# MatrixCare Home Health & Hospice Software Reviews, Demo & Pricing - 2026 > Review of MatrixCare Home Health & Hospice Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/home-health/matrixcare-home-health-and-hospice-profile --- [Home](https://www.softwareadvice.com/) / [Hospice Software](https://www.softwareadvice.com/home-health/hospice-comparison/) / MatrixCare Home Health & Hospice Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/home-health/matrixcare-home-health-and-hospice-profile/reviews/)[Alternatives](https://www.softwareadvice.com/home-health/matrixcare-home-health-and-hospice-profile/alternatives/) # MatrixCare Home Health & Hospice 2026: Benefits, Features & Pricing Wondering if MatrixCare Home Health & Hospice is right for your organization? Our Hospice Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MatrixCare Home Health & Hospice 4.2 [(258)](https://www.softwareadvice.com/home-health/matrixcare-home-health-and-hospice-profile/reviews/) Pricing Starting at $2,000.00 per month ### About MatrixCare Home Health & Hospice Designed for clinicians by clinicians, MatrixCare’s award winning, best in KLAS post-acute EHR software works across home health, hospice, private duty, palliative care, skilled nursing facilities and more. With firsthand home health experience, our team understands the challenges faced by providers today. The MatrixCare EHR is designed by clinicians to deliver real-time collaboration, simplified documentation, and intuitive regulatory guidance. Whether your focus is on one care setting or many, organizations can seamlessly work across care settings. The result is more efficient operations — including faster reimbursements — more focus on patients, interoperability for smoother care transitions and more work-life balance for staff. As a long-term member of the CommonWell Health Alliance, MatrixCare has been a pioneer in interoperability, connecting post-acute software and patients to the rest of their care settings and improving workflows while strengthening referral relationships. MatrixCare’s collaborative approach to patient engagement enhances the exchange of patient data between referring physicians, case managers/discharge planners, and your organization with digital too... ls that offer real-time collaboration across the entire care team. These tools and resources automate many of the time-consuming and redundant processes that hinder your staff from delivering exceptional care while sustaining work-life balance. MatrixCare’s easy-to-use technology simplifies the job of your staff for better satisfaction and retention. This includes comprehensive rules to support compliance, robust care plan content (with recommendations based on documentation) alerts and reminders and an intuitive interface for clinicians to easily manage all aspects of patient care and to achieve positive patient outcomes. It also helps empower clinicians to create complete, compliant, consistent documentation that flows from the point-of-care to the back office, with powerful analytic solutions, reports and dashboards that help track key performance indicators so you can make better decisions for your organization. Previously known as Brightree, MatrixCare goes beyond an EHR with an investment in implementation and on-boarding. MatrixCare takes a partnership approach to set you and your team up for success so that you can stay competitive, achieve clinical and operational efficiency that can result in better care and outcomes, decreasing costs and increasing patient and staff satisfaction. As you grow and your software needs evolve, you can rely on smooth integrations with your MatrixCare EHR. Wondering if MatrixCare Home Health & Hospice is right for your organization? Our Hospice Software selection experts can help you in 15 minutes or less. ## MatrixCare Home Health & Hospice User Interface ## Popular MatrixCare Home Health & Hospice Alternatives Main Product MatrixCare Home Health & Hospice 4.2 [(258)](https://www.softwareadvice.com/home-health/matrixcare-home-health-and-hospice-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 3.98Value for money - 4.07Customer support - 4.10Functionality Pricing Starting at $2000.00 per month Get Price Alternative Product [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/) 4.3 [(709)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.19Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) 4.5 [(151)](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/reviews/) Ratings Breakdown - 4.49Ease of use - 4.40Value for money - 4.59Customer support - 4.32Functionality Pricing Starting at $295.00 per month Get Price Alternative Product [Alleva](https://www.softwareadvice.com/medical/alleva-profile/) 4.5 [(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.51Value for money - 4.54Customer support - 4.41Functionality Pricing Available upon request Get Price Alternative Product [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) 4.6 [(92)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.59Value for money - 4.59Customer support - 4.52Functionality Pricing Starting at $200.00 per month Get Price ## MatrixCare Home Health & Hospice Pricing and Plans Starting price: $2,000.00 per month Free Trial Free Version Basic $2,000.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MatrixCare Home Health & Hospice Features - Popular features found in Hospice Bereavement Management Charting Claims Management Electronic Signature HIPAA Compliant Patient Intake Reporting & Statistics Scheduling Task Management - More features of MatrixCare Home Health & Hospice API Appointment Management Assessment Management Audit Management Billing & Invoicing Care Plan Management Client Management Compliance Management Customizable Reports EMR/EHR Insurance Management Medication History Mobile Access Patient Records Management Payroll Management Physician Portal Quality Assurance Real-Time Reporting Reminders Revenue Management Third-Party Integrations Time Tracking by Client Volunteer Management Workflow Management ## MatrixCare Home Health & Hospice Integrations Trella Health Marketscape Integration rated undefined from -1 review Health Recovery Solutions Integration rated undefined from -1 review Forcura Integration rated undefined from -1 review ## MatrixCare Home Health & Hospice User Reviews Overall Rating 4.2 Ratings Breakdown 5 46% 4 36% 3 14% 2 3% 1 1% Secondary Ratings Ease of Use 4.2 Value for money 4.0 Customer support 4.1 Functionality 4.1 Lauren R. Verified reviewer Chemicals 51-200 employees Used monthly for more than 2 years Review source Reviewed November 2022 Good Software for Clinicians! 