About Mews Commander

Mews Commander is a cloud-based property management solution designed for hotels of all types and sizes. It offers check-in, online payments, channel management, housekeeping and reporting functionalities within a suite.

Mews Commander features reservation management, which allows users to make reservations with the help of a real-time availability calendar. Hotel staff can also apply booking offers such as company and discount vouchers. The product also features front-office management, allowing users to create bills and invoices and manage room check-ins and check-outs.

The product also features channel management, which allows users to integrate with various booking websites and manage reservations. Mews Commander offers customizable reporting and ...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of Mews Commander

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(28)

28

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

October 2018

Catarina from HolidayOnJ

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Finally a user friendly PMS that works

Mews is an amazing software, that has a simple solution for many complex data processes and makes the team and the guests spend less time with burocracy.

Pros

I love the easy use of the software, the constant improvement and the help service on the minute makes it for me the best PMS ever developed.

Cons

The room plan but I am getting used to it.

November 2016

Helena from Emblem Hotel

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Perfection at its bets

We started using the system 3 years ago and I could not be happier. It gives me a lot more freedom to run my hotel from where ever I am. All reports that I need are at my finger tips and accessible with my mobile should I need to do so. Its easy to use, has number of great functions and everything is just logical. With more and more interfaces being build it gets even better. Their customer service is always there to help and assist and the FAQ are just the best as it is done in the way of short videos and not just texts. Costs of the system are much lower than any other, as you do not pay any large installation costs or fixed monthly fees. You only pay as much as you use the system and how much the system help you - which is a fair way of pricing.

Pros

As a general Manager, I like that its easily accessible and I can use it to its full effect from my phone. Its easy to use so training my staff does not take too long as its very intuitive. With interfaces with my channel, review, rate manager etc it just means that I do not miss out on any reservations, do not sell at wrong rate or get as many reviews as possible.

Cons

I like everything so its impossible for me to answer this.

June 2016

Vicky from Sysco SA

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2016

Customer experience through technological advance!!!!

Pros: 1)Save money using online tools (online check -in/out, online payments etc 2)sell more using integrations with channel managers and revenue managers 3)Guest satisfaction with Navigator application as a mobile concierge 4)Great support 24/7 Cons: The only thing i can say is that a cloud web based system is a new world in which we have to adjust.

September 2016

U from K's House

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Great PMS made of the guys's passion, which is growing everyday basis, with great & humanly support!

First of all it's pity that we can't to talk face to face to you interested in Mews;) If you ask us "experience", the first thing which comes to our mind is "people", we mean the Mews staff. Their passion for this industry, confidence in their product, patience for customers questions are the first experience we had with them. Yes the system is GREAT, or we should put -EST (if there ever is anything better, we'd love to see). But what made us finally decide to use Mews is those guys;)

Pros

The most? It's so hard to tell since all the features are so good. You can feel the philosophy, and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and so convenient as we use further. Well, what we like the most about this system is that we can feel the presence of Mews staff behind the system;)

Cons

Well, we thought for a while, but there is nothing we don't like about Mews. The thing is whenever we have some sort of requests or want some features to be changed into certain ways, these guys are very open to customers' opinions. So these things don't come up to our mind as "cons".

September 2017

Marius from Book4days

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Best PMS ever! Happy to have joined the Revolution!

We got faster check-in time, it reduced the overall work in the reception.

Pros

The design and the funcionality. It's easy to use, everything it's where it should be. It can be integrated with various softwares. The reports Mews generates are amazing and the Rate Management is every revenue manager's dream.

Cons

Lets say that some implamentations take a long time to be developed. Sometimes the system is lagging, but on verry few ocasions. I´m a verry happy client in general.