# Innkey PMS Software Reviews, Demo & Pricing - 2026

> Review of Innkey PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hotel-management/innkey-pms-profile

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Innkey PMS

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Overview

[Reviews](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/alternatives/)

# Innkey PMS 2026: Benefits, Features & Pricing

Wondering if Innkey PMS is right for your organization?

Our Bed and Breakfast Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Innkey PMS

4.8

[(44)](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/reviews/)

Pricing

Starting at $3.00 per month

### About Innkey PMS

InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple properties with a single login and data can be consolidated by region, concept or brand.

Key features include reservation, management of material, laundry, housekeeping and point of sale (POS). The reservation feature helps in displaying bookings with guest names, which are color-coded to denote a confirmed booking, bookings on hold, wait-listed reservations and new requests. The information regarding room bookings such as the number of rooms occupied, average room rates and group reservations are also visible from the booking screen.

The housekeeping module helps users to get information about laundry and other service requests. Financial operations are handled with an accounts receivable feature that updates new transactions from the front desk, restaurant or retail POS locations.

Support is available via live chat.

Wondering if Innkey PMS is right for your organization?

Our Bed and Breakfast Software selection experts can help you in 15 minutes or less.

## Innkey PMS User Interface

## Popular Innkey PMS Alternatives

Main Product

Innkey PMS

4.8

[(44)](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.70Value for money
-   4.50Customer support
-   4.82Functionality

Pricing

Starting at $3.00 per month

Get Price

Alternative Product

[Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)

4.8

[(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.56Value for money
-   4.72Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/)

4.3

[(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/)

Ratings Breakdown

-   4.25Ease of use
-   4.07Value for money
-   4.05Customer support
-   4.14Functionality

Pricing

Available upon request

Get Price

Alternative Product

[eZee Absolute](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/)

4.6

[(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.61Value for money
-   4.72Customer support
-   4.57Functionality

Pricing

Starting at $23.86 per month

Get Price

Alternative Product

[Hotelogix](https://www.softwareadvice.com/hotel-management/hotelogix-profile/)

4.4

[(251)](https://www.softwareadvice.com/hotel-management/hotelogix-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.39Value for money
-   4.50Customer support
-   4.27Functionality

Pricing

Starting at $3.99 per month

Get Price

Alternative Product

[Stayflexi](https://www.softwareadvice.com/hotel-management/stayflexi-profile/)

4.7

[(163)](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.65Value for money
-   4.78Customer support
-   4.50Functionality

Pricing

Starting at $40.00 per month

Get Price

## Innkey PMS Pricing and Plans

Starting price: $3.00 per month

Free Trial

Free Version

Basic

$3.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Innkey PMS Features

-   Features of Innkey PMS
    
    Accounting
    
    Activity Dashboard
    
    API
    
    Availability Management
    
    Billing & Invoicing
    
    Billing Rate Management
    
    Booking Management
    
    Built-in Accounting
    
    Calendar Management
    
    Catering Management
    
    Channel Management
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer History
    
    Discount Management
    
    Drag & Drop
    
    Email Management
    
    Employee Management
    
    Extended Stay
    
    For Vacation Rentals
    
    Front Desk Management
    
    GDS/OTA Integration
    
    Guest Experience Management
    
    Housekeeping Management
    
    Inventory Management
    
    Loyalty Program
    
    Maintenance Management
    
    Mobile Access
    
    Multi-Channel Management
    
    Multi-Currency
    
    Multi-Language
    
    Multi-Property
    
    Online Booking
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Promotions Management
    
    Rate Management
    
    Reporting & Statistics
    
    Reservations Management
    
    Revenue Management
    
    Reviews Management
    
    Single Property
    
    SMS Messaging
    
    Spa/Activity Management
    
    Third-Party Integrations
    
    User Management
    

## Innkey PMS Integrations

Microsoft Excel

Integration rated undefined from -1 review

Worldpay for Enterprise

Integration rated undefined from -1 review

QuickBooks Online Advanced

Integration rated undefined from -1 review

SiteMinder

Integration rated undefined from -1 review

Gmail

Integration rated undefined from -1 review

WhatsApp

Integration rated undefined from -1 review

See all 7 integrations

## Innkey PMS User Reviews

Overall Rating

4.8

Ratings Breakdown

5

91%

4

7%

3

0%

2

0%

1

2%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.5

Functionality

4.8

TD

Thilan D.

Hospitality

11-50 employees

Used other for less than 12 months

Review source

Reviewed April 2017

InnkeyPMS solved our problems

5

Integrated solution, I found this is the only PMS who supports all the verticals, B&B and Full Service hotel. we have implemented this system at our hotel, having 55 rooms, restaurant and coffee shop. InnkeyPMS provides seamless interface among various department like Front Desk, F&B, Central Store and Housekeeping. Even it provides integrated financial accounting. They do support third party interface like quick book. InnkeyPMS provides all major channel manages like Siteminder, Rate Tiger, Staah, Axis Rooms etc. for 2 way OTA interface.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

1\. Integrated solution features all the operational departments like, reservation, front desk, F&B, central store, housekeeping and finance 2. Seamless two way interface with OTAs/GDS, Innkeypms supports all major channel managers like Siteminder, Ratetiger, Staah, Axis Rooms etc. 3. Online booking support from hotel website with integrated payment gateways, without any commission and transaction fees. 4. Integrated Revenue Management tools, allows hotelier to see live rates of your competitors, which helps to decide at which rate you should sale your next room on OTAs

Cons:

It is 100% on CLOUD, so if you do not have internet connection, you can not operate software, although they generate proforma invoices for all guests staying in rooms at night ans email to hotel email address, so in case of internet is down in the morning you have status of every rooms upto previous night.

