7shifts

RATING:

4.71

(1104)

About 7shifts

Have more time to focus on your customers by freeing up manager’s precious time with 7shifts. Powerful, customizable restaurant scheduling software allows restaurants of all sizes to simplify their team management. Start for free today! Here’s how your restaurant can benefit from 7shifts: - Cut time spent scheduling by 80% and get, an average of 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder. - Reduce calls and texts by 70% with built-in communication tools like chat and Announcements. Integrate your scheduling to your POS and payroll systems to unlock efficiencies that can save 3% on labour costs with our Optimal Labour tool. - Lower employee turnover by 13% with engagement statistics for each location, plus a leaderboard to high...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

7shifts Pricing

14-day free trial, no credit card required. Comp: free for up to 30 employees and 1 location; Entrée: from $29.99/month/location (billed annually) or $34.99/month/location (billed monthly) - for up to 30 employees; The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees; Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains; 7shifts also offers volume discounts for franchises, restaurant groups and chains.

Free trial: 

Available

Free version: 

Available

Create better informed, adaptable schedules
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7shifts Reviews

Overall Rating

4.71

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 1,020 reviews

Ben

Company size: 11 - 50 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

August 2022

The best out there.

User Profile

Jayelynn

Verified reviewer

Company size: 11-50 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

September 2019

Helpful and Easy to Use

Overall, it's easy and convenient to use and cheaper than some of the similar apps.

Pros

You can work from the website or from the app which is convenient if you're bouncing between locations. On the website, I can preset shift times for faster scheduling. You can set multiple roles which is beneficial for staff that do multiple things. You can assign an hourly to each role as well, so you can see an approximation of your labor for the week.

Cons

Unfortunately, the preset shift times do not translate over to the app so you do have to manually do it which takes a little more time. Although I have my preference set to get push notifications for almost all the app features, they don't always come through.

Reasons for choosing 7shifts

7shifts was less expensive and much easier to use plus it integrated with our point of sale system.

Response from 7shifts

Thanks for the review Jayelynn! We appreciate your feedback and love hearing that 7shifts can help you keep your schedules straight from anywhere. I've passed along your request regarding preset shifts on the app to our mobile development team for further consideration. Thank you!

Replied September 2019

Sarah

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2022

Excellent

Being new to this software I found it very user friendly!

Pros

Easy to use, if I have questions the response is quick

Cons

I don’t feel like there’s anything I dislike at the moment

Reasons for switching to 7shifts

We needed something that allowed employees to switch shifts and communicate with each via app

Kali

Company size: 1,001-5,000 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

December 2022

7 shifts review

Overall decent and Used often!

Pros

The scheduling feature so all my staff can see their schedule and swap shifts as needed.

Cons

It runs very slow and a lot of times I will get an error page.

Melisa

Company size: 11-50 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

December 2022

I love 7shifts!

Pros

I love 7shifts! It's easy to use, easy to schedule, easy for my staff. I can communicate with the whole team at once, can look at the whole month of requests off, the reports are handy for seeing who has had what time off, etc. The team can trade shifts amongst themselves and everybody can get ahold of each other when needed. I also like that I have quick easy access to things like employee start dates, etc without having to go digging through their file!We do not sync this with our POS or payroll, but I do use it to double check when I have a time clock entry that seems off.It's also nice to be able to easily access the schedule from years prior!All around good product at a fair price!

Cons

I wish that some features of this product were not only available with the more expensive plan. Reminders for important staff dates would be helpful, but isn't worth the extra $$. Same with a manager log book, I'd love to use it with our business, but it's not worth the price difference to unlock these two items.I've only ever had a couple of issues I've run into. While support wasn't always able to correct them or address them head on, they've always done what they're able to &/or have put in feature requests, etc.

Reasons for switching to 7shifts

We were a brand new business and had shopped around for scheduling software. I also had previously used several other products, but wasn't necessarily keen on what I'd used before. We opted for a different product, but it didn't have the same usability as 7shifts. Glad we realized this early on! We made the switch and have no intention of changing again!

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