TherapySync is a comprehensive solution for contract therapy companies. The software can be accessed via the cloud or as an offline version. TherapySync streamlines business processes by offering many useful applications for therapists working at multiple nursing agencies. The solution brings many advantages to both therapists and nursing facilities by scheduling and delivering electronic notes, managing payrolls, monitoring bills, recording expenses and ensuring regulatory compliance.

The system’s versatility allows users to access it from Mac, Windows, or Android platforms – without even utilizing an Internet connection. TherapySync will sync the offline data with its server systems whenever a connection becomes available. The solution offers interactive features such as quick note delivery, integrated billing & invoicing service, documentation, data exporting, real-time status monitoring, auditing and assessment tracking.

TherapySync is suited for contract therapy companies looking to transit to a paperless office with integrated electronic patient recording, streamlined billing and scheduling features.



62 Reviews of TherapySync

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 62 reviews

June 2018

RUTH from ZUCA Solutions Limited

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Therapysync is definitely created for therapist for it has worked wornders in this field of therapy.

It has made therapy more interesting

Pros

Ability to Work both offline and online.It has great support team.It is easy to use and very responsive

Cons

I haven't met any glitches so far with the software , it has been very useful.But if there are upgrades am looking forward to seeing them.

May 2018

Tina from COPE Center for Colorectal and Pelvic Health

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

May 2018

Easy to learn and use, great IT

Pros

Catered toward therapists, which makes it very PT friendly, even for an old PT like myself. Need computer or tablet.

Cons

Not having autosave... Not as efficient as it could be as notes are lost if you get kicked off or hit the back button

June 2017

Michael from Swift Therapy Services

Company Size: 11-50 employees


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

2 of 5

June 2017

If you provide physical therapy in California and use OASIS for Home Care do not use this software.

I would suggest you check out Devero software located in California.

Pros

Great technical support. Good scheduling software for visits. Easy to write Dr. order or communication notes

Cons

The OASIS for PT and OT is very poor with multiple pages. Medication do not save or auto-populate when you start to type in the medication name. No auto-populate for diagnoses.

January 2017

Heather from Home Therapy Solutions of Iowa

Company Size: 11-50 employees


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

Reveiw of Therapysync

The system works great and once therapists get used to it, even older ones, they like it. Would recommend using a tablet or computer. Very small on a phone. An app would be nice.

Pros

Customer service is AMAZING. Always helpful even if you call 10 times a day.

Cons

Auto save has not yet been offered to us and if you hit the back button you lose everything.

August 2015

Michael from Swift Therapy Services, Inc


Ease-of-use

3.5 of 5

Customer support

5 of 5

Functionality

3.5 of 5

August 2015

Good customer service.

Pros

Their customer service and off your software support is fantastic. Agencies send us referrals and we don't have to input patient info. PT and OT can moniter their assistants and see visits that are on the calender.

Cons

Their OASIS software needs some work but a new version is coming out in Oct. and they always listen to constructive advice.

August 2015

Alan from One Life Home Care


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2015

Its been a great tool to stay organized!

Pros

Great customer service and great functions within software manage operations

Cons

No complaints about software or staff, its been a great experience so far

August 2015

Betty from Therapy Touch Services


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2015

Great product.

Pros

It is very easy to use and the technical support is great.

Cons

Only problem I have with the software is that if a patient has been re-certed or discharged and there is a problem with the frequency it does not show on the frequency checker.

August 2015

LeeAnn from Athletico


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

August 2015

TherapySync review

Pros

Very easy to use. Love the home exercise program. IT very responsive

Cons

We have had issues with saving notes and sometimes loosing the notes. Would like the ability to add into an existing note/visit: ie... we had a HH agency ask us to make an initial evaluation an OASIS SOC and it doesn't allow us to save the initial eval and then add the SOC to the visit.

I still haven't figured out how to move through screens without losing my information. ie... Entering a referral but then receiving a call from a therapist to reset her password. I lost all my eval information and had to re-enter.

August 2015

Lee from Prolink Home Health


Ease-of-use

4 of 5

Customer support

4.5 of 5

Functionality

4 of 5

August 2015

I have used many documentation system and Therapy Sync is the best.

Pros

It's obvious that this product was created By therapists and For therapists. The interface is very helpful and the system gives our therapists a lot of independence. Every time I have called TS I get a quick resolution to my issue. The fact that TS will build us individualized reports within a week is outstanding.

