About HHAeXchange

HHAeXchange offers a cloud agency management solution for Medicaid and private duty agencies. Integrated applications for billing and payroll, HR and compliance, workforce management and mobile help users to manage clients and caregivers. The system is suitable for agencies with any number of employees or users

This solution offers compliance on the caregiver, visit, and billing fronts. Users manage billing and track errors, and the system also offers ability to batch process invoices, receive electronic payments and interface with accounting and payroll systems. HHAeXchange also interfaces and communicates directly with payer-based systems. These features help users manage claim and invoice accuracy.

HHAeXchange offers a...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

16 Reviews of HHAeXchange

Average User Ratings

Overall

3.69 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(4)

4

3 stars

(1)

1

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

October 2018

Jenifer from Preferred Home care of New York

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

HHA Exchange makes life so easy for my daily work life

My overall experience has been great. This software has made my work so much more easier that I can now focus on other duties oppose to being on a computer all day. Our other software took up so much of my time I could not catch up on my other work duties, But HHA Exchange has made it a lot easier to get to my other work duties in a timely manner.

Pros

HHA exchange is one of the best software's for the home care industry. I cant easily print reports with the click of one button and add multiple employees at one time apposed to individually printing reports.

Cons

There is no cons this is the most efficient software to date

May 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2021

Popular Home Care Software

Good

Pros

Easy to use. Lots of options to customize according to your need. Very popular in home care and managed long term care industry.

Cons

Customer support needs to be much better.

Reasons for Switching to HHAeXchange

User interface, limited options, poor customer service.

November 2021

Kelly from Caresphere

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2021

Makes life easy!

Pros

Client services. Scheduling. Mobile. Employee inform

Cons

Having to put password in everytime when signing in.

February 2018

Bobby from Lynn agency

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

3.0

Functionality

3.0

February 2018

Great system when it works!!

Pros

Easy to use, and customer service is great! The software helps my staff in a way that other systems couldn't .

Cons

At times data that was entered seems to change on its own. Causing reports not to match previous reports.

February 2018

Christian from Renaissance Home Health and Adult Day Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Our experience with HHAX have been very positive. HHAX surpasses all other HC software available.

Pros

HHAX's reporting and compliance functionalities would be what I would say I like the most about the software. Most reports are readily available and the software offers an option for customizable reports. HHAX also offers multiple methods of electronic visit verification (EVV) to curtail fraud, waste and abuse. Another great aspect of this software is the customer support. Most issues reported are usually resolved on the first call. If the customer support technician is unable to resolve the issue in the initial call; the technician will follow up and provide updates until resolution.

Cons

Although software updates are necessary, there have been instances where some reporting functionalities were removed when a new version is available.