Bookinglayer software


43 reviews(4.5/5)
43 reviews(4.5/5)

Bookinglayer is a cloud-based hotel and reservation management solution. It is designed for small to midsize businesses in the tourism industry that provide accommodations and activities.

Bookinglayer features a real-time interactive calendar with drag-and-drop functionality that can be used to schedule accommodations, activities, rentals and services. Customers can use the web portal to fill out an online booking form and add details to their bookings such as personal information, flight details and payment information.

Bookinglayer includes a package builder that can be used to create packages with different services, activities and accommodation options customized for individual days. Packages, activities, accommodations and extra sales items can all be tracked and managed with the solution’s inventory function.

Bookinglayer offers integration with payment gateways including PayPal, Stripe, Braintree and 2Checkout. It is available for purchase on a monthly subscription basis.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

43 Reviews of Bookinglayer

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  • Jamie from YogaDownload.com

    Number of employees: 2-10 employees

    September 2018

    Great ideas, but very clunky and buggy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to offer different rates for single and double occupancy

    Cons

    The extremely confusing and clunky way to get things to work.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stephen from Haut-Lac Camps

    Number of employees: 2-10 employees

    September 2018

    Streamlined Booking

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent software that solves most of problems and it has made a huge difference to how we operate.

    Pros

    The flexibility. It enabled us to offer so many options to our clients but still get them booking online.

    Cons

    There was small issues creating our daily lists.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nils from Surf Spirit

    Number of employees: 11-50 employees

    September 2018

    Great Support, easy to manage

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is easy to manage. Whenever you have any questions the Customer Service is very supportive. Especially Mareike was a huge support to implement the software. I am very happy with bookinglayer!

    Cons

    As I can use the software for all my needs i Dont have any cons so far :)

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Dries from SurfBlend

    Number of employees: 2-10 employees

    September 2018

    Good stuff

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Does the job, is easy to learn and collects a lot of practical information.

    Cons

    The search function is very sensitive. If you miss one character, he doesn't find what you need.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • ALEJANDRA from Iguana Surf Vacations

    Number of employees: 2-10 employees

    August 2018

    Bookinglayer Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We started our Surf Camp project and shopped around looking for a reservation system that would help us and would be simple and friendly. We found Bookinglayer. It has been amazing, though we have found some bugs in the way, which we have resolved as a team.
    We are growing and need more features that we are starting to see that BL does not have yet, but I am sure they will grow too.

    Cons

    The support staff is always surfing when you call for help.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Amede from templelodge

    July 2018

    Great Service, budding company, young developers !

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The automation saving me hours of emails every day. The ability to verify payments through the integrations with Stripe etc

    Cons

    Would like it if you could impose rules on the availability calendar. For example, a guest can still book the middle night out of a 3 night slot, thus leaving us with two impossible to sell single night gaps... It would be nice to be able to tell the system that if a guests is looking for a 1 night stay and all that is left available is the middle night from a 3 night gap, to NOT show them that night as available to book..

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Bookinglayer, Bookinglayer

    July 2018

    Thanks for the review Amede, you can use the minimum night stay function to solve your availability issue! Our team will be in contact soon to explain how. Cheers!

  • Jennifer from Rangitata Rafts

    Number of employees: 2-10 employees

    June 2018

    Great software and excellent customer support have us excited to be partnering with Bookinglayer.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Bookinglayer platform is fairly easy to navigate and the more we learn about the platform the easier it is getting to set up our activities and packages. The customer support team is always prompt to respond to all our queries and is quick to make updates to our system as required.

    Cons

    It would be great if there was a little more editability in regards to the emails, invoices, and other "word" content. We are sure this will become a feature as the company grows so am not worried.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Satu from Liquid Dive Adventures

    May 2018

    From the first moment I've been happy with their customer support, it's easy to contact them!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to create packages and sell all my different products, not just accommodation. They also helped a lot in personalizing the design and they've been very willing to do changes and find optional ways to do things.

    Cons

    It can only be used in Google Chrome, I needed to start using it, although I'd normally use Safari.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Peter from Surf-Cars

    Number of employees: 2-10 employees

    May 2018

    Very easy to use and very intuitive! Great GUI in Front- and Backend!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The increased amount of bookings. Better time management, better financial overview, less handwritten Emails, better customer feedback!

    Pros

    Fast loading times, great design, super friendly support personnel, very generous on pricing plans!

    Cons

    There are a few features missing but since my business field is a bit outside Bookinglayers core area I guess that is normal.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Jamie from Coco Loco Eco-Resort

    April 2018

    We have been a client of Bookinglayer for the past few months and love the platform.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It was super easy to set up and customize and managing bookings is very easy. It has allowed us to take our admin to the next level and gives us more free time to focus on ourselves and our clients rather than being stuck on the computer all day. I especially love the automated emails.

