WINCLOUD
About WINCLOUD
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Most Helpful Reviews for WINCLOUD
1 - 5 of 19 Reviews
Sunish
Verified reviewer
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A Great value for money
Its a great system for our smaller hotels which get a good PMS at affordable prices with a full Channel Manager connectivity without added expenses
PROSIts a very good PMS which is affordable, has connectivity with major Channel Managers to send bookings straight into PMS
CONSThey could polish some of the functions in Group Reservations to make it easier for users
Vendor Response
Dear Mr. Sunish, Thank you for your review. We are always grateful to get feedback from our customers. At WinCloud, we do our best to keep our product affordable and constantly seek ways to improve the modules for maximum functionality. We will do our best to make the functions easier to use.
Replied May 2023
sagung putri
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Nothing overall good
easy user and easy support for customers
CONSnothing problem at all, so easy user managed
Reason for choosing WINCLOUD
Because not very expensive, easy user managed, customers support very help us.
Aquella
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Wincloud experience
The Wincloud PMS service is user friendly.
CONSAbsence of pro forma invoice for group reservations.
Rijas
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Quick support and easy implimentation
Quick support and response team, use anywhere, processing speed,
Reason for choosing WINCLOUD
Experienced team and we use their winhms on promise apps more than 10 years
Nithin
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Excellent property management software that is both feature-rich and cost-effective.
Wincloud PMS is an excellent property management software that is both feature-rich and cost-effective. We are always looking for ways to optimize our operations and reduce costs, and Wincloud PMS has been an excellent solution for us.One of the best things about Wincloud PMS is its affordable pricing. The software offers a variety of pricing plans to fit the needs and budget of any property management company, making it accessible to both small and large operations.Despite its affordable price point, Wincloud PMS doesn't skimp on features. The software offers a wide range of functionalities, including reservations management, housekeeping, maintenance tracking, reporting, and more. We have found that the software meets all of our property management needs and more.Moreover, Wincloud PMS is incredibly easy to use and user-friendly. It doesn't require any technical expertise to operate, and we were able to get up and running quickly.Overall, we highly recommend Wincloud PMS to any property manager looking for an affordable and feature-rich property management software. It has been a cost-effective solution that has greatly improved our operations and bottom line.
CONSCustomer support should improve and should hire more technical personals to enhance the customer experience.
Reason for choosing WINCLOUD
Wincloud PMS is an excellent property management software that is both feature-rich and cost-effective. we are always looking for ways to optimize our operations and reduce costs, and Wincloud PMS has been an excellent solution for us.
Vendor Response
Thank you for taking the time to provide comprehensive feedback on WinCloud. We are happy to hear that you find the features in our product useful and affordable. Customers are very important to us, and we are sorry that our customer support did not meet your expectations. Please write to us at support@wincloudpms.com or call us the next time you need assistance, and we promise to provide you with prompt and satisfactory support.
Replied May 2023