Justworks

Zenefits

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Ratings & Reviews

Overall Rating

4.68 / 5 (102)

4.14 / 5 (623)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 6, 2020

February 12, 2020

Pros/Cons

  • Pros

  • What I truly like is the clarity on what we are being charged. I also enjoy how easy it is to use.

  • The ease of onboarding has saved me countless hours.

  • Cons

  • The customer service was very bad at first and caused me some big issues but they have slowly improved. They can get better but they have improved

  • setting section can be a little confusing but nothing crazy, overall LOVE the platform

  • Pros

  • Great value for the price! It is easy for our employees to navigate. I like the process for open enrollment.

  • We use this software for one of our clients and I love the benefits integration. The pto is super easy. Onboarding is so easy.

  • Cons

  • Some features of the product still require some admin work. It makes a great user interface but not the backend filing, compliance testing, etc that would eliminate some admin work.

  • I would like to see some greater customization around the new hire process. The core product is great but I don't see constant innovation in new offerings.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

5 Recommendations

206 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots