressed by the changes and additions that have been made that make everything easier - from scheduling to billing. They have even had an open ear about modifications and suggestions that might improve the overall use of AdaCare. And the service is beyond compare - fast and easy!

CONS

The support pages that are accessible to office staff have not always kept up with the changes.

Reason for choosing AdaCare

We felt that AdaCare gave us everything that we, as a non-medical company needed to allow us ease of scheduling, have all information accessible to office staff and enable employees to have information and clock in/out structures that worked for our business. And it was not too complex - as we found others to be.

Reasons for switching to AdaCare

We outgrew the product that we were using.

Vendor Response

Thank you for the nice comments, Jackie. We appreciate your feedback!

Replied September 2020

Jacquelyn

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

FUNCTIONALITY

2

Reviewed September 2020

Field Nurse who uses ADAcare multiple times a day

PROS

Simple and very useful. Multiple types of views.

CONS

I do not like having to go to different tabs to do different things on the same patient....such as, I cannot change a future visit time in the visit history section... which is where I often look to tell a patient when their next visit is scheduled. I wish mobile view had at least the visit type listed! If I get a patient added during my shift, I sometimes don't have time to log-in to a laptop to access desktop version of ADAcare to look up the reason for the visit. I therefore occasionally have to ask the patient what the reason for the visit is.

Vendor Response

Hi, Jacquelyn, thank you for your review! If you have a few minutes, please send us screen shots of your suggestions. Our development team is always looking for real-world advice to improve AdaCare.

Replied October 2020