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: \*To start, this review is coming from a CNA. Nurses use MatrixCare and there experience might differ from mine. As a CNA, I think Matrix is great. It's easy to chart on a patient using a kiosk on the floor, on a desktop computer, or by using an IPad. You can view the electronic health record easily for each patient. Once you chart on something, the red outline that indicates that it's due goes away. Cons: Matrix is not the best software to document positioning, which is why many facilities will create their own paper charts. Read More PD Pierce D. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed June 2019 Costly but fully featured and constanly developing 4 Very professional group that know their product well, and are eager to help find solutions to issues that come up. Software (once setup and trained) is easy to navigate. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: \-ease of use for field staff (iPad App) -lots of built in reports for getting data out of the system -easy to contact support and get resolutions -constantly updating and developing enhancements to the product -constantly keeping customers up to date on reg. changes, and upcoming product changes and timelines -documentation is straight forward and easy to follow -order compliance features keep us compliant with orders when scheduling visits Cons: \-takes lots of time and training to get used to -scheduling components lacking compared to old solution -expensive compared to our old solution (we were grandfathered into a very old rate so this was just us getting into modern licensing costs) - only guaranteed 100% comparability with their Web product by using Internet Explorer (which even MS says you shouldn't use anymore!). Only about 95% of the product works in Chrome or Firefox. - lots of time spent (months before deployment) learning and setting up the product. But they have streamlined this as much as i think they can. Reasons for choosing MatrixCare Home Health & Hospice Most modern product that met our needs. MkKesson still ran off Windows based devices, installed locally on a Virtual Machine, or VPN into a Citrix environment. We wanted to move away from that as it was going to still require lots of manual IT labor to keep up to rollout, keep up to date, etc. WellSky just didn't meet our needs for scheduling as it required (at the time) staff schedule everything themselves but we employ schedulers to do it all for them and coordinate patient care. This would not have been a option with WellSky (then Kinnser). Reasons for switching to MatrixCare Home Health & Hospice \- Product was being sunsetted by the developer - dealt with years of them barely meeting deadlines for US medicare/medicaid regulations (and often delivering updates that were broken) - stopped supporting Hospice features - began focusing product more on paraprofessionals and Private Duty - we maintained almost all aspects of the product ourselves with regards to documentation, installing application updates, upgrades, etc. Read More WM William M. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed September 2019 Document Management Program is AWFUL 2 Ratings Breakdown 2 Ease of use Previously 3 2 Functionality Previously 3 Pros: Nothing...The program might be good for billing, and other things but in this day and age your program is only as good as it's weakest link. And their document management program is extremely weak. Cons: Document Management Program is TERRIBLE - If you're a company that generates paperwork on a daily basis and you're forced to use this program, you're screwed! I have as close to a business line T1 internet connection as you can get and it's still the absolute slowest program I've ever had to use. I literally have to work EVERY DAY to stay on top of the paperwork generated here. Read More TS Tiffany S. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed December 2019 \*~ Amazing ~\* 5 The benefits of this program are vast. The system streamlines everything into one platform without having to have multiple programs or browsers open to complete one task. Their customer service is superb! Highly recommend! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is easy to use with guides that allow you helpful tips on how to complete the tasks at hand. If I ever get stuck, creating a help ticket or "case" is easy and takes just a few minutes. The turnaround from their help center staff is quick and amazing! I have always received an answer to my question and if the first help center employee didn't know, they kept my case open while they helped figure it out. The accessibility of this system is an amazing feature as well. The IE browser can be utilized from virtually anywhere, making this charting system easy to use with automatic updates being done seamlessly. The report function is AMAZING also! This feature allows you to customize reports and if needed, export to Microsoft Excel. The report feature also allows you to customize and save your report as your own. This is such a time-saving bonus! Their billing software is great also, allowing for daily billing to be completed with ease. Again, if I ever encounter a problem, the solution is just a few clicks away. Cons: This system did take a few weeks to get used to, but what system doesn't. This isn't really a drawback, just a learning curve. Hang in there.....it gets easier! Reasons for switching to MatrixCare Home Health & Hospice Mumm's software was experiencing glitches and the number of help tickets that were being created was large. The platform wasn't as clean, crisp and as easy to use as Brightree. Read More RW Rachel W. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed November 2019 Definite Upgrade! 5 The extensive reports that can be pulled from within the Bright system have allowed our organization to be more aware of overall process issues, such as outstanding verbal orders, certification period due dates and timely charting. Absolutely has enabled us to solidify, or change, processes and get a more smoothly running clinical team! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: One of the best things that I love about Brightree is how aware of regulatory changes they are and how responsive they are to make the necessary changes to the software to keep their clients compliant and in-the-know. I never feel like I have to beg for information of how they are going to address new regulatory requirements. They also are really aware of the impact on their consumers and are very helpful with integration of new changes. Cons: When certain things require more development-related help, the length of time can be quite extensive if it has a lower priority rating. However, for high-priority needs, most things are fixed within hours to days. Excellent responsiveness to requests. Reasons for switching to MatrixCare Home Health & Hospice Previous system was outdated and requesting changes was lengthy and expensive. Automatic updates for regulatory changes was limited. Changes were driven by our request, rather than the company. Read More JS Janell S. