Drive time (miles for miles )

I have a great overall experience . It is great I use to use another app and it wasn’t as great but this app is amazing

Pros

The motus app is amazing to use . You have many options to accommodate your needs . I use the smart track so it sense when I’m driving and starts recording . And you can set the day that you usually work and hours and have it set to records during those times. It’s the best driving app that I have used .

Cons

Sometimes the app doesn’t start when you start driving or it’s a little off by 5-10 miles. Also sometimes when you drive to the same location it gives you two different miles even though it’s the same distance every time .

New to IRS approved FAVR

We have saved on some spend for mileage while increasing employees net pay. We were able to take the savings and invest it in other employee benefits across the whole company. Overall it was such a positive move, I don’t know why we didn’t do it sooner.

Pros

The software interface is very simple and designed to optimize the user experience. The admin portal gives the greater amount of info and is more complex, but that is necessary. This was one of my favorite roll outs I’ve ever done because the process was so easy and painless. As a company, our employees netted more money than our old program, and we paid less. It was a great win/win scenario and my only regret is not doing it sooner.

Cons

The mileage tracking app is not perfect. It is something that we have seen improvements on, but tied to OS issues, the difference between Android and iOS users is pretty big. Many employees have struggled with reduced battery life when auto tracking miles, but also there has been a lot of employees uncomfortable with tracking apps in general. Motus does not make it easy to track and input mileage a different way than the app.

Sorry I can't give all zero's. This app is TERRIBLE

It is just awful. Just terribly awful.

Pros

This app is terrible. It does not track what it says it will. It misses chunks of mileage per day, sometimes hundreds of miles in one day. It starts and stops from the wrong address. When you manually fix it, it fixes itself later in the month and you have to make corrections again. They hide the phone number for customer support and it has never been less than a half hour before you get a person. If you email it is several days to get a reply. It is almost January and they still have not fixed my complaint in May. Your company buys this, they are the customer. Motus doesn't really care if it works or not. Try and get them to help. If you are not double and triple checking this, LITERALLY, you are not getting credit for all of your miles and if you make corrections, the system sometimes fixes itself but your corrections are still there so it looks like you are adding miles. You have to check it so much and it is so time consuming.

Cons

It doesn't work and you cannot get help. The phone number is hidden and I've never waited less than a half hour on hold. Emailing for help is excruciatingly slow and painful. Nobody seems to know how to fix the issues. More importantly, they don't seem to care. You never get to talk to an IT person and they will not let you escalate an issue.

Motus makes it easy to manage mileage reimbursement

Motus has lowered our mileage reimbursement expenses by almost $200 a month by allowing us to subtract the employee's daily commute from their business mileage. Multiply that by 20 or so business days each month, and it significantly lowers the amount of mileage that needs to be reimbursed.

Pros

Motus puts an app in the hands of an employee driver allowing the company to capture trip details including date and time each time a driver makes a stop. It lowered our vehicle expenses because it took away the guesswork, and the trips are validated by GPS.

Cons

It is not able to do a standard distance daily commute like my previous mileage administrator did. My previous administrator was bought and merged with Motus, and most of their checks and balances can be manipulated by a motivated driver.

Motus for a part time independent contractor

Motus has taken my mind off worrying about if my time and mileage are entered correctly. I would highly recommend it.

Pros

I love this software. I can keep track of my mileage and time by just having my phone with me. It uses the GPS and is able to connect with bluetooth. I have had other mileage tracking software before , but this is by far the easiest.

Cons

The only thing I don't like is that it tends to be hard on the battery. But s long as I am in the car it and I keep it plugged in, it's fine.

The Best!

Overall, I recommend every business to use this for employees who drive a lot!

Pros

Motus makes mileage logs easy and fast to submit.

Cons

There are no cons so far for me. I have been using this for about a month, and really like it!

Motus

It works like it says it should.

Pros

Motus is a easy program to use. The phone app helps a lot.

Cons

The lack of being able to edit start and end times is an issue. I would like summit miles daily not monthly.

Mile Logs are Easy Again/Money Saver

Pros

Motus makes logging mileage easy. The phone all is seamless and efficient. Useful tool for many different business functions.

Cons

No cons at this time! I think the post-merger communications have been strong.

Merger with competitor

Motus wants me to take my time to upload all the data provided to the company they merged with. My time is valuable to me as well. Asked for supervisor and was told there were not available. Customer service was poor at best.

Pros

System seemed fine to work with. Nothing else to say.

Cons

The work I had to do because of a merger they performed for their benefit.