They have gotten better with Help desk access and I truly appreciate it.

They seem to be more focused on acquiring more business than keeping the business they already have happy and supported.

With continually added functionality and tons of integrated solutions, this is an excellent solution for homecare staffing.

We ended-up with significant, costly problems such as over a month period where we had to do our payroll manually because the payroll report output from ClearCare was unintelligible.

Can be slow at times, hard to track old client/caregivers, reporting used to be limited but they just released a new version.

The reminder and notifications options are fairly robust. Their Mobile app, is important, and works decently well.

Navigation is super easy as you move around the site. The ability to integrate home care and care management in one system is so valuable.

Great user friendly interface. The customer support is excellent to its heart.

PLEASE seek other Software solutions. The Customer Service is also a miss due to they neglect if you needing assistance as a previous customer.

ClearCare's user interface is incredibly intuitive and easy to navigate. The instructional videos are a blessing, and whenever I ran into an issue, I deferred to them.

The staff is great about helping with issues when you call in. They are friendly and quick.

Comprehensive approach to our Home Care business. I like having everything in one place.

The ability to connect clients, caregivers, referrals and revenue was a great advantage. The Tagging system also helps to add more information to referral sources and customize them.

Terms of the contract with ClearCare are horrible and unacceptable. No one in their right mind would agree to them.

We have a good way to keep track of metrics, a CRM, and ATS system all rolled into one.

As they say, time is money, and if you save time by having everything that you need in one software product, then in my opinion, it is a great product to use.

Very little in the vein of negativity to say about this software.

The telephony system and logs are easy to use and access. The support team is wonderful to work with and always very helpful and responsive.

Costumer  service is very bad , you have to send emails in order to communicate with them.

Clearcare has been a great asset to our company by saving us time and money.

The aides state to me daily how it is always messing up for them. I don't like using it at all.

I only contacted customer service via the phone once but I got an agent within minutes who was extremely knowledgeable. They are also very open to suggestions about improving the platform.

Love customer service, love the ease of use, very much enjoy the search feature and payment processing is a huge time saver.

I like Clear Care because it is user friendly, the customer service is outstanding. I've used CC for 3 years now and wouldnt change a thing.

My issue was resolved immediately. I highly recommend this software.

Quick and easy nursing assessment. Like the ability to pull up ICD10 codes.

One issue would be corrected then another would arise. The billing component was inexpensive and whoever did billing coded everything WRONG for over a YEAR.

I like the way that the EMR is designed to be specific to your needs and the way you as the user want it. Very easy to use and designed around the clinical approach for ease of documentation.

There are SO many glitches in the system - and the SAME glitches. Very frustrating -  a lot of time is wasted re-doing documentation.

It is compliant with the changing regulations,  the staff doesn't complain as much, and as it progresses we will be totally paperless soon.

I am able to use the software more efficiently, but it is difficulty to just do a simple chart revie.

The system is easy to read through step by step. It cover all of the systems.

It performs well for our team and reporting is a plus. We are satisfied with the decision to move to FootPrints.

This is the first EMR system I have used - it is better than paper documentation - they have systems set in place to assist with compliance.

It accurately documents my assessments & when there are missing options, I email support & they are corrected quickly.

We like that the developers work with all of us to make changes that we feel work best for our practice.

US Dollar

WellSky Personal Care (formerly known as ClearCare) offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. In addition to point of care capabilities, WellSky Personal Care also offers proprietary scheduling and telephony tools, as well as HR and financials, applicant management, sales management and CRM.


WellSky Personal Care helps streamline care planning and automate back office tasks, eliminating paper care journals, time-consuming billing practices, and ineffective communication with staff, patients and their families.


By integrating all office functions into a single user-friendly, highly-accessible web-based system, caregivers can quickly and easily manage their schedules, tasks and any critical situations that need immediate attention.


WellSky Personal Care offers 24/7 access to the software from any media with an internet connection, including computers, smart phones and tablets (such as the iPad). Caregiver and family portals, provide transparency by giving everyone real-time access to care plans and other important information. The software's proprietary two-way messaging system also helps agencies quickly fill open shifts and communicate with staff in the field.


There are no setup or annual fees and there's no software to install. Agencies pay a monthly fee per active client. WellSky Personal Care is suited for private duty agencies of all sizes, including national or regional companies with multiple locations.



LongDescription

Patient Records Management

For Non-Medical Care

Charting

Referral Tracking

Task Scheduling

Electronic Signature

Time Tracking by Client

Care Plan Management

Scheduling

Billing & Invoicing

Remote Access/Control

Payroll Management

Client Management

Caregiver Scheduling

Employee Portal

Mac OS

Web browser (OS agnostic)

Base rate is determined by the total number of active clients per month, with a number of packages available across Startup, Base, Platform and Franchise. Aggressive pricing is offered for startup agencies and there is no additional cost for onboarding nor for the use of the telephony or mobile app. Contact ClearCare for full details and a quote.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

WellSky Personal Care

In Person

Live Online

Webinars

Documentation

Footprints provide EMR software for small to midsize companies in the Hospice industry, as well as multiple location hospice service providers. This system offers a full suite of functionality with a point of care, billing, scheduling, accounting, human resources, and customer relationship management.


Included in Footprints' billing and accounting capabilities is UB-04 and HCFA 1500 support, claim scrubbing, electronic remittance and more. The billing dashboard posts alerts that notify users of important tasks and any changes that will affect billing. It also contains a pre-billing audit that validates claims before sending them, ensuring that each claim has all of the requisite accurate data.


Customizable dashboards and forms allow users to tailor the software to a look and feel that matches their business. This software can be deployed both on-premise and on the web, making it accessible on mobile devices for easy point of care charting.



Bereavement Management

Patient Intake

Calendar Management

Assessment Management

Self Service Portal

Medication History

Physician Portal

EMR/EHR

Planning Tools

Dashboard Creation

Forms Management

Workflow Management

Reporting & Statistics

Reminders

Volunteer Management

Automated Scheduling

Audit Management

Claims Management

Customizable Forms

Records Management

Document Management

Quality Assurance

Windows 8

Free access until CMS accreditation for new hospice agencies.

Contact Black Bean Software for detailed pricing information.

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