RoomKeyPMS vs RoverPass

RATING:

4.3

(84)

RoomKeyPMS has 84 reviews and a rating of 4.35 / 5 stars vs RoverPass which has 46 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (84)
4.5 (46)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 3, 2024
February 29, 2024
Pros/Cons
  • Pros

  • Positive note about this product is that it is very easy to use and it very user friendly-- I love the menu because its simple.
  • The amount and different types of reports you can generate can give you a better idea of how efficient your hotel runs.
  • Cons

  • I cannot block out the unit for my own use. I get a software database error.
  • The user interface is terrible. It looks so outdated and customer service is terrible.
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  • Pros

  • I am a very busy person and am continually short on time. This integrates with my business very well.
  • I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
  • Cons

  • There are some things missing to make diverse reservations recognizable.
  • It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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7 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos