Client Care Plan
Supported Operating System(s):
Mac OS, Linux, Web browser (OS agnostic), Windows 10About AdaCare
AdaCare is a cloud-based home care scheduling system. Features include smart scheduling, marketing, client & staff management, EVV clock in & out by telephone or GPS, digital signatures, billing and payroll tools, care plans & ADLs, a staff portal, and unlimited customer training & support.
AdaCare’s scheduling considers skills, geographic zones, and the client’s home environment to suggest the best available caregivers. AdaCare keeps track of staff records in one place with names, addresses, telephone numbers, email, CEUs, and work history. AdaCare tracks skills and checklists for new employees, and alerts managers before staff licenses expire.
Each day, schedules are sent to caregivers and nurses for the following day. ...
78 Reviews of AdaCare
Average User Ratings
Overall
4.63 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2020
Kimberly from All American Home Care, LLC
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
All American Home Care, LLC's Review of AdaCare
Overall, AdaCare has been an asset to helping our business run smoothly every day. Everyone is able to view their schedules online at no strain or expense to them. They all know exactly where they need to be and there is no questions or concerns regarding their schedules.
Pros
This software makes scheduling simple and accurate. Our staff has no problem using this software at all. The reminder alerts the night before are fantastic!
Cons
Everything has been great so far! Our staff enjoys having access to their schedule on their mobile devices or computer at home.
Reasons for Choosing AdaCare
The price was affordable. Clear Care's price was not acceptable. Our business did not also want to get charged extra for having a certain amount of clients.
Reasons for Switching to AdaCare
eRSP was harder to grasp. Too many steps to get something done.
Response from Neurosoftware
Replied September 2020
Hi, Kimberly, thanks for the nice comments. We appreciate your review!
September 2020
Theresa from Southern Arizona Eldercare
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2020
Very satisfied customer
I have had a very good experience with Adacare. If I have any ?’s customer service has been great , but in 4 yes. I’ve only had to call 1-2 times. It’s very easy to navigate through.
Pros
It is very user friendly. Easy to navigate! Makes my job a lot easier scheduling.
Cons
I have not found any down falls to the program for me. It has provided everything I need.
Reasons for Choosing AdaCare
Very friendly, easy navigation, good customer service.
Reasons for Switching to AdaCare
Igea was terrible navigating through, customer support was not helpful at all, trying on the program was mediocre at best, plus it was very expensive.
Response from Neurosoftware
Replied September 2020
Thank you for the nice review, Theresa We appreciate your comments!
September 2020
Jose Ramon from Meddoc Healthcare Ltd
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
September 2020
Print Payroll Hours Report complain
Pros
The functionality and the ease of use are the best things.
Cons
We use a lot the Staff>>Print>>Print Staff Payroll Hours Report to download it in Excel, as we have to annalyse that data in a very complex manner for our payroll, we have very different services and therefore the staff get paid in a very different manner. I explained to the support service team my issue, and I was not given a solution at all, but I was given certain times where it was more likely to get the report dowloaded without getting the "505 error time something". It would be very kind of you if you try and solve this situation as in the past we were able to dowload the data with no problems, we normally run the data from 21st of each month up to the 20th of the following month, and for all active employees (including pending visits). Many thanks in advance.
Response from Neurosoftware
Replied September 2020
Hi, Jose, and thanks for your feedback. I'll forward your comments to our development team to see if they have any suggestions that will help.
September 2020
Sherry from Assured Assistance
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Happy with Adacare
Overall I would recommend Adacare for your companies scheduling, billing and payroll needs.
Pros
Adacare provides a small company like ours with an affordable, easy to use option for scheduling and communicating schedules with clients and employees. The customer support is top notch! They are extremely knowledgeable and open to suggestions on how to make the program even better.
Cons
The email function of the software is not user friendly and has few options for usage.
Reasons for Choosing AdaCare
As a small company who had never used a product like this before, so we were looking for a reasonable priced option which would allow us to expand as our company would grow.
Response from Neurosoftware
Replied September 2020
Hi, Sherry, thank you for the comments! And give us a call sometime to talk about email - there may be easier options we can find for you.
September 2020
EMILY from Seniors Choice Home Care LLC
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Excellant
Excellent
Pros
User friendly, the ease of teaching new employees how to user software system.
Cons
I really don't have any cons, I've been using Ada Care for 5 years now.
Reasons for Switching to AdaCare
Ada Care is user friendly and easy to teach new office employees how to use.
Response from Neurosoftware
Replied September 2020
Thanks for your review, Emily. We really appreciate your comments!
