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iGMS vs RMS Cloud
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.2 / 5
Value for Money
4.5 / 5
4.3 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.4 / 5
4.3 / 5
Last Review Written
March 12, 2025
December 10, 2024
Pros/Cons
Pros
- The features and ability to edit your products pricing, content is above the rest. The reports are awesome and the dashboard is easy to use.
- So far I find the software pretty easy to use and the customer support is AMAZING. Any questions I have get answered almost immediately and I feel like they listen to the things I want/need.
- With its ease of function and attractive price point, iGMS has been a game-changer for my business, and I couldn't be happier. One of the main reasons I adore iGMS is its user-friendly interface.
Cons
- Poor customer service, lack of customization and poor functionality, high price.
- Very weak and simplistic software compared to the rest of the current competition.
- I miss sometime more professional ergonomic design of the interface.
Pros
- The Help you actually receive @ the help desk. They are always polite, helpful and follow through with calling you back if need be.
- The triggered correspondence and ability to send SMS to our in house guests are great features. Some of the reports are very helpful.
- Clean screen and in and out screen are easy to view and understand what is happening in house. Fairly user friendly and I like how their are multiple ways to do one thing.
Cons
- It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest.
- There is nothing that I can condider that I am unhappy with or does not meet my needs.
- Not being able to tokenize something and pre auth at the same time. Looks bad when swiping guest card twice.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2025
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
