The design is clear, patient's charts are easy to navigate. I like the Sticky Notes section so that team members can leave notes for each other that isn't part of the official medical chart.

WE ARE HAPPY AS AN AGENCY WITH HOSPICE TOOLS. THE SUPPORT STAFF GET BACK TO US QUICKLY, THEY RETURN CALLS AND REALLY DO A GREAT JOB OF DOING THEIR BEST TO CUSTOMIZE OUR PROGRAM.

Also they have great security measures to protect your account as well as customer service.

I also dislike some of the formatting on different forms (ie: some boxes for narrative responses are too small to read the entire response).

I have had trouble uploading pictures to a patient's chart (e.g. a photo of a patient's advanced directive) and usually have to sent to medical records team for them to upload it themselves.

Excellent EMR that follows regulations and is customizable.

I love the functionality and simplicity of this software. Charting can be done in a timely manner and encompasses all areas.

The closest i had ever come to using anything techy was IV pumps and CBG machines. With that said this system is quite user friendly even for a person like myself.

An excellent addition to be able to access needed information any time and any where.

Its ease to use and makes comfort to the user,anald attractive feature of real time claiming status but easpecially make perfect fast accurate data ,and makes to our comfort zone.

Cherish as a company was thrilled with our experience. As well our CHAP surveyor told us that she has never seen such a user friendly software.

The only frustrations I have experienced are related to product development, such as document uploading failing because of a programming glitch.

Having been a user since its initial rollout, I appreciate how responsive the development team has been to user suggestions and growing needs.

I have yet to come across anything I am disappointed with.

I have had an overall wonderful experience with Hospice Tools.

I have used many softwares over the course of my 25 year career, but Hospice Tools has been the most efficient, user friendly and easy to access system I have ever used.

Allows collaboration between Employees with ease. Helps me maintain my PTO and hours worked.

Ease of use, customer service is great if an issue arises, navigation of the documents is easy. HIS reporting is made easy.

It is easy to access and it makes my life easy. In my practice, we have lot of charting but the way the palliative consultation note has been made, it is very straight forward and easy to chart.

IDG updates are hard to track, as the clinicians are not able to enter their own information on the patients.

I haven't noticed anything that I don't like. Hospice tools is a life saver.

I am unable to give any negative feedback about this system as it performs exactly the way and what i use it for everyday.

Hospice tools is easy to use and navigate to desired points within a patient’s record or even for timekeeping.

Everything i need to do makes absolute sense to me. When looking for information i am typically with a family or a patient and love that things are labeled for what they are.

Easy to update the facesheet and teams as needed, and sticky notes is a great way to ensure all staff are aware of information they might need to attend to on call needs.

Information is not under some obscure tab, which allows me to find the information i am be  looking for quickly and with ease.

As a Medical Records user, I like having the ability to upload a document from cloud storage, as well as my computer.

In Timekeeper, it is difficult that you cant put in an exact name to find a patient quickly. Also when inputting time stamps, it often changes AM  to PM (or vice versa) incorrectly.

I like that it is easy to use, the cost is good, the billing is great, and the ticket responses are timely.

Very easy to learn and use. User friendly and applicable.

It's helpful that I can click on a patient's address and it automatically opens the Maps app in my phone and I can be off in a jiffy.

Very ease to use and great support and reasonable price.

Too many tabs to use and can become confusing where to navigate. There is not anything in written form for us to refer to when we have questions.

I like the ease of access and simplified integration that the platform uses.

Excellent software, easy to use and wonderful costumer support. We have always used Alora and we will never change to another company.

This is a user friendly home health system. Ease of use and requires no extra talent and can keep you safe and healthy.

Alora the price is right and the customer service assistance is what helps me sleep at night knowing Alora is just a call away.

The biggest issue up to this point is that the system seems to crash a lot when I have entered and completed a 485 then go to print.

The best part of their support is that most of their staff is very familiar with the Home Care business and all of it's intricacies, so they know exactly how to help.

You can look at multiple sites with ease. In the Reports section you can type in what you want instead of scrolling down.

I like the ease of use and that I can click right into DDE. The support team is always helpful, and they all have superior knowledge of the system and have great attitudes.

Allergies are not up to date. There are multiple missing medications.

The customer support for this software is amazing and it's a great value for what you pay for.

Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission.

It is very user friendly and easy to operate. This system makes it easy for everyone to see what is going on with a patient and there care.

Overall the customer support is great. We always have the nurses call to get the software downloaded to their laptops, and they all comment how nice and helpful the staff is.

The Alora Classic is so friendly user, easy to navigate and have a good customer support.

My job requires me to do lots of business via phone. I have come into contact with rude, demeaning, and just darn nasty people.

A Great System Overall - May Lack Specificity for Some Applications.