Read More

MT

Madhur T.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Good software i am managing my 2 hotel

5

You will not find software offering the same features, easy to use capability, stability, and reliability even for a much higher price. I have no doubt that you will be convinced about it after looking at their features list and interactive demo.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

We have been using InnkeyPMS since last 4 years now and we can say that it entrenches to almost all of our complex packages. From rates and discounts to cancellation policies and extra services, we say it and InnkeyPMS has the package ready. This has allowed us to market our hotel better and at the same time remove much of the operational overheads involved in a tourist hotel like ours.

Read More

sm

shohil m.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Over all good functionality

4

Ease of use, no risk of double-bookings. We love the new Innkey Alert , Laundry menu, order taking app tooo!

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

We are a long time Innkey customer and it has been a central part of our business for many years. Inney helps us manage our room inventory across a number of OTAs without the risk of double-bookings, and the Innkey Booking Engine lets us take direct bookings from our own website.

Cons:

Some time slow there is possibility that their server is slow

Read More

MS

Mr. S.

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

satisfied

5

We were using some local software earlier, but after we move to InnkeyPMS, we are absolutely happy, I strongly recommend you.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

One of the most important challenge we faced before was of not being able to keep track of all the customers that had visited us and thus weren’t able to entice them to visit us again. But with InnkeyPMS we overcame this and more. A full fledged CRM was just what we needed. Now we able to track our customers across our different hotels and market them with customized offers right from here. This has been a major boost for us in terms of our revenue and we can’t thank guys over at InnkeyPMS enough for that.

Cons:

Sometimes it becomes slow especially in raining season, I think it is internet problem.

Read More

HK

Harish K.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

The software is straightforward, comprehensive, and simple to learn

5

Rates can be swiftly altered as needed, allowing flexibility between platforms with a simple 'click'. As a multi-property operation, the ease with which we can switch between properties in seconds allows much more efficient daily operations---from our ownership and accounting departments to reception staff.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Support team! Flexibility and Customization or Property configuration Rate Wizard Report Wizard Simplicity of use Comprehensive Reports Multi-property seamless-ness and frequently updated

Cons:

If you don't have internet connection you can not operate the software as it is cloud based software so you must haave internet connection

Read More

SB

Sudhir B.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Banquet module is amazing

5

Innkey is a very easy system to use. When I started, I was stress about learning everything because I was at the box-office and I have a lot of system to work with. But Innkey was not complicated

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

It is easy to use and everything is clear. I can do a reservation in less than 7 minutes if a client call me and already know exactly what he wants! That makes reservation so much better! Before I didn’t want to do package because I thought it was complicated, but not at all, now I love working with Innkey!

Cons:

support delay mostly on weekend but over all they manage it.

Read More

MS

Mr. Parminder S.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

innkeypms is a great product.

5

Keep it up, innkeypms team, thank you very much for application which very use full for our hotel operation

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

it is very easy to use, the best part of innkeypms user interface is all related information are right there, moment you think about some additional information it is always available. I must appreciate the hard work they puts in to design every screen.

Cons:

Some time slow as it is cloud based so you need the internet connection if your internet connection is slow you can not use software properly, you can use but it is very slow due to internet connection

Read More

CM

Chaudhry M.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

IF YOU ARE REALLY LOOKING FOR GOOD SYSTEM FOR YOUR PROPERTY THIS IS THE ONE. ALL IN ONE SYSTEM. KEEP IT UP.

5

Easy and user friendly. No words could express how much I love the system

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

First I was not sure if this is what I was looking for but honestly after joining hands with InnkeyPMS all my problems have been solved. - Good Facility - Great Customer Support - They always listen to your needs - Live customer support platform ( ooh i am in love with it) - They are so friendly and Great people to work with

Cons:

Nothing....

Read More

DT

David T.

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

It is the only hotel software which support entire operation across all departments.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I am using Innkeypms since last 5 years, it is single solution for entire hotel operation right from reservation, front desk, point of sale, stores and inventory, housekeeping, maintainable and even integrated financial accounting. Very few software has all the modules on cloud, it is very important for a hotelier to have single software across departments which can talk to each other. Most important is support is excellent, relative and more importantly it is very effective. They also support OTA interface as well as online booking from hotel website.

Cons:

support get delayed

Read More

AD

Anil D.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Easy to use, good, positive

5

Go for innkeyPMS

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

A proper process with checks and balances is required to ensure smooth running of a large hotel as ours. InnkeyPMS with its detailed logs of all the important functions allow us to monitor and improve our operations. This along with user rights for almost all levels ensures that the right information is accessible to the right person and helps us avoid confusion and communication gaps.

Cons:

We are in army area, so it is a big issue when internet is down, innkeypms does not work.

Read More

Showing 1 - 10 of 44 Reviews

[See All Reviews](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/reviews/)

## Innkey PMS Popular Comparisons

[eZee Absolute vs Innkey PMS](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/vs/innkey-pms/)

[Compare All Alternatives](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/alternatives/)

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