About Netsmart myUnity Home Health & Hospice

myUnity Home Health and Hospice by Netsmart (formerly DeVero) is a forms-based, clinical point-of-care system that is intuitive, compliant and user friendly. It leverages the most strategic components of existing Netsmart solutions into a single, unified enterprise platform.

Experience a person-centered EHR throughout your home health, hospice, pediatric and private duty care settings with this next-generation platform. By combining the unique requirements of each care setting into a single enterprise platform, organizations gain integrated transitions of care, streamlined intake and scheduling, and access to view and manage patient care and billing across multiple care settings.

The easy-to-use and easy-to-train solution offers a single patient EHR, ...


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Supported Operating System(s):

Web browser (OS agnostic)

115 Reviews of Netsmart myUnity Home Health & Hospice

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(55)

55

4 stars

(45)

45

3 stars

(11)

11

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 115 results

December 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

December 2019

Accurate, Easy to learn electronic health record

It is vital in meeting CMS regulations for our Medicare-certified home health agency.

Pros

It is very easy to learn easy to use on a daily basis. I like that it is web-based and works on laptops, phones and tablets. Care packets ensure the clinician opens all of the necessary paperwork. Love faxing from the software and receiving the faxes back. The different colored dots for each item completed is fun and motivating.

Cons

The custom reports really struggle to be accurate. It has been difficult to get help to look into why this is the case. We have a new customer service person, and she seems on-it so we will see...

Response from Netsmart

Replied December 2019

Thanks so much for your review of myUnity! Happy you like the easy user interfaces and workflow! Always feel free to track where your support case is directly on your client portal.

January 2020

Paul from RGA Home Health

Verified Reviewer

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2020

User friendly

I used 4 electronic charting systems and they all are not inturive enough, too much need to duplicate charting.

Pros

User friendly , better then most other software, saves work quickly and automatically

Cons

Lots of duplicate charting The upgrades are not helpful in improving efficiently, but do improve the regulatory requirements

September 2016

Becky from Professional Pediatric Home Care

Verified Reviewer

Industry: Hospital & Health Care

Time Used: Less than 2 years


Ease-of-use

4.5

Value for money

3.0

Customer support

4.5

Functionality

3.0

September 2016

Sofware Administrator's Perspective

Pros

The clinician's transition to deVero charting is made easier by the note format and architecture. The electronic note is very similar to the paper notes that they were accustomed to using. User adoption is critical to a successful deployment. Accessing the software via a web application makes it very portable and opens up the types of tablets/computers that can be used. DeVero access has been very consistent and I cannot remember a time that the system was down that was unscheduled. The IT Support team is responsive to questions and issues. I particularly appreciate the support and communication from my direct contact, Mike Murray. He is a great listener, understands the software and works hard to leverage the software to solve our business problems.

Cons

We have not been able to easily access our data outside of the reports that allow for Excel exports. The software does not support nursing scheduling which is core to our business. I would like to have more logic functionality (logic and required fields) that assists with ensuring complete documentation. The software for the back office does not allow for easy tracking of tasks or the management of productivity. I would prefer for the billing module to reside within deVero versus through a third party partner (not very helpful or responsive).

January 2020

Jenny from To The Rescue

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

January 2020

To The Rescue

Pros

It is pretty user friendly. Can be accessed from any electronic device which makes it very convenient

Cons

Not a lot of needed reports available Paying for customization of required forms

Reasons for Choosing Netsmart myUnity Home Health & Hospice

Functionality and price

January 2020

Trisha from Sharon's Home Health

Verified Reviewer

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2020

Devero review

The customer service and response time is better than average.

Pros

It's easy to use and they stay up to date with the COPS

Cons

Clinicians aren't able to update patient profiles, Some forms can only be in shared folders, not all forms can be pushed. Devero doesn't save pertinent information on each note like alora did, such as last catheter change, etc

Reasons for Choosing Netsmart myUnity Home Health & Hospice

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