Cons

The biggest issue by far is that our therapists are often kicked out of their notes before finishing documentation. Therefore, they lose everything they had documented. This continues to happen almost daily.

February 2015

Andi from Park Rehab


Ease-of-use

4 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

February 2015

I love being paperless. Everything is at my fingertips.

Pros

Everything is at my fingertips. I have everything I need easily accessible. I like being able to upload documents, too.

Cons

I would enjoy more options when doing billing (more fields to export to Excel).

February 2015

Stanley from Synergy Therapy Services


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2015

I have used this product for over three years.

Pros

Great final note. Ease of use. It is typed, so it can be read easily. It has a spell check. I love that. The company and its owners are first class.

Cons

It does not merge with other HHA software. I wish they would develop an HHA and an RN component.

February 2015

Karen from Park Rehab


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2015

Great Company

Pros

I like the user friendly site, but most of all the IT service.

Cons

Does not have the "check's and balances" we would like. I.E. - warning if something is not completed on the documents before submitted. Or if one answer contradicts another answer, etc.

February 2015

Misty from Pure Therapy


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2015

Review of TherapySync

Pros

They have great customer support. They're on top of changes and exceeds medicare requirments. The product exceeds my customer's needs and expectations.

Cons

I have nothing but positives to share about TherapySync.

February 2015

Toni from Therapy Advantage


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2015

I love Therapy Sync and would recommend it to anyone

Pros

It is very easy to use and navigate through, and the technical support is outstanding.

Cons

It does not list a price per visit. I think this would help a lot with invoicing.

February 2015

Jen from Dayton Physical Therapy


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2015

Therapy Sync Rocks!

Pros

This software is the easiest to use of many other software products we have used. It's very user friendly. My staff loves this product and often comments how easy it is to use. The flow of the evaluations we put in is very smooth and moves straight to the visit notes for our assistants. The payroll and billing sections are wonderful and very user-friendly as well. The vendor is friendly and fast with help and product support. They always are sure that you understand the product and the issue you might be having before they finish the call with you. It truly is service with a smile!

Cons

The only things I can think of is when you use the "HELP" button and they answer your issue or question, there is no respond button so that you can communicate further with them. I have to copy and paste the issue into a new help ticket submission. It makes that process longer when something needs more info to be corrected or explained. Also, you have a limit of characters in some of the boxes you type in and it does not tell you that or have a counter so you know. We have lost info because of that and it can be frustrating. You don't know and when you hit submit it comes up in a code that only a programmer would understand what it was.

February 2015

Brianna from Allstar Therapies


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2015

Extremely versatile and very user-friendly!

Pros

The support team is responsive and always accessible. The product itself is so easy to use! I love the different options that we have been given for custom reports that fit our needs and the things that we need to track here in our office. Overall, life has gotten a lot easier since we started using this product.

Cons

Duplicate cert periods show up when a patient's care is resumed, and I have to contact support in order to merge the two together. Other than that, I have no complaints.

February 2015

Rachel from Rigsby Rehab, Inc.


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2015

Review of TherapySync software

Pros

Their customer service is phenomenal! The service is quick and accurate. They are always polite and respectful, even if I've asked the same question over and over again. The software is very user-friendly, and I often get comments from other agencies we work with that they love the product, even more than others they already use.

Cons

There's not much to dislike about this product. The only thing I can say is that I've had a few ideas that I haven't seen implemented yet, but there's no rush.

February 2015

Melissa from Dyrect Therapy Services


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2015

Love this software!

Pros

The customer service is extraordinary. Their responses are fast (within an hour). They are polite. The followthrough is amazing. Their software is amazing. I am able to train therapists within 15-30 minutes via a phone call. The documentation is thorough and meets insurance and home care guidelines.

Cons

They do not have an option for making invoices and doing payroll.

October 2014

Noelia from Access Home Town Therapy


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2014

Access Home Town Therapy

Pros

The customer support provided by the tech team is great.

Cons

I don't think there is a specific area that I dislike.

October 2014

Kristin from eclipse healthcare KC


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

October 2014

Therapy Sync is very user-friendly

Pros

I like the ability to work in both online and offline modes.

Cons

It has glitches at times where it might blank out and lose what is on the document if it hadn't been saved.