# myUnity Software Reviews, Demo & Pricing - 2026 > Review of myUnity Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/home-health/devero-hh-profile --- [Home](https://www.softwareadvice.com/) / [Hospice Software](https://www.softwareadvice.com/home-health/hospice-comparison/) / myUnity Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/home-health/devero-hh-profile/reviews/)[Alternatives](https://www.softwareadvice.com/home-health/devero-hh-profile/alternatives/) # myUnity 2026: Benefits, Features & Pricing Wondering if myUnity is right for your organization? Our Hospice Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview myUnity 4.1 [(141)](https://www.softwareadvice.com/home-health/devero-hh-profile/reviews/) Pricing Pricing available upon request ### About myUnity Netsmart myUnity® is an EHR purpose-built for the full post-acute care continuum, with one patient record shared across home health, hospice, palliative care, personal care, assisted living, memory care, dementia care, skilled nursing, senior living and more. When a patient or resident transitions between care settings, their care history, demographics, documentation and financial information follow them to support continuity of care. No duplicate entry. No starting over. Built into myUnity, Bells brings AI into existing workflows to support more complete documentation at the point of care, surface patient risk earlier and help leaders make more informed decisions about care prioritization and resource allocation. myUnity is ONC-Certified and CHAP Verified for home health and hospice and has been rated the #1 post-acute EHR by Black Book for 11 consecutive years. No other post-acute EHR covers the full continuum in a single system with AI embedded natively in the end-user’s workflow. Wondering if myUnity is right for your organization? Our Hospice Software selection experts can help you in 15 minutes or less. ## myUnity User Interface ## Popular myUnity Alternatives Main Product myUnity 4.1 [(141)](https://www.softwareadvice.com/home-health/devero-hh-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.86Value for money - 3.89Customer support - 3.96Functionality Pricing Available upon request Get Price Alternative Product [ECP](https://www.softwareadvice.com/product/448947-ECP/) 4.6 [(172)](https://www.softwareadvice.com/product/448947-ECP/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.86Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) 4.5 [(151)](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/reviews/) Ratings Breakdown - 4.49Ease of use - 4.40Value for money - 4.59Customer support - 4.33Functionality Pricing Starting at $295.00 per month Get Price Alternative Product [Senior Living Core Platform](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/) 4.7 [(63)](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.37Value for money - 4.45Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) 4.6 [(93)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.58Value for money - 4.59Customer support - 4.52Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) 4.7 [(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.55Customer support - 4.36Functionality Pricing Starting at $325.00 per month Get Price ## myUnity Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## myUnity Features - Popular features found in Hospice Bereavement Management Charting Claims Management Electronic Signature HIPAA Compliant Patient Intake Reporting & Statistics Scheduling Task Management - More features of myUnity Activity Dashboard Activity Tracking API Assessment Management Billing & Invoicing Care Plan Management Chat/Messaging Client Management Coding Assistance Compliance Management Customizable Forms Customizable Reports Decision Support Document Storage Electronic Submission EMR/EHR For Long Term Care Forms Management Insurance Management Medication History Mobile Access Patient Records Management Payroll Management Physician Portal Quality Assurance Records Management Task Scheduling Time Tracking by Client Volunteer Management ## myUnity Integrations eFax Integration rated undefined from -1 review ## myUnity User Reviews Overall Rating 4.1 Ratings Breakdown 5 44% 4 37% 3 10% 2 4% 1 6% Secondary Ratings Ease of Use 4.1 Value for money 3.9 Customer support 3.9 Functionality 4.0 KL Khimya L. 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 Devero-Home Health Care Software 4 Would highly recommend Devero for anyone looking for paperless home health care documentation. Ratings Breakdown 5 Ease of use Previously 4 5 Value for money Previously 4 5 Customer support Previously 4 4 Functionality Pros: Devero is an excellent home health care software for paperless documentation. The features and functionality is very easy to understand and use.The customer support is also very proactive and resolve all minor glitches as soon as it is possible.The Dashboard, Libraries and Custom reports are very hands on and self explanatory.The select an action drop down view is also a very useful tool.This is the most functional and easy software in the market. Cons: The Oasis-D SOC is sometimes showing fatal audits that are hard to resolve.Some clinicians are struggling in resolving these SOC fatal audits in Oasis -D. Read More NS Nancy S. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Reviewed October 2020 Promises, Promises 4 Overall experience is mediocre. After acquisition by Netsmart the transition to new management was painful and frustrating; Netsmart lacked the customer facing gravitas of the former company, Improvements made in customer service since then; they seems to have woken up, have restructured multiple times and are making amends. Customer support is responsive, yet so many issues are acknowledged, then the ticket is closed with little follow up. Quality of new releases has improved. Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again. We signed contracts for interfaces 3 years ago; they have not been delivered yet. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: We are hosted in their PlexusCloud and the "uptime" stats and system reliability are very good. The software is customizable in providing ability to create assessment data entry forms. Browser agnostic web based front end was a long time in development but coming to fruition. Medication and Treatment entry is well developed, looking forward to rollout of new Order Entry module. CNA touchscreens are customizable and collect data with consistency. Cons: Entry screens not very intuitive, new users complain it's not friendly. Outside of the custom and regulatory clinical assessments, there is very little ability to ensure data integrity by employing field limits and requirements; system allow users to leave critical census data fields empty (ie. time of death is not required). Workflow features were very attractive on demo but have not proven to be fully developed or useful. Likewise for Clinical Alerts. Diagnosis list cannot be updated during order entry; therefore physicians chose to "free text" leaving us unable to have accurate codified lists, workaround processes in place to ensure accurate billing data are expensive. Audit trail reports appear on menu but rarely work. Billing processes are not streamlined, but improvements have been made. The Assessment Form tool is sophisticated allowing custom entry forms to be built but has longstanding bugs with security and applying changes. CNA touchscreen data cannot be viewed in the application, clumsy reporting is required to view results. Longstanding issues across the board remain unaddressed. Reasons for choosing myUnity 10 years ago "Vision" was up and coming; the developers had great insight into Long Term and Post Acute care and a proven and successful history with software development in healthcare. We took a risk on a new player (HealthMEDX at that time) and they were willing to develop new billing functionality to meet our state requirements. Reasons for switching to myUnity We wanted more functionality, better clinical applications, CNA touchscreens, integrated billing and clinical, our goal was to move all lines of business to one platform. (Though not realized in the end) Vendor Response Thank you for providing these insights of your Netsmart experience. We value your input, and your Client Alignment Executive will be reaching out to better understand your concerns and how to enhance your experience moving forward. Replied October 2020 Read More BL Brooks L. Verified reviewer Insurance 1001-5000 employees Used daily for less than 6 months Review source Reviewed May 2026 MyUnity is the best 5 MyUnity is excellent for storing patient files and information. It’s great for keeping their documents up to date and accurate. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The staff management, billing and scheduling, caregiver management customer support and security is all value for money! Reports always accurate. Cons: I don’t have any complaints nor do I think there are any cons about myUnity. It’s been a lifesaver for me and my job. Read More CL Carlo L. Verified reviewer Hospital & Health Care 5001-10000 employees Used daily for more than 2 years Review source Reviewed April 2025 Consider Other Options 1 The lack of innovation was concerning. There was a gap between myUnity and the more common ones like PCC and Matrixcare for many years, but it seemed like this system was left behind so much. Ratings Breakdown 1 Ease of use 1 Value for money 3 Customer support 1 Functionality Pros: It showed promise at first, but it seems like many other EHRs left it behind. It's strongest point was the ability to customize forms and how immunizations can flow directly from administration to the immunization module. Cons: The overall user interface was not intuitive, lacked substantial reports and dashboards to benefit leadership. Obtaining medical records for legal requests was a pain as you had to download every attached external document one by one, and the caregiver documentation and immunizations separately Reasons for choosing myUnity Netsmart was willing to collaborate with our organization to benefit the product. That did not occur. Read More JK Jessie K. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for more than 2 years Reviewed December 2020 Netsmart's myUnity Adapts to All our Varied Needs 5 Netsmart has given us a lot of peace of mind. Their cloud hosting solution is reliable and stable. And they have some DR functionality to allow us to know that even in a major outage, we'll be able to continue on through. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that myUnity can be configured to meet the varied needs to our wide variety of programs. We're able to serve Seniors, Adults with traumatic brain injuries, youth, and more, all using myUnity! Cons: KPI dashboards need to be included in the base product, and need to include all captured data, including order admins and care plan interventions. The DR tool needs to be updated to include Care Plan interventions and Resident Summary Templates. Reasons for choosing myUnity Because myUnity worked for all our lines of service, not just our residential programs. Reasons for switching to myUnity We switched to myUnity (Vision at that time) because it could be used across our various programs, rather than only in our residential facilities. Vendor Response Thank you so much for your review of myUnity! Happy you like how our cloud-based solution supports all your lines of service. We appreciate your feedback. We will review ways to continue to enhance our offerings to better meet the needs of clients. Replied December 2020 Read More JW Jo W. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 12 months Review source Reviewed December 2024 The worst electronic charting system I’ve used in the last two decades. 