Guesty For Hosts

RATING:

4.7

(532)

About Guesty For Hosts

Guesty is an end-to-end property management software for short-term property managers managing 4+ listings and hosts with 1-3 listings looking to save time, increase revenue and grow their businesses. The software allows users to manage listings across multiple channels, such as Airbnb, Booking.com, Vrbo and TripAdvisor Rentals, from a single platform. Guesty’s dashboard includes features that allow property managers to automate their routine operations, consolidate their communication, generate detailed reports, analyze their business performance, process payments and more.

Guesty For Hosts Pricing

Guesty For Hosts does not have a free version but does offer a 14-day free trial - no credit card, setup fee or commitment required. Users can choose from a monthly or annual payment plan that varies depending on how many listings they have.

Starting price: 

$16.00 per month

Free trial: 

Available

Free version: 

Not Available

Channel Manager
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Guesty For Hosts Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Guesty For Hosts

1 - 5 of 274 Reviews

Matthew

Real Estate, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2024

Guesty For Hosts Review: Perfect messaging for automation

User Profile

Uy

Verified reviewer

Hospitality, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Best in Class everything for a reasonable price

YourPorter saves so much time and it just works.

PROS

Automated Messaging is killer. Truly flexible in so many ways. For the price this is the only app where you can sms guests and your team.

CONS

Improved website templates and booking widget would seal the deal

Reasons for switching to Guesty For Hosts

Lodgify advertised everything but lacked the depth of Lodgify. For example, with YourPorter, you can schedule automated messages any day, any time. With Lodgify, you're set to their schedule. YourPorter also exports full details to iCal so I can integrate with Zapier and my Rental Lock Automator. Lodgify's iCal export has so little data, it's basically useless.

Rachel

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2023

Great for Certain Functions

It's good, not great! Not bad enough to switch.

PROS

Ease of calendar and monthly invoices, I like that it integrates with Turno and door locks. Auto messaging Works great with AirBnb amd Booking.

CONS

Functionality and Messaging on VRBO is horrible. It messed up my listings 3x and said I had way more beds (like 16 or 18 per property, when it only has 3-4, and said it only had 1 bathroom instead of 2-3). Customer service is a joke. Sometimes takes days to get a response. No live chat or calling features. Most of the time the first and usually second reply don't even answer/understand my question and then its a back and forth. It took so long to set up, as does any channel manager, so I'm dealing with it instead of swtiching.

Reasons for switching to Guesty For Hosts

No VRBO messaging feature, auto messages were difficult and glitchy.

Cliff

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed August 2022

Mobile. Universal. Failing.

I have been a ProHost on Guesty for Hosts (formerly known as YourPorter) for many years now and only after testing/comparing nearly every short term rental software on the market in excruciating depth. At that time back in 2019, this was truly the premier option for managing a handful of short term rental properties quickly, efficiently, and from any device. The Porter team felt small, but development was rapid and support responsive. Most/all of that changed with the acquisition and rebranding into Guesty for Hosts. Customer support responses are canned, generic, and generally careless. Significant bugs, including major ones that mess up pricing when used with industry standard smart pricing tools, break availability windows when toggling between options, and mandate force-quitting the iOS mobile app on every relaunch are persistent and unresolved months after being reported. While I still love the idea of mobile-first channel manager with the features and flexibility that Guesty for Hosts offers, the growing list of major bugs that cause me hours of troubleshooting and self-solving are growing old and I am beginning to start looking/testing other channel management tools that work more consistently and reliably, without costing an arm and a leg.

PROS

Automated messaging includes several features beyond the industry standard dynamic tags from customer reservations like if/then messaging criteria that can be used to create advanced guest upsells based on whether or not there are guests checking in before/after others, whether a guest has completed the integrated check-in form, and how many other reservation variables such as min/max guests, min/max stays, and days to check-in. Additionally, the mobile-first UX of the product makes managing on smartphone (almost) as easy as managing on desktop, with most/all features available on the go, even if things like messaging templates are largely unusable given tiny text entry fields and dated web-frame based UI. Lastly, integrated direct booking capability provides additional revenue opportunities for hosts with chops to register their own domain name and promote their own booking capabilities to avoid the 20-30% platform tax.

CONS

Ever since the Guesty acquisition customer support has gone off the rails: support inquiries are generally responses with canned/generic responses, new features are nonexistent, and longstanding bugs in the software (like the one that can't unblock availability in your calendar if/when you change the availability window) will cost hosts who use the product real dollars. Additionally, the dated mobile interface, while undoubtedly innovative back in its day used a dated, cross-platform technology that's largely just embedding sliding webpage frames inside of a local mobile app. This has led to the need for me to force-quit the iOS map nearly *every single time it's launched* in order to even view/access the calendar on an iPhone.

Reason for choosing Guesty For Hosts

Originally: mobile-first design that allowed 100% management from mobile interface.

Reasons for switching to Guesty For Hosts

Greater features and mobile flexibility.

Laurin

Architecture & Planning, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Easy to Use, Helpful for Multi-Channel Managemen

Great, easy to use, easy to set up and reliable.

PROS

I love the calendar integration and automated messaging, it just makes the management seamless.

CONS

Price Optimizer hasn't been working for me, the prices are too high compared to other local rentals and thus my place hasn't been booking.

Vendor Response

Thank you Lauren, for your stellar 5-star review. Your support means a lot to us and helps others discover the benefits of Guesty for Hosts. - The Gueaty Team

Replied March 2024