Patriot Payroll Software

Pros

Very user friendly, excellent customer service, and it just makes processing PR a breeze! I would absolutely recommend this software to anyone.

Cons

If there was any negative at all, and this is not that big of a deal, is that I wish direct deposit could process quicker.

If you are on the fence, sign up for the trial and see how it works for your business.

Pros

They handle the tax filings and payments for you.
Easy to make changes to pay rates and employee information.
Free Direct Deposit option.
Customer service representatives are knowledgeable and easy to deal with when needed.

Cons

Printing checks requires you to download a file then print it. A minor point of annoyance, and that may be too strong an adjective for it, however, I think it would be nice to print from the online portal with an option to store a backup of the payroll run locally.

Pros

Ease of use
UI is great, easy to use and follow
Pricing and features for the pricing...with more to come!!

Cons

Unable to think of any at the moment as this software is well thought out, well laid out and priced appropriately.

Highly recomended

Pros

The customer service was exceptional and they helped me set up our full account. The software is simple to use and I am very satisfied with this product. Great value.

Support is really great

Pros

Easy instructions and form fill out plus online tutorials to really learn the product. Great staff in chat

Cannot process one-time payroll deductions. Cannot undo payroll (that need to be undone because of the deduction issue). Have to manually delete pay stubs one-by-one. Deleted pay still shows on YTD calculations.

Pros

The price is justifiable considering the product received. It's inexpensive and apparently works with Quickbooks

Cons

The functionality is severely lacking and the customer service associates lack depth of knowledge to provide a suitable resolution for issues. Simple functions are made far too difficult.

Pros

Extremely easy user interface.
Excellent customer support that allows you to talk directly with a knowledgeable person and not being placed on hold for excessive times.
Very inexpensive for all the services you receive.
Can be accessed from any computer at home, work or on vacation using MAC or Windows.

I am glad I tried it! I spent some time doing research and find your software just perfect for the small payroll I am doing and I would definitely use it again in assisting other small businesses with their payroll needs. Thank you!

Pros

The software is intuitive - screens are easy to navigate. It appears to have been developed to be as straight-forward as possible, so even those with little experience should find it easier than they imagined to process their own payroll. There are very good references for all your payroll questions. Again, I like how straight-forward it is to find that info within the program's library of information, and the links embedded within the easy to understand documents make is super easy to source additional information and documents, if you would like to do so. I hadn't processed payroll in several years, and this program made it so very simple to set-up a company for payroll, and start processing right away. The introductory offer provides additional value to the already very reasonable monthly rate. There is also an adequate library of payroll and tax reports that makes handling your account 'manually' easy and effective.

Cons

Residing on the West Coast, I suppose the hours of your customer service would be the area I would like to see improved upon. It would be nice to have access to customer service up to at least 6pm Pacific Standard Time.

Pros

Functionality, price, service. Payroll direct deposit was easy to configure and payroll is simple to run.

Cons

Really, I have no complaints. This is not a fully fledged accounting or payroll system, but provides just the right amount for what I need as a small business owner.

I would highly recommend Patriot Payroll!

Pros

Getting our new company set up was a snap and the service reminds you of any missing accounts. I particularly like the links to state websites with instructions on how to get the various accounts needed.

Cons

None so far. I have found the software very easy to use and Patriot's service is to notch. Hope to never report any cons.

We are please with this company and it has made payroll for us a lot easier.

Pros

The Customer Service is wonderful! The directions are easy to follow when using this software and has made our payroll process a lot easier.

Cons

The print setting for the printing the pre-printed checks needs work. Although I use the same printer and checks and have saved the setting, sometimes the printing is off.

While opening a new franchise, we faced a million decisions in rapid succession. We felt a lot of pressure to go with a large national payroll company that seemed like it was more than we needed, but Patriot really seemed like the right choice. I'm so glad I trusted my instinct and went with Patriot. It is everything they say it is, including being simple, cost effective, very easy to use, flexible, and their customer service is really great. We opened with 25 part-time employees and it worked perfectly from Day 1. For me, it's been exactly what I wanted. I cannot recommend them enough, especially for folks starting a new business and not wanting to spend a lot of valuable time with other companies that might be unnecessarily complicated.

