# Campspot Software Reviews, Demo & Pricing - 2026 > Review of Campspot Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/campspot-profile --- [Home](https://www.softwareadvice.com/) / [Campground Management Software](https://www.softwareadvice.com/campground-management/) / Campspot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/campspot-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/campspot-profile/alternatives/) # Campspot 2026: Benefits, Features & Pricing Wondering if Campspot is right for your organization? Our Campground Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Campspot 4.6 [(89)](https://www.softwareadvice.com/hotel-management/campspot-profile/reviews/) Pricing Pricing available upon request ### About Campspot Campspot is a cloud-based campground management and reservation system. It is designed for RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, municipal parks, marinas, and more throughout the United States and Canada. Created by park owners for park owners, this platform allows administrative users to book more online reservations with ease in real-time while driving additional revenue through advanced features. Campers also love the modern and intuitive online booking interface. A proprietary grid optimization algorithm automatically eliminates reservation gaps to get the most out of each campsite. Dynamic pricing suggests real-time rate increases based on bookings. The optional site lock feature allows guests to lock their desired site for an extra fee — generating additional revenue for parks while increasing guest satisfaction. Other revenue-driving and time-saving features include housekeeping, contactless check-in with electronic signature technology, point of sale management, recurring guest billing, flexible business rules, automated reporting, customized interactive maps, and more. Campspot is also backed by unlimited customer... support. Wondering if Campspot is right for your organization? Our Campground Management Software selection experts can help you in 15 minutes or less. ## Campspot User Interface ## Popular Campspot Alternatives Main Product Campspot 4.6 [(89)](https://www.softwareadvice.com/hotel-management/campspot-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.59Value for money - 4.61Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [RoverPass](https://www.softwareadvice.com/vacation-rental/roverpass-profile/) 4.6 [(63)](https://www.softwareadvice.com/vacation-rental/roverpass-profile/#reviews) Ratings Breakdown - 4.44Ease of use - 4.57Value for money - 4.68Customer support - 4.29Functionality Pricing Starting at $3.50 per month Get Price Alternative Product [Firefly Reservations](https://www.softwareadvice.com/campground-management/firefly-reservations-profile/) 4.6 [(57)](https://www.softwareadvice.com/campground-management/firefly-reservations-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.73Value for money - 4.85Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Let's Camp](https://www.softwareadvice.com/product/522730-Lets-Camp/) 4.9 [(16)](https://www.softwareadvice.com/product/522730-Lets-Camp/#reviews) Ratings Breakdown - 4.75Ease of use - 4.88Value for money - 4.94Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.07Value for money - 4.05Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) 4.6 [(217)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.61Value for money - 4.77Customer support - 4.37Functionality Pricing Available upon request Get Price ## Campspot Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Campspot Features - Popular features found in Campground Management Guest Check-in/Check-out Online Reservations Point of Sale (POS) Rental Management Site Maps Site Reservation Management - More features of Campspot Access Controls/Permissions Accounting Activities Booking Activity Dashboard Alerts/Notifications API Availability Indicator Availability Management Billing & Invoicing Billing Rate Management Booking Management Calendar Management Channel Management Contact Management Credit Card Processing Customer Accounts Customer Database Customer History Customer Support Customizable Branding Customizable Reports Customizable Templates Data Import/Export Discount Management Drag & Drop Dynamic Pricing Electronic Payments Email Marketing Email Templates Employee Management Event Scheduling Front Desk Management Geographic Maps Group Reservations Guest Communications Historical Reporting Housekeeping Management Inventory Management Invoice Management Mobile Access Multi-Location Multi-Property Online Booking Payment Processing Promotions Management Rate Management Ratings/Reviews Real-Time Data Real-Time Updates Reporting/Analytics Reporting & Statistics Reservations Management Revenue Management Room Booking SMS Messaging Template Management Third Party Booking Third-Party Integrations Transaction History Utility Billing Website Integration ## Campspot Integrations Unifocus Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review RoverPass Integration rated undefined from -1 review Vrbo Integration rated undefined from -1 review HubSpot Marketing Hub Integration rated undefined from -1 review HubSpot Content Hub Integration rated undefined from -1 review ## Campspot User Reviews Overall Rating 4.6 Ratings Breakdown 5 74% 4 17% 3 3% 2 2% 1 3% Secondary Ratings Ease of Use 4.4 Value for money 4.6 Customer support 4.6 Functionality 4.3 Greta B. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed August 2018 Maximize Revenue! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- Less staff training time because the software is intuitive to use - Ability to have a lot of business rules set up - Lock in fees are boosting our revenue! - The ability to have all our marketing photos shown with their unit. - Golf carts and other ancillary accounts shown in the flow through has brought up revenue substantially since we started using Campspot. - Automated grid moving which allows staff to focus on other things - I really like the heat maps and the advanced reservation reprots that they have which show real time per unit site night information and site night revenue. From an operations stand point this is really helpful in making decisions! Cons: Campspot is a relatively new software company, so there have been a couple small bumps along the way. But their responsiveness and willingness to make the software better for the user/staff as well as the consumer far outweigh any cons. Read More CH Christy H. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed March 2025 We Love Campspot 5 It has been great; highly recommend to any campground/park, big or small Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very user friendly, developed just for campgrounds unlike a lot of other systems, super support staff; it has been a lifesaver for us and my only regret is not joining sooner than we did! Cons: Would like to be able to alter some features to support our cancellation policies with regard to weekly and monthly rentals; would like to be able to create our own reports. Reasons for choosing Campspot Better pricing and functionality and price point hard to beat Reasons for switching to Campspot We needed something more up to date and cloud based with better functions and support Read More BP Becky P. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed January 2026 Campspot customer service sadly no longer exists 1 Our campground has used Campsot for 5.5 years. Support was great for the first few years, and we were really happy with the software and customer service, but over the last 2 years especially it has declined completely, to almost zero support. It has been a shock for us and our staff, and quite nerve wracking not having assistance when needed. On average when we email the support line it is a 5-7 day response time and then if we get a response it is barely helpful, and the thread is dropped by the support team, with no proper answers or follow up. As a small business when we need support it is critical to our business as all our bookings flow through Campspot. We are beyond disappointed and shocked with the lack of customer service. The price of Campspot keeps going up but the value keeps going down. We don't need that much customer service as we are quite familiar with the software, so feel we don't ask for much so it is disappointing and unsettling. Ratings Breakdown 4 Ease of use 1 Value for money 3 Functionality Pros: Easy to use software for our campground (85 sites), online bookings relatively simple for guest use. Staff find it easy, simple learning curve. Cons: Customer service is terrible, 5-7 day response time, if we do get a response, it is not complete/helpful, and we have to draft same question/emails again. We have lost trust in Campspot that if we need help or assistance with any kind of set up, issues, it won't be there for us. The price goes up every year and the customer service (which we really need only a few times/year) has declined completely. We pay thousands/year for this software and the value is no longer there for us with this lack of support. We don't need support often, just with our seasonal set up, and this year especially we have been ghosted when we have reached out with some basic set up questions. Vendor Response Thank you for taking the time to share such thoughtful feedback and for being a Campspot customer for more than five years. We truly appreciate your partnership. We’re sorry that your recent support experiences have felt slow or incomplete. We know how critical timely, clear assistance is, especially when your seasonal setup and daily bookings depend on our platform. Feeling uncertain about support is frustrating, and it’s not the experience we want for any campground. We’re glad the software continues to work well for your guests and staff. At the same time, your feedback about response times, follow-up, and overall value is important, and we’re actively working to strengthen our support experience. We’d welcome the chance to better understand your recent requests and ensure your questions are fully addressed. If you’re open to it, please reach out to marketing@campspot.com so we can follow up directly. Replied February 2026 Read More NR Natalie R. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for less than 2 years Review source Reviewed June 2024 CampSpot reviewed 4 I enjoy using CampSpot and it has made management of my Camp more seamless. I can easily view and adjust bookings or add new options/pricing Ratings Breakdown 3 Ease of use 4 Value for money 2 Customer support 4 Functionality Pros: Easy to manage bookings and has great integrations and other features. Glad they have a training database and certification program Cons: It takes a bit of learning and can be difficult to set up on your own without doing quite a bit of digging/learning. Customer service/support can also be lacking at times. Customers sometimes have difficulty understanding how to book by site instead of entering in their whole group at once when searching for dates Reasons for choosing Campspot It made more sense for our users and they didn’t have as many customization options/features Read More GP Gregory P. Verified reviewer Recreational Facilities and Services 2-10 employees Used daily for more than 2 years Review source Reviewed October 2023 Superb Online Reservation System 5 My experience with Campspot has been excellent. Overall, the software is easy to use, and their customer support is second to none. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I made the decision to switch to Campspot after almost 20 years of using another reservation system. Campspot had a number of features that were not available nor integrated into the reservation system I currently used. I had excellent assistance during conversion and the database from my old system was easily brought into Campspot. Cons: I think that the reservation cancellation process is confusing in terms of how to return money to customers. Reasons for choosing Campspot Campspot had everything that I felt was lacking in my current reservation system. It also had the management reports that I felt were necessary to run my business. The online reservation of sites and the ability to cancel these sites by customers was also important. This has decreased my telephone time by at least 50%. Reasons for switching to Campspot It lacked visual online availability status which forced customers to call us regarding sites they wished to reserve. Billing for sites reserved was also done manually in a separate program. Read More BG Brent G. Verified reviewer Hospitality 51-200 employees Used daily for more than 2 years Review source Reviewed October 2023 Critical Campground Management Software that Maximizes profitability. 5 Outstanding! This program has been a HUGE game changer for our business in terms of efficiency and profitability. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: The search feature to locate the needs of the guest along with add-on sales feature. Cons: Technical issues when the program does not allow processing of reservations, especially at high peak check in and phone times. Reasons for choosing Campspot The ease of use and add-on features, plus the lock fee which basically pays for the program. Reasons for switching to Campspot Innovative sales techniques and easy guest interface, plus the innovative features to manage the property. Read More JC Jon C. Verified reviewer Hospitality 2-10 employees Used daily for less than 12 months Review source Reviewed April 2022 Good for small campgrounds, not so great for larger ones 2 The Sales process seemed expedited and we were warned many times that "if we didn't sign soon, we might not be able to get implemented for awhile". Now I think that's because some of the items we found during (and after) implementation would have perhaps caused us to make a different decision. Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 1 Functionality Pros: I like the online booking guest user experience and being able to add photos and descriptions to our various site types. I also like the ability for guests to book add ons to their reservation, and I like the Site Optimization and Dynamic Pricing on the Administrative/back end. Cons: We cannot add more than one guest to a reservation without using user-defined fields within the Reservation. This doesn't create a Customer Profile for them which causes us several problems. We can't add a membership to their account because they don't have one. They can't charge to a site because they weren't the primary person who made the reservation, don't have a Customer Profile, and don't have a Credit Card on file. We aren't a family campground and many of our reservations are friends who need their own accounts. We can't add a Customer Profile manually. Because we cannot enter additional guest information into the Reservation, it was suggested that we use one of the user-defined fields to capture this. For online bookings, this is done during the check-in process, which only goes out 24 hours before arrival. We have over 100 sites.. Which means we have to review ALL of them 24 hours before they arrive. Holiday weekends we're sold out, and it's a lot of work to do to prepare. Although still a pain, if we could capture this at the time of booking instead of at the time of check it, at least we would have it a little earlier. So, my ask here is that user-defined questions be allowed to be asked at the time of booking and not just check-in. Reasons for switching to Campspot We had heard good things about the software and wanted to take advantage of the dynamic pricing options. Read More VR Verified Reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed July 2025 Doesn't live up to the hype, too many glitches. 1 Not good. I don't recommend them at all. Far too many glitches, pass the buck onto you customer service. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: When it works, it's fine. Not outstanding, but fine. It'll get the job done for now but don't expect anything outstanding. Cons: It has too many glitches that pop up every couple of months. If you contact support, they'll give you answers that you've already provided, stating that you've already done what they suggested in emails before their lame solution, answering emails, plus sending them four videos. They do not understand English very well. I've become increasingly frustrated with their low reading comprehension. I wouldn't recommend them. I'm switching to a more reliable software that has been around for far longer and has a better rating. The rating here is not trustworthy, given my experience dealing with them over the past two years. Their idea is "It's cool!", not what will work best for those who use it daily for their work. Vendor Response Thank you for taking the time to share your honest feedback. We’re sorry to hear about the frustrations you've experienced and the negative impact they've had on your business. It’s clear from your review that we’ve fallen short in several key areas. That’s not the experience we aim to deliver, and we regret that you felt unheard and unsupported throughout the process. We deeply value the input of users like you, especially when it highlights where we need to improve. Your comments about communication, issue resolution, and the frequency of technical glitches are being shared directly with our product and support teams to help us address these gaps with urgency and care. If you're open to it, we’d appreciate the opportunity to connect one last time—just to ensure we’ve captured all the context and can use your experience to make meaningful improvements for others. - Gabby Quarantiello, VP Partner Success support@campspot.com Replied July 2025 Read More ME Mar E. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed August 2025 Great customer service! 5 I appreciate the great people that are always there willing to help! It makes it all worth while! Customer is top notch in my opinion. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like the way the system is easy to learn and operate. It’s also easy for people booking online. They do seem to be working on new features all the time. The customer service has been amazing! They have been so helpful every time I can’t figure something out in my own! Cons: I do wish they would add a feature list where you see all the options to enter number of adults, children and pets, all visible in a row. It would save a lot of asking later and people then being upset because there is a fee for pets. Also a drag and drop feature on the grid would be super helpful. Read More SS Sally S. Verified reviewer Hospitality Self-Employed Used monthly for less than 6 months Review source Reviewed January 2026 Poor customer service and websites 1 Poor. The above description pretty much sums up my dealing/non-dealing with Campspot. That was after calling the Wautauga Dam campground directly. Of course, no one answered there and their voicemail was full. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Pretty pictures with views of the water, pavement, trees, picnic tables, water faucet, campers, and motorhomes. Cons: 2 different Campspot maps showing different availability. When I called I was transferred to a live person, only to get another recording. Read More Showing 1 - 10 of 89 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/campspot-profile/reviews/) ## Campspot Popular Comparisons [RoverPass vs Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/roverpass/)[Firefly Reservations vs Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/firefly-reservations/)[Cloudbeds vs Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/cloudbeds/)[WebRezPro vs Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/webrezpro/)[Park With Us vs Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/park/)[ResNexus vs Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/resnexus/)[Newbook vs Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/newbook/)[GEIVILTUR vs Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/geiviltur/)[RezExpert vs Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/rezexpert/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/campspot-profile/alternatives/) ## Other Top Recommended Campground Management Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **21** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **11** times [Megasys](https://www.softwareadvice.com/crm/megasys-profile/) **0.0** (0) Recently recommended **11** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.4** (478) Recently recommended **8** times Stuck Between Options? 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