The software is very user friendly, and the customer service reps are extremely courteous and helpful.

I dislike the lack of communication between the software engineers in my business. I am constantly having to check on the progress of a project I am currently working with a software engineer on.

We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software.

The customer service is great and the hours available are great too. This is the main reason why I have decided to stay.

What sets Alora apart from their competitors is their fabulous customer support. We work with their support team on a regular basis, and they are awesome.

The dashboard is not only visually appealing, but well organized with lots of helpful information at a glance. The system seemed very flexible in the sense that you can free form a lot of things.

Wonderful staff, they help with teaching brush up and reminders.

The support staff has been great and I have learned a lot from them. Thanks for all you have done to ease my understanding of Alora and OASIS.

It can be confusing at first, but it did not take long to acclimate.

They are always available and are so wonderful when they help you no matter how many times calls are needed. The software is very complete and encompasses all of our needs and more.

Software has brought efficiency of tasks, as well as increased our billing revenues with less rejected/incorrect billing claims with approved/correct codes checked and validated before billing.

Alora has a really good team, and I think that will build on their reputation in a very positive way.

Issues are resolved promptly, prices are fair and my nurses love it. I definitely picked a winner with Alora and I am proud to say so.

We're glad we switched while we were small because switching now would be a ton of work.

US Dollar

The Hospice EMR Built for Teams Like Yours!

Hospice Tools EMR is one of the only EMRS to be awarded the CHAP VERIFIED seal!

Hospice Tools helps teams like yours succeed by delivering a complete hospice software solution built from the ground up for hospice. 

The Hospice Tools CHAP VERIFIED EMR helps hospice clinicians chart easier and with better compliance with super-intuitive customizable forms and workflows built for hospice! 

Your team can chart anywhere with our mobile apps for tablet and smartphone, iOS & Android. 

Our built-in library of hospice & palliative forms deliver patient history in the document while charting to cut down on charting time and delivering the compliance tools you need. 

Our 360 dashboard & reporting page track virtually every metric and help your teams stay on track with clinical compliance and smooth operations.

Hospice Tools IDG Dashboard & IDG Agenda sheet cuts down on days of wasted prep and extra data entry, improves compliance, streamlines care, and cuts IDG time in half the time. 

With the click of a button - even from the mobile app - bulk dashboard eSign all your IDG updates, meds, orders & more! Upload paper docs right into the right section of the chart and track the in reports! 

Our 360 dashboard & reports page makes it easy to stay on top of all your hospice metrics and requirements.  

Our built-in timesheets track mileage, visits, on-call, and more.  AutoBuild your timesheets with auto-flow from our eDocs EMR so completing timesheets is virtually automatic and demands document completion & compliance! 

Our eBilling software makes sure your agency gets paid more, faster! Our RCM tools & services optimize your claims and include, transparent dashboards, real-time Medicare status updates, Medicaid Room & Board NH Payable, Denials& Appeals tracking, NOE Dashboard, organizes your AR/AP, and more!

Over $1 Billion in Hospice Billing!



LongDescription

Employee Management

User Management

Customizable Reports

Document Storage

HIPAA Compliant

Charting

Electronic Signature

Bereavement Management

Patient Intake

Care Plan Management

Calendar Management

Collaboration Tools

Scheduling

Assessment Management

Self Service Portal

Medication History

EMR/EHR

Planning Tools

Compliance Management

Real Time Data

E-Prescribing

Forms Management

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Automated Scheduling

Built-In Database

Billing & Invoicing

Audit Management

Real Time Reporting

Facility Scheduling

Claims Management

Customizable Forms

Appointment Management

Records Management

Third-Party Integrations

Task Management

Document Management

Quality Assurance

Patient Records Management

Home Health Care Management

Mac OS

Web browser (OS agnostic)

Price per user includes Hospice Tools eDocs EMR & TimeKeeper Timesheets web and mobile apps. eBilling DIY tool or eBilling HT pro service priced separately.  

Custom price proposal available for per user and billing tools & varies based on users, affiliations, & billing tool requirements

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Hospice Tools

In Person

Live Online

Webinars

Documentation

Videos

Alora Home Health Software is a cloud-based, mobile-ready, solution designed to help manage all aspects of a home health care agency, including the clinical, operational, and financial components.

As an all-in-one system, optimized for both administrative efficiency and caregiver workflow simplicity, Alora includes everything from scheduling, to documentation, to billing, to built-in EVV. 

Alora handles both skilled and non-skilled home care in one, easy to use, system.  Alora handles all payers, including Medicare and Medicaid. 

 The paperless workflow provided by Alora, including built-in electronic faxing and custom document capabilities, lets you manage from anywhere, anytime.  Work is easier, when everything you need is in one place.  Simply put, Alora makes it easier for your agency to run better.


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