About TherapySync

TherapySync is a comprehensive solution for contract therapy companies. The software can be accessed via the cloud or as an offline version. TherapySync streamlines business processes by offering many useful applications for therapists working at multiple nursing agencies. The solution brings many advantages to both therapists and nursing facilities by scheduling and delivering electronic notes, managing payrolls, monitoring bills, recording expenses and ensuring regulatory compliance.

The system’s versatility allows users to access it from Mac, Windows, or Android platforms – without even utilizing an Internet connection. TherapySync will sync the offline data with its server systems whenever a connection becomes available. The solution offers in...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

64 Reviews of TherapySync

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(36)

36

4 stars

(23)

23

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 64 results

June 2018

RUTH from ZUCA Solutions Limited

Verified Reviewer

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Therapysync is definitely created for therapist for it has worked wornders in this field of therapy.

It has made therapy more interesting

Pros

Ability to Work both offline and online.It has great support team.It is easy to use and very responsive

Cons

I haven't met any glitches so far with the software , it has been very useful.But if there are upgrades am looking forward to seeing them.

July 2014

Bonnie from HealthFlex Physical Therapy

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2014

We have used TherapySync for over 3 years now. A+!

Pros

We are a contract therapy company providing therapy services to multiple home health agencies in our area. Before we found TherapySync, we had been looking for software that was specifically for therapy companies for several years. There are a lot of different software options out there, but the vast majority of the ones available have been created for a home health type setting/business, with nursing and aide settings included. What we love the most about TherapySync is that it is just for therapy services. This software enables us to provide excellent documentation to our contract companies, and we feel good about the quality of care and paperwork we are providing to these agencies. The technical support and all other support staff do a great job of helping you wade through any problems that occur, and they have great customer service. Personally, as the office manager and scheduler for all of our therapists, I love all of the administration options that are available for scheduling, as well as the threshold tools and the 30-day assessment tracker. This system has lightened my workload and provided our company with a system that is high-quality and efficient.

Cons

There are very few things that I dislike about this software. The only thing that wasn't convenient was that there were no Oasis paperwork options in the system. This is being added to the system in July 2014.

June 2017

Michael from Swift Therapy Services

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

June 2017

If you provide physical therapy in California and use OASIS for Home Care do not use this software.

I would suggest you check out Devero software located in California.

Pros

Great technical support. Good scheduling software for visits. Easy to write Dr. order or communication notes

Cons

The OASIS for PT and OT is very poor with multiple pages. Medication do not save or auto-populate when you start to type in the medication name. No auto-populate for diagnoses.

February 2015

Jen from Dayton Physical Therapy

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2015

Therapy Sync Rocks!

Pros

This software is the easiest to use of many other software products we have used. It's very user friendly. My staff loves this product and often comments how easy it is to use. The flow of the evaluations we put in is very smooth and moves straight to the visit notes for our assistants. The payroll and billing sections are wonderful and very user-friendly as well. The vendor is friendly and fast with help and product support. They always are sure that you understand the product and the issue you might be having before they finish the call with you. It truly is service with a smile!

Cons

The only things I can think of is when you use the "HELP" button and they answer your issue or question, there is no respond button so that you can communicate further with them. I have to copy and paste the issue into a new help ticket submission. It makes that process longer when something needs more info to be corrected or explained. Also, you have a limit of characters in some of the boxes you type in and it does not tell you that or have a counter so you know. We have lost info because of that and it can be frustrating. You don't know and when you hit submit it comes up in a code that only a programmer would understand what it was.

September 2014

Taylor from Eclipse Healthcare

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

September 2014

Excellent Product, Even Better Support

Pros

Their system is simple and easy to understand for therapists and agencies. There are a lot of great tools to help me as an office manager keep track of what's going on with all of our patients. As our caseload has grown as an office, I don't know how I'd stay on top of things without them. They also have amazing customer service. I love telling my therapists that they can call their support line when they have an issue and they don't have to worry about it being like most IT calls. I've never had a problem speaking with someone on the first try. They've generally been kind and will always go the extra mile to be helpful. They're open to feedback, and we're always seeing things that we've recommended on their updates.

Cons

The only issues I've had with the product would be the same of any internet based documentation. Sometimes if the internet dips down, therapists can lose notes they've been working on. But it's a rarity.