1 It’s awful. Wish we could get our old system back. Nothing but issues for my coworkers and I. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: I don’t like anything about this software. In fact most days I want to walk out on my job and throw my computer out the window due to this system causing more work and errors. Cons: It’s almost like someone who has never worked in the pharmacy or as a nurse created this software. The screen is small and hard to see, nothing is places in an intuitive spot, it takes multiple screens to get data in and out. We had PCC before and it was very user friendly. I consider myself computer savvy and wouldn’t wish this system on my worst enemy. Reasons for switching to myUnity Employer had contract issues, so we were forced to make the switch to MyUnity. Vendor Response Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve experienced, and we want to help address your concerns. Your success is very important to us, and we encourage you to reach out to our Client Experience team at ClientExperience@ntst.com so we can work with you to improve your experience. Thank you again for your input! Replied December 2024 Read More PB Peggy B. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for more than 2 years Reviewed September 2020 Robust EHR 4 We use this across the continuum of care at our corporation which works well for continuation of care. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Love the ability to customize forms. Med Pass is clear and concise. Netsmart is responsive to end user suggestions. Cons: Reports, inability to pull the information you want from the record. Reasons for choosing myUnity Therapy module Reasons for switching to myUnity Wanted a product that would include business office, pharmacy and therapy. Vendor Response Thanks so much for your review of myUnity! We are thrilled that you love the ability to customize forms. We value client feedback and suggestions, and your review reaffirms the value we place on listening to our clients. We've launched our analytics tool to assist clients with reporting needs; it pulls many data elements and allows flexibility to the owner/operators. Look for additional reporting features in Q4 that will assist with clinical compliance and information. We are also adding additional reporting needs in Q4 that will assist in clinical compliance & information. Replied October 2020 Read More PB Paul B. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Reviewed January 2020 User friendly 4 I used 4 electronic charting systems and they all are not inturive enough, too much need to duplicate charting. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: User friendly , better then most other software, saves work quickly and automatically Cons: Lots of duplicate charting The upgrades are not helpful in improving efficiently, but do improve the regulatory requirements Reasons for switching to myUnity Well sky has terrible goals and intervention section. View slow due to need fo4 the section to load and save. Read More JT Jenny T. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 2 years Reviewed January 2020 To The Rescue 4 Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: It is pretty user friendly. Can be accessed from any electronic device which makes it very convenient Cons: Not a lot of needed reports available Paying for customization of required forms Reasons for choosing myUnity Functionality and price Reasons for switching to myUnity New CoPs were coming and Axxess was not accommodating to the changes. Had to duplicate many tasks within their system. Read More JM Jayson M. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed February 2025 Don't even bother 1 I left a HH agency after the transition, and came back to them a year later. The system and processes have not improved. Will not recommend. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing, I find no redeeming quality in this system. This is a bottom of the barrel, worst of the worse of all EHR charting systems I've used. Cons: Can't see the all the patients in one single google map/day. Ghost schedules, visits are assigned by default to evaluating clinicians, falsely inflating your caseload. Why can't they be unassigned after an evaluation? Vendor Response Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve experienced, and we want to help address your concerns. Your success is very important to us, and we encourage you to reach out to our Client Experience team at ClientExperience@ntst.com so we can work with you to improve your experience. Replied March 2025 Read More Showing 1 - 10 of 141 Reviews [See All Reviews](https://www.softwareadvice.com/home-health/devero-hh-profile/reviews/) ## myUnity Popular Comparisons [ECP vs myUnity](https://www.softwareadvice.com/compare/132034-devero-hh/vs/448947-ECP/)[Alora Home Health vs myUnity](https://www.softwareadvice.com/compare/2085-Alora-Homecare-Software/vs/132034-devero-hh/)[Senior Living Core Platform vs myUnity](https://www.softwareadvice.com/home-health/devero-hh-profile/vs/senior-living-core-platform/)[InMyTeam vs myUnity](https://www.softwareadvice.com/home-health/devero-hh-profile/vs/inmyteam/)[AxisCare vs myUnity](https://www.softwareadvice.com/home-health/axiscare-profile/vs/devero-hh/) [Compare All Alternatives](https://www.softwareadvice.com/home-health/devero-hh-profile/alternatives/) ## Other Top Recommended Hospice Software [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) **4.5** (151) Recently recommended **23** times [Careficient](https://www.softwareadvice.com/home-health/careficient-profile/) **4.5** (59) Recently recommended **15** times [CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/) **4.8** (184) Recently recommended **7** times [Footprints](https://www.softwareadvice.com/product/135358-footprints/) **3.8** (14) Recently recommended **6** times Stuck Between Options? 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