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Review source Reviewed January 2021 EMR that truly understands both Clinical Workflow and Billing and Administrative Needs! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the fact that we can use it for all our Clinical, billing, and administrative needs. It is efficient and updated with the regulations to ensure we are compliant. Cons: We would like more ability to customize visit note templates and not have to use a copy and paste functionality into the Narrative section. Reasons for choosing MatrixCare Home Health & Hospice The innovative approach to EMR and integration of all departments together as one cohesive product is great! Reasons for switching to MatrixCare Home Health & Hospice We were a little fish in a big pond with Suncoast and we did not feel like our business, needs, or ideas matterted to them. Read More SL Samantha L. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed December 2025 MatrixCare 5 Overall, my experience with MatrixCare Home Health & Hospice was very positive. The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming. It supported my workflow, reduced duplicate charting, and helped me stay organized both in the field and in the office. While there are areas that could benefit from more customization, MatrixCare consistently provided a smooth, efficient charting experience and ultimately made my day-to-day work easier and more consistent. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about MatrixCare Home Health & Hospice was how truly user-friendly it is. The software made day-to-day workflow feel seamless, reducing extra steps and helping me stay efficient in the field. It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down. Cons: One drawback I experienced with MatrixCare Home Health & Hospice was that certain features lacked customization, which sometimes made it difficult to tailor documentation to unique patient needs. While the system is overall very efficient, a bit more flexibility in templates and workflows would make it even stronger. Read More TH Trevor H. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed June 2025 Terrific Software 5 I have said numerous times, "It is appropriately named." Mostly because it is "Matrix" like due to how expansive it is. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendly. Easy layout. Easy to train with. Has a plethora of options. Will actually do more than I need it to. Cons: Had no choice in choosing this platform. But, overall it helps us accomplish all we need to for patient care. Read More SS Susan S. Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed December 2017 Ease of use 5 In general, the staff have responded to suggestions and tried to make changes in software to meet our agency needs. Ratings Breakdown 5 Ease of use 4 Customer support 3 Functionality Pros: It is user friendly, easy to move from one page to another. Allows you to capture patient visits allowing other staff members to gain a picture of patient in 'real time' Cons: At times the page will rotate/skip to another section; becomes annoying to have to scroll back to where you want to be. Read More LC LISA C. Verified reviewer Facilities Services 11-50 employees Used daily for less than 6 months Review source Reviewed October 2025 Worth the effort 5 I have been very happy with program. I've gotten tired of one program doing one type of task very well but being limited when it comes to other functions. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Finally a program that can help with multiple issues such as scheduling, keeping employee information and client information and actually doing all things well. Cons: As with all new programs it does take a while to learn all the ends and outs of each desired component. Read More Showing 1 - 10 of 258 Reviews [See All Reviews](https://www.softwareadvice.com/home-health/matrixcare-home-health-and-hospice-profile/reviews/) ## MatrixCare Home Health & Hospice Popular Comparisons [Fusion vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/compare/127741-matrixcare-home-health-and-hospice/vs/395326-Pediatric-Therapy-EMR/)[Carepatron vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/medical/care-patron-profile/vs/matrixcare-home-health-and-hospice/)[Alora Home Health vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/compare/2085-Alora-Homecare-Software/vs/127741-matrixcare-home-health-and-hospice/)[Alleva vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/medical/alleva-profile/vs/matrixcare-home-health-and-hospice/)[InMyTeam vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/home-health/inmyteam-profile/vs/matrixcare-home-health-and-hospice/)[AestheticsPro vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/matrixcare-home-health-and-hospice/)[ModMed vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/matrixcare-home-health-and-hospice/)[ChiroTouch vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/medical/chirotouch-profile/vs/matrixcare-home-health-and-hospice/)[Jane vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/compare/86099-Jane-App/vs/127741-matrixcare-home-health-and-hospice/)[ClinicSense vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/medical/clinicsense-profile/vs/matrixcare-home-health-and-hospice/)[Epic vs MatrixCare Home Health & Hospice](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/vs/matrixcare-home-health-and-hospice/) [Compare All Alternatives](https://www.softwareadvice.com/home-health/matrixcare-home-health-and-hospice-profile/alternatives/) ## Other Top Recommended Hospice Software [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) **4.5** (151) Recently recommended **32** times [myUnity](https://www.softwareadvice.com/home-health/devero-hh-profile/) **4.1** (141) Recently recommended **25** times [Careficient](https://www.softwareadvice.com/home-health/careficient-profile/) **4.5** (59) Recently recommended **17** times [CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/) **4.8** (182) Recently recommended **14** times Stuck Between Options? 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