Pros

Simple, flexible, intuitive, very easy to use, does exactly what it should every time, employees like it, accountant likes it, customer service is great, and free, and cost is very reasonable.

Cons

I can honestly not think of a single negative. This has been an awesome choice and I would choose it again without any hesitation.

Pros

Works well. Functions as necessary. Very easy to set up all employees with work and keep track of their hours.

Cons

Tricky to learn. I couldn't figure out how to use it at first, but after some time working with he program, I figured it out.

Bottom line, this is a great value for your money. As a small business owner Patriot Payroll fits my needs perfectly. I use the basic service, so they calculate my taxes and payroll then I write the checks. They gave me the confidence to run my own payroll with no stress. I would encourage you to give it a try. I started with my free month (yes, it is totally free) and liked it so well I stayed with it.

Pros

Inexpensive. Easy to use. Customer service answers their phones AND are actually helpful and friendly. Have even used the online chat feature with great success. Quick and easy payroll. Sidebars contain links to everything you need, so no lost time searching the website. The online "help search" gives pertinent choices. No contracts - for real!! Lots of add-ons if you want more than just the Basic service. Easy to find and print tax data when needed.

Cons

After using Patriot payroll for almost a year now , I can find nothing negative to say about it. I have no complaints!

So pleased with this software and the customer service assistance. As a small business owner, the monthly cost is very affordable. I'm so glad I made the switch from having my accountant handle my payroll, as his monthly fee was getting to be cost prohibitive.

Pros

Easy to use, customer service is excellent, monthly cost is so affordable. I am so glad I made the switch to Patriot software.

Cons

At this time, I cannot think of any "cons" using this software. It has been a smooth transition from my previous payroll service (accountant) and I'm saving quite a bit of money each month ... it's a win-win!

This is a low cost effective software product for small businesses, particularly a seasonal business who doesn't want to pay for an annual program.

Pros

Being a seasonal business, I like that I can inactive the software for the months with no payroll and reactivate it at year end for W-2s. We're only charged for the months that payroll is run.

Cons

The Workers Comp report doesn't include all the information required by our state so I have to use their form & fill in all the data when I should only have to print the report from the software.

MY COMPANY WAS USING ANOTHER PAYROLL COMPANY, WE HEARD ABOUT PATRIOT AND WE ALL FELL IN LOVE. I HAVE HAD NO ISSUES. I UNDERSTAND EVERYTHING THEY ARE TELLING ME AND THEY ARE ALWAYS WILLING TO HELP ME IN ANY WAY. I WONT BE USING ANYONE ELSE.

Pros

CUSTOMER SUPPORT IS AMAZING, SO HELPFUL AND THEY ARE QUICK. I SUBMIT MY REPORTS FOR PAYROLL AND WITHIN SECONDS I HAVE COPIES OF EVERYTHING AND PAYROLLS ARE BEING PROCESSED.

Cons

SO FAR, I HAVEN'T SEEN ANY. I DONT THINK WE ARE GOING TO HAVE ANY ISSUES. AT LEAST I HOPE NOT. SEEMS TO BE A VERY GREAT COMPANY.

Would recommend

Pros

Very inexpensive for what it is. High value. Support is friendly and often quick. In some ways better than much more expensive services

Cons

Some more complex payrolls, multi-state, etc. are a little lacking sometimes. HR services are not particularly complete. I feel like all the cons are nothing terrible and to be expected at their price.

Pros

good support, easy to use, set it and (almost) forget it. I have had situations where I needed to contact customer support. They resolved my issues promptly.

Cons

I am not sure what to say here. I have not had and problems using this online software. I cannot think of cons.

Pros

Easy to use and a great asset to my Bookkeeping Business. Easy to keep track of expenses and liabilities while having a great handle on all my assets.

Cons

As far as I can tell, I've not found any cons with this software. It's easy to use and a free trial makes it great!