    Cons

    Overall we are very happy but we have suggested they add an option for children to stay as well. We are also excitedly waiting for the release of the POS system.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Golan from Trigo

    April 2018

    I use the tool on a daily basis as an admin. The tool is super flexible easy to manage .

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Super user friendly, support very efficient. Many opportunities , great interface . High credibility,

    Cons

    Not stable enough , missing many features , colors, fonts etc.
    In some cases not the most accurate solution for the a different product

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Isabel from UDONE

    March 2018

    This software permits that small and midsized businesses manage your property, inventory, finances

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is genial. It is possible the communication to the guests, it is perfect. This software permits to manage the property, inventory, finances and staff, it is a system all in one.

    Pros

    Bookingplayer permits the communication to the guests is great. It functionality is great and easy to use. It is perfect that accommodation management is included along with activities

    Cons

    Sometimes it is possible encounter a bug here or there, it is necessary resolved right away. It doesn´t possible change the name of the buttons.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Evy from Surflife

    January 2018

    Great coverage of all options we need in a booking engine

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The communication to our guests is great, even though it is all preset you still have the possibility to adjust any time. The ease to have options and not have to think about it is perfect.

    Cons

    Missing features, like connecting with other partners and share the same stock. Not having the option to send invoices to each individual guest as in the same booking.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sana from Heliophora

    October 2017

    We re happy to work with Bookinglayer with personalized follow up and continuous improvements!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Attractive Design
    - Intuitive use
    - Family like business with high customer service
    - Precious Help and advices on the set up
    - flexiblity to adapt to our business needs
    - Reactivity on all requests
    - good app support
    -Dynamic team behind this tool: they keep improving the software considering the different specific requirements
    - the team s high knowledge of the surf/kitesurf camp business needs

    Cons

    not that much all my feedbacks have been taken into consideration to improve the tool in a short time.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Enric from Kam Kam Dunes

    September 2017

    We use bookinglayer to manage all the bookings of our camp. Is easy to use and a time saver!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Integrates very well with redsys and other payment getaways. Email templates. Sms automation. Great support and team.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Nicholas from Tri Training Harder

    Number of employees: 2-10 employees

    September 2017

    Very good customer service, always happy to help and accommodate requests.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer support is second to none and the design and functionality of the system is great. A huge improvement on our previous system.

    Cons

    Still in development - also a positive but does mean we need to wait for certain features. System very geared towards surfing but hopefully as time goes on and the business grows this will change.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Niall from www.breac.hous

    Number of employees: 2-10 employees

    August 2017

    We have had a great experience with Bookinglayer - I would highly rate the support which we received

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    - confidence about our booking engine - no need to build our own - quality suport when we needed it - working with a company who clearly care about their product and their customers - lots of front and back office functionality - ability to grow into the software functionality as we scale our business

    Pros

    1. Support - very good quality support was made available to us from day one. At all times the Bookinglayer team have been very attentive to our specific requirements and have made some bespoke amendments for us, which is greatly appreciated.
    2. Functionality - there is a lot of really good functionality included as part of the Bookinglayer product. In fact, we are probably only using a proportion of whats available to us, but its good to know that we can expand into the product as we grow out business.
    3. User interface - the user interface is very well designed and integrates really well with our website. Customer feedback to date has been excellent, with limited or no problems with the booking engine (which is probably rare).

    Cons

    1. Set up time - I guess it is a feature of all software, but there was more set up and configuration time required than I had anticipated.
    2. Features - as the software has clearly been designed for activity based properties (such as surf camps) it took a little bit of work to configure it correctly for a property like ours (which is a small boutique style accommodation without onsite activities). I needed to use a few work-arounds to suppress some of the standard functionality which wasn't appropriate for us.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Gerrit from Wavebutler

    July 2017

    Best booking software for tour operators

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Obviously the interface is designed beautifully, but what really stands out is the support. Those guys are damn quick when it comes to resolving errors and with any questions in general.

    Cons

    There is not much to dislike about this software to be honest. You get so much for your money.
    Occasionally, you might encounter a bug here or there, but it will be resolved right away.

    Review Source: Capterra
  • Sascha from Surf Van

    Number of employees: 2-10 employees

    July 2017

    Top Booking-Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy booking system for my vans, less work everyday & a top overview on each booking requests and clients

    Pros

    the functionality is great and easy to use. I had some questions and the Support directly helped me. Bookinglayer saves me some working hours a day.

    Cons

    can't change the name of the buttons. No direct google calendar importation. Well right now i can't say more cons

    Review Source: Capterra
  • Hanno from Alive Surf School

    May 2017

    Great customer support and super easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simple and straightforward interface. Love the fact that accommodation management is included along with activities.

    Cons

    Can't really fault it so far. Have only been using it for about two weeks but very happy with everything.

    Review Source: Capterra
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