AdaCare Software

4.86 / 5 (21)

Our advisors have recommended this product 21 times in the last 30 days

About AdaCare

AdaCare is a cloud-based home care scheduling system. Features include smart scheduling, marketing, client & staff management, EVV clock in & out by telephone or GPS, digital signatures, billing and payroll tools, care plans & ADLs, a staff portal, and unlimited customer training & support.

AdaCare’s scheduling considers skills, geographic zones, and the client’s home environment to suggest the best available caregivers. AdaCare keeps track of staff records in one place with names, addresses, telephone numbers, email, CEUs, and work history. AdaCare tracks skills and checklists for new employees, and alerts managers before staff licenses expire.

Each day, schedules are sent to caregivers and nurses for the following day. Ma...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

21 Reviews of AdaCare

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(18)

18

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

August 2019

Jackie from homecare COMPANIONS

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Expert Customer Service

As a provider of non-medical services for seniors in the home, we must have software that is easy for all ages and education levels to use - including employees who may not be 'techno-savvy'. AdaCare gives us the scheduling tools that we need, employee reminders and texts, and more than adequate ways to provide employees and office staff with all of the client and employee information needed at the touch of your fingers.

Pros

This software is almost 'plug and play'. It provides everything we need to schedule caregivers for client services in the home and doesn't give us 'more than we need'. It is the perfect software for a company that is growing and is very user friendly. The technical service department (especially Bo!) is always eager to listen, problem solve and answer questions in an easy to understand, non-technical way. We have never had to adapt to their way of thinking in order to use AdaCare because it is designed to fit into what you might have been doing and makes it better!

Cons

At the time we began using AdaCare, it did not interface with our payroll program.

Reasons for Choosing AdaCare

AdaCare was easier to learn and has been easier to use. As non medical company, we did not need the enormous amount of information, checklists, etc. that most other scheduling software contained.

Response from Neurosoftware

Replied August 2019

Thanks for the kind words, Jackie. We appreciate your comments!

July 2020

Kimberly from Southern Arizona Eldercare

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Excellent Software

Our company has been using Adacare on a day-to-day basis for almost four years. The software has become a primary tool in smoothly running a business. The Adacare team and [SENSITIVE CONTENT HIDDEN] in particular, have always provided us with fast, excellent care anytime we've needed assistance.

Pros

Adacare is very user-friendly and perfect for in-home care agencies who need great scheduling/payroll/hr software for a competitive price. This software allows us to easily update our clients' schedules and personal information in the office and on the go, making scheduling a breeze!

Cons

The only thing that could make Adacare better would be an app; this would allow caregivers to clock in and out of the shifts quicker and easier.

Reasons for Choosing AdaCare

At first, I chose Adacare for the price; Adacare's software was much more reasonably priced than other companies. Once we began using the software, we came to realize that we should have called Adacare much sooner. The primary reason I like using Adacare now is the ease of the appication; my mother (and the owner of the business) is not exactly 'tech-savvy', but she has been able to easily use and navigate her way through Adacare.

Response from Neurosoftware

Replied August 2020

Thanks for the wonderful review, Kimberly. I'm glad AdaCare has been so useful for you (and your mom)!

October 2018

Amy from Caring Excellence: Personalized Home Care Services

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

3.0

October 2018

Standard scheduling software

Pros

It's ease of use and ability of employees to access their schedules and information.

Cons

Limited functionality in some areas. There was no functionality to view client and caregiver schedules overlapping, do a monthly view, or email client schedules directly.

July 2020

Shawn from Montgomery Place

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Very easy system to use

The overall experience with AdaCare is positive, and there is a really great support team to help with issues.

Pros

How easy the system is to learn and use.

Cons

As AdaCare learn more about the healthcare industry, it provides updates, however the updates may not be the permanent fix at the time.

Reasons for Choosing AdaCare

Not sure. System was in place when I started with the company.

Response from Neurosoftware

Replied July 2020

Thanks for the review, Shawn. We really appreciate your comments!

May 2019

Jane from Seasons of Care

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Training & Cost=A+

Pros

Our agency has been with AdaCare scheduling for 4 years and we have been very pleased. Their customer service/training has been exceptional (A++). Not only have they implemented suggestions to improve the system’s ease of use but have always answered all our questions no matter how simple they may be. Their upgrades to the system is not once a year but many times throughout the year. Because we are a small agency, AdaCare’s cost fits our monthly budget. AdaCare’s cost and their exceptional customer service makes them a high-value scheduling system for us and one we would highly recommend.

Cons

Improvements have been made but more options for the reports would be helpful.

Response from Neurosoftware

Replied July 2019

Thank you for the kind words, Jane. I'm glad we could help!