WellSky Personal Care Software

WellSky Personal Care Software

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11

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FrontRunners 2020

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About WellSky Personal Care

WellSky Personal Care (formerly known as ClearCare) offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. In addition to point of care capabilities, WellSky Personal Care also offers proprietary scheduling and telephony tools, as well as HR and financials, applicant management, sales management and CRM. WellSky Personal Care helps streamline care planning and automate back office tasks, eliminating paper care journals, time-consuming billing practices, and ineffective communication with staff, patients and their families. By integrating all office functions into a single user-friendly, highly-accessible web-based system, caregivers can quickly and easily manage their s...
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WellSky Personal Care User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 250 reviews

User Profile

Melanie

Verified reviewer

Company size: 201-500 employees

Industry: Individual & Family Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2018

Love this system and it's always updating and getting better.

Pros

There are too many features that I like about it. It's easy to use, easy to navigate through, easy to correct your mistakes. Positive changes are always being presented. I love the way it can keep track of time accruals to prevent overtime and the feature that helps find the perfect CAREGiver for open shifts.

Cons

If you have a new user or someone does not pay close attention when changing a shift, they may change every shift that was scheduled at the same time instead of just that specific shift.

Kelli

Company size: 201-500 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Recruitment Review of Product

Pros

I enjoy being able to have full access to my clients, caregivers, admin staff profiles in one place. Along with the billing and payroll. We are able to use multiple reports for any project and we can even generate our own personal reports and save them to use the next time.

Cons

I have not had any issues with this program.

Reasons for switching to WellSky Personal Care

The switch was made before i was hired on, so i am unable to assist with this question.

Jennifer

Company size: 201-500 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

Review of WellSky aka Clear Care

Good overall

Pros

Integration for hiring and training with other platforms

Cons

Load time of pages and being able to search deeper for past employees etc without having to go into inactive and visual schedule could be better.

Reasons for switching to WellSky Personal Care

Product options not avail on ERSP

Richelle

Company size: 1 employee

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Functionality

out of 5

September 2022

Documentation software

Pros

The ability to transfer previous documents to new or updated patient chart

Cons

It doesn’t auto save documentation You have to manually save Would like to see ability to obtain electronic signature from patient *There is electronic feature for user

jessica

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

Stremlined our Operations!

WellSky Personal Care helps us to streamline our day-to-day operations which allows for a better work-life balance among all employees. The software is accessible from anywhere as it is web based and this has been a breath of fresh air since the majority of our work can be done remotely.

Pros

WellSky Personal Care has streamlined all aspects of our operations.

Cons

There haven't been any issues with the software other than the occasional service outage which is remedied almost immediately once it is reported.

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