--- title: "Innkey PMS Software Reviews, Demo & Pricing - 2026" description: "Review of Innkey PMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/innkey-pms-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Resort Management Software](https://www.softwareadvice.com/hotel-management/resort-comparison/) / Innkey PMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/alternatives/) # Innkey PMS Review From $3/month 1 plan Wondering if Innkey PMS is right for your organization? Our Resort Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Innkey PMS 4.8 [(44)](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/reviews/) Pricing Starting at $3.00 per feature per month ### About Innkey PMS InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple properties with a single login and data can be consolidated by region, concept or brand. Key features include reservation, management of material, laundry, housekeeping and point of sale (POS). The reservation feature helps in displaying bookings with guest names, which are color-coded to denote a confirmed booking, bookings on hold, wait-listed reservations and new requests. The information regarding room bookings such as the number of rooms occupied, average room rates and group reservations are also visible from the booking screen. The housekeeping module helps users to get information about laundry and other service requests. Financial operations are handled with an accounts receivable feature that updates new transactions from the front desk, restaurant or retail POS locations. Support is available via live chat. Wondering if Innkey PMS is right for your organization? Our Resort Management Software selection experts can help you in 15 minutes or less. ## Innkey PMS User Interface ## Popular Innkey PMS Alternatives Main Product Innkey PMS 4.8 [(44)](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.70Value for money - 4.50Customer support - 4.82Functionality Pricing Starting at $3.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1622)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(346)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.05Value for money - 4.03Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/) 4.6 [(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.61Value for money - 4.72Customer support - 4.57Functionality Pricing Starting at $23.86 per month Get Price Alternative Product [Stayflexi](https://www.softwareadvice.com/hotel-management/stayflexi-profile/) 4.7 [(163)](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.65Value for money - 4.78Customer support - 4.50Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/) 4.1 [(236)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.89Value for money - 3.98Customer support - 3.79Functionality Pricing Starting at $29.00 per month Get Price ## Innkey PMS Pricing and Plans Starting price: $3.00 per month Free Trial Free Version Basic $3.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Innkey PMS Features - Features of Innkey PMS Accounting Activity Dashboard Alerts/Notifications API Availability Management Billing & Invoicing Billing Rate Management Booking Management Built-in Accounting Calendar Management Catering Management Channel Management Credit Card Processing CRM Customer Database Customer History Discount Management Drag & Drop Electronic Payments Email Management Employee Management Extended Stay For Vacation Rentals Front Desk Management GDS/OTA Integration Guest Experience Management Housekeeping Management Inventory Management Invoice Management Loyalty Program Maintenance Management Mobile Access Multi-Channel Distribution Multi-Channel Management Multi-Currency Multi-Language Multi-Property Online Booking Point of Sale (POS) Price/Margin Management Promotions Management Property Management Rate Management Real-Time Data Reminders Reporting & Statistics Reservations Management Revenue Management Reviews Management Room Booking Room Inventory Search/Filter Single Property SMS Messaging Spa/Activity Management Third-Party Integrations User Management ## Innkey PMS Integrations Microsoft Excel Integration rated undefined from -1 review Worldpay for Enterprise Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review SiteMinder Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review See all 7 integrations ## Innkey PMS User Reviews ## Innkey PMS customer ratings - Overall rating: 4.8/5 - Total reviews: 44 ### Rating distribution - 5 stars: 40 reviews (91%) - 4 stars: 3 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.5/5 - Functionality: 4.8/5 --- ### InnkeyPMS solved our problems - Overall rating: 5/5 - Reviewer: Thilan D. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered Integrated solution, I found this is the only PMS who supports all the verticals, B&B and Full Service hotel. we have implemented this system at our hotel, having 55 rooms, restaurant and coffee shop. InnkeyPMS provides seamless interface among various department like Front Desk, F&B, Central Store and Housekeeping. Even it provides integrated financial accounting. They do support third party interface like quick book. InnkeyPMS provides all major channel manages like Siteminder, Rate Tiger, Staah, Axis Rooms etc. for 2 way OTA interface. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1. Integrated solution features all the operational departments like, reservation, front desk, F&B, central store, housekeeping and finance 2. Seamless two way interface with OTAs/GDS, Innkeypms supports all major channel managers like Siteminder, Ratetiger, Staah, Axis Rooms etc. 3. Online booking support from hotel website with integrated payment gateways, without any commission and transaction fees. 4. Integrated Revenue Management tools, allows hotelier to see live rates of your competitors, which helps to decide at which rate you should sale your next room on OTAs #### Cons It is 100% on CLOUD, so if you do not have internet connection, you can not operate software, although they generate proforma invoices for all guests staying in rooms at night ans email to hotel email address, so in case of internet is down in the morning you have status of every rooms upto previous night. --- ### Good software i am managing my 2 hotel - Overall rating: 5/5 - Reviewer: Madhur T. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered You will not find software offering the same features, easy to use capability, stability, and reliability even for a much higher price. I have no doubt that you will be convinced about it after looking at their features list and interactive demo. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We have been using InnkeyPMS since last 4 years now and we can say that it entrenches to almost all of our complex packages. From rates and discounts to cancellation policies and extra services, we say it and InnkeyPMS has the package ready. This has allowed us to market our hotel better and at the same time remove much of the operational overheads involved in a tourist hotel like ours. --- ### Over all good functionality - Overall rating: 4/5 - Reviewer: shohil m. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered Ease of use, no risk of double-bookings. We love the new Innkey Alert , Laundry menu, order taking app tooo! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros We are a long time Innkey customer and it has been a central part of our business for many years. Inney helps us manage our room inventory across a number of OTAs without the risk of double-bookings, and the Innkey Booking Engine lets us take direct bookings from our own website. #### Cons Some time slow there is possibility that their server is slow --- ### satisfied - Overall rating: 5/5 - Reviewer: Mr. S. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered We were using some local software earlier, but after we move to InnkeyPMS, we are absolutely happy, I strongly recommend you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the most important challenge we faced before was of not being able to keep track of all the customers that had visited us and thus weren’t able to entice them to visit us again. But with InnkeyPMS we overcame this and more. A full fledged CRM was just what we needed. Now we able to track our customers across our different hotels and market them with customized offers right from here. This has been a major boost for us in terms of our revenue and we can’t thank guys over at InnkeyPMS enough for that. #### Cons Sometimes it becomes slow especially in raining season, I think it is internet problem. --- ### The software is straightforward, comprehensive, and simple to learn - Overall rating: 5/5 - Reviewer: Harish K. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered Rates can be swiftly altered as needed, allowing flexibility between platforms with a simple 'click'. As a multi-property operation, the ease with which we can switch between properties in seconds allows much more efficient daily operations---from our ownership and accounting departments to reception staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support team! Flexibility and Customization or Property configuration Rate Wizard Report Wizard Simplicity of use Comprehensive Reports Multi-property seamless-ness and frequently updated #### Cons If you don't have internet connection you can not operate the software as it is cloud based software so you must haave internet connection --- ### Banquet module is amazing - Overall rating: 5/5 - Reviewer: Sudhir B. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Innkey is a very easy system to use. When I started, I was stress about learning everything because I was at the box-office and I have a lot of system to work with. But Innkey was not complicated #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is easy to use and everything is clear. I can do a reservation in less than 7 minutes if a client call me and already know exactly what he wants! That makes reservation so much better! Before I didn’t want to do package because I thought it was complicated, but not at all, now I love working with Innkey! #### Cons support delay mostly on weekend but over all they manage it. --- ### innkeypms is a great product. - Overall rating: 5/5 - Reviewer: Mr. Parminder S. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered Keep it up, innkeypms team, thank you very much for application which very use full for our hotel operation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is very easy to use, the best part of innkeypms user interface is all related information are right there, moment you think about some additional information it is always available. I must appreciate the hard work they puts in to design every screen. #### Cons Some time slow as it is cloud based so you need the internet connection if your internet connection is slow you can not use software properly, you can use but it is very slow due to internet connection --- ### IF YOU ARE REALLY LOOKING FOR GOOD SYSTEM FOR YOUR PROPERTY THIS IS THE ONE. ALL IN ONE SYSTEM. KEEP IT UP. - Overall rating: 5/5 - Reviewer: Chaudhry M. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered Easy and user friendly. No words could express how much I love the system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros First I was not sure if this is what I was looking for but honestly after joining hands with InnkeyPMS all my problems have been solved. - Good Facility - Great Customer Support - They always listen to your needs - Live customer support platform ( ooh i am in love with it) - They are so friendly and Great people to work with #### Cons Nothing.... --- ### It is the only hotel software which support entire operation across all departments. - Overall rating: 5/5 - Reviewer: David T. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am using Innkeypms since last 5 years, it is single solution for entire hotel operation right from reservation, front desk, point of sale, stores and inventory, housekeeping, maintainable and even integrated financial accounting. Very few software has all the modules on cloud, it is very important for a hotelier to have single software across departments which can talk to each other. Most important is support is excellent, relative and more importantly it is very effective. They also support OTA interface as well as online booking from hotel website. #### Cons support get delayed --- ### Easy to use, good, positive - Overall rating: 5/5 - Reviewer: Anil D. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Go for innkeyPMS #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A proper process with checks and balances is required to ensure smooth running of a large hotel as ours. InnkeyPMS with its detailed logs of all the important functions allow us to monitor and improve our operations. This along with user rights for almost all levels ensures that the right information is accessible to the right person and helps us avoid confusion and communication gaps. #### Cons We are in army area, so it is a big issue when internet is down, innkeypms does not work. --- Showing 1 - 10 of 44 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/reviews/) ## Innkey PMS Popular Comparisons [Yanolja Cloud Solution Property Management System (PMS) vs Innkey PMS](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/vs/innkey-pms/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/innkey-pms-profile/alternatives/) ## Other Top Recommended Resort Management Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **20** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **14** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (346) Recently recommended **12** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **12** times Stuck Between Options? 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