Elina vs RoomKeyPMS

RATING:

4.5

(57)

Elina has 57 reviews and a rating of 4.46 / 5 stars vs RoomKeyPMS which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (57)
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Ease-of-Use
4 / 5
RoomKeyPMS
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
October 3, 2023
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Pros/Cons
  • Pros

  • They offer a lot of features and if you consider how many they are and how costly they can be if you purchase them separately one by one, the price is not even bad.
  • This suite aims to offer you a comprehensive package, an all in one solution for your hotel needs.
  • Cons

  • Double bookings were a frequent feature, pricing was difficult to change, inputting bookings manually took 8 steps lost a lot of business as staff entirely diverted to problem solving.
  • When they have issues with partners they integrate with, they always blame it on the other side, even when the fault is clearly on their side.
Read all user reviews
  • Pros

  • The amount and different types of reports you can generate can give you a better idea of how efficient your hotel runs.
  • For the most part easy to use. There were several reports I liked a lot.
  • Cons

  • I cannot block out the unit for my own use. I get a software database error.
  • The user interface is terrible. It looks so outdated and customer service is terrible.
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Pricing Range
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$
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Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

FrontRunners

2024

Advisor Recommendations

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11 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos