I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

Unable to document at the bedside. Reports were limited and not fully inclusive.

I have emailed customer support as well and always have had a good response.

There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians.

I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.

I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately.

Very nice personnel - very prompt in attempting to rectify issues.

Love the reports, the ease of use and the quick responses from customer service.

The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well.

Easy to add different teams, while all in one business unit.

Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

This software is intuitive, and easy to use / user friendly in layout.

I like how simple the software is to navigate around to the difference widgets.

Quick and easy nursing assessment. Like the ability to pull up ICD10 codes.

One issue would be corrected then another would arise. The billing component was inexpensive and whoever did billing coded everything WRONG for over a YEAR.

I like the way that the EMR is designed to be specific to your needs and the way you as the user want it. Very easy to use and designed around the clinical approach for ease of documentation.

There are SO many glitches in the system - and the SAME glitches. Very frustrating -  a lot of time is wasted re-doing documentation.

It is compliant with the changing regulations,  the staff doesn't complain as much, and as it progresses we will be totally paperless soon.

I am able to use the software more efficiently, but it is difficulty to just do a simple chart revie.

The system is easy to read through step by step. It cover all of the systems.

It performs well for our team and reporting is a plus. We are satisfied with the decision to move to FootPrints.

This is the first EMR system I have used - it is better than paper documentation - they have systems set in place to assist with compliance.

It accurately documents my assessments & when there are missing options, I email support & they are corrected quickly.

We like that the developers work with all of us to make changes that we feel work best for our practice.

US Dollar

Hummingbird is a web-based billing and clinical EMR for hospice and palliative care agencies. Its user-friendly design, workflow, and smart automations save time and costs while staying compliant, reducing errors, and elevating quality patient care at the bedside. Designed for true interdisciplinary use, Hummingbird makes collaboration easy for the entire clinical team (nurses, aides, social workers, chaplains, bereavement coordinators, medical directors, nurse practitioners, and volunteers).

Additional modules include are custom drag-and-drop reporting with a built-in business intelligence database, e-prescribing, and automatic tracking of billing claims statuses (without logging into DDE) pulled directly into the AR. It interfaces directly with many national PBMs, DMEs and CRMs. Hummingbird is compatible with all major operating systems, which allows for instant updates and flexible devices, from laptops to tablets and smartphones.

Hummingbird was developed by mumms Software, who have been focused entirely on hospice for over 30 years, with staff that have spent their careers in end-of-life care. The software was built with direct input from practicing hospice nurses and administrators. 



LongDescription

Patient Records Management

Order Entry

Customizable Reports

Document Storage

HIPAA Compliant

Charting

Electronic Signature

Bereavement Management

Time Tracking by Client

Patient Intake

Care Plan Management

Calendar Management

Clinic Interoperability

Scheduling

Assessment Management

Medication History

Physician Portal

EMR/EHR

Dashboard Creation

Compliance Management

Real Time Data

Claims Scrubbing

E-Prescribing

Client Portal

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Decision Support

Volunteer Management

Automated Scheduling

Built-In Database

Medical Billing

Customizable Templates

Coding Assistance

Billing & Invoicing

Real Time Reporting

Compliance Tracking

Claims Management

Appointment Management

Records Management

Third Party Integrations

Appointment Scheduling

Insurance Eligibility Verification

Mac OS

Linux

Web browser (OS agnostic)

Windows 10

Price is per ADC, billed monthly with one-time setup fee.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hummingbird

In Person

Live Online

Webinars

Documentation

Videos

Footprints provide EMR software for small to midsize companies in the Hospice industry, as well as multiple location hospice service providers. This system offers a full suite of functionality with a point of care, billing, scheduling, accounting, human resources, and customer relationship management.


Included in Footprints' billing and accounting capabilities is UB-04 and HCFA 1500 support, claim scrubbing, electronic remittance and more. The billing dashboard posts alerts that notify users of important tasks and any changes that will affect billing. It also contains a pre-billing audit that validates claims before sending them, ensuring that each claim has all of the requisite accurate data.


Customizable dashboards and forms allow users to tailor the software to a look and feel that matches their business. This software can be deployed both on-premise and on the web, making it accessible on mobile devices for easy point of care charting.



Self Service Portal

Planning Tools

Forms Management

Reminders

Audit Management

Customizable Forms

Document Management

Quality Assurance

Windows 8

Free access until CMS accreditation for new hospice agencies.

Contact Black Bean Software for detailed pricing information.

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