Justworks

PrimePay

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Ratings & Reviews

Overall Rating

4.72 / 5 (132)

4.52 / 5 (104)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 28, 2020

January 2, 2020

Pros/Cons

  • Pros

  • The platform is easy to use and user friendly. The customer service has been absolutely phenomenal!

  • What I truly like is the clarity on what we are being charged. I also enjoy how easy it is to use.

  • Cons

  • The customer service was very bad at first and caused me some big issues but they have slowly improved. They can get better but they have improved

  • setting section can be a little confusing but nothing crazy, overall LOVE the platform

  • Pros

  • Reliable, professional, easy to use, excellent customer service. It is good to know that PrimePay is on my team.

  • Excellent service, ease of use, accuracy, great support

  • Cons

  • The only thing I can say negatively is the reporting. I wish there was an instant work comp payroll report that is more friendly for date ranges for my audits.

  • No issues. Reports can be a little tricky but once you do one they are Easy to pull.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

4 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots