Patriot Payroll Software

Easy payroll services

Pros

Easy to use; online support is great. They will walk you through step by step what you need to do or data you need for quarterly reporting.

Cons

No real cons; sometimes it's difficult to find reports. It would be nice if all employee information were listed when looking at all reports. Sometimes I need to go back to an employee's information to get SSN for example, and then have to go back to the report I was looking at to get the data.

ease, convenience, and simplicity.

Pros

It is a wonderful software that makes life easier. This has been a life saver with getting work done. Couldn't ask for anything better.

Cons

I haven't found things that are bad as it is still a learning curve. It is all about learning and applying.

This software allowed me to focus my time and energy on my customers, the value I bring to them, their experience, and our product. I don't have to worry about any of the small details with payroll and compliance. Patriot takes care of all of this.

Pros

The customer support and setup process are all top notch. Friendly, knowledgeable associates are only a phone call away. Every interaction I had with them helped me immediately resolve an issue for my business. I never have to worry about payroll.

Cons

Everything works great with the product. The only issues I have is perhaps the large amounts of menu choices I don't use. Perhaps a simpler interface for what your organization needs only.

Pros

flexible monthly plans and affordable for a small business. Once you have put in what state you are in, it takes care of the rest with a few clicks. You can also pull up payroll and w-2s easily. It keeps pretty much all of your records you need.

Cons

n/a. I cannot think of any weaknesses to this product but I am a one-man show so maybe others with more employees have noticed problems. I noticed they just changed their dashboard and some of their features but it is still easy for me to use.

Pros

I wasn't sure that I would be able to run payroll and make my tax filings for my extremely small business on my own but patriot made it possible. It functions as a high end system with a ton on instant support on the phone or chat but literally anyone can use it. I have never had an issue with their tax reports.

Cons

The employee portal depends on me sending invitations via email and sometimes the employee never gets the invite. I wish the employee could do something to request access and manage their own passwords etc.

Full service payroll at an economical and predictable price, that does everything that I need it to.

Pros

This company provides full service payroll at a bargain price, significantly below their competitors. I have been using them since 1/2017, and have been very happy. Set up is easy, and customer service will walk you through setting up the tax accounts if you need them to. They pay all my taxes for me on time, and submit relevant quarterly and year-end reports to tax authorities. Interface is easy to use and intuitive. Once employees are set up in payroll, I can run my salaried payroll from anywhere, in about 3 clicks. They have a variety of reports to help keep track of taxes and accounting, free direct deposit for employees, and an available employee portal. Before I chose Patriot, I got quote from two other companies, all of which had higher prices and/or set up fees. I haven't compromised one thing to get my payroll through Patriot, at their very economical price.

Cons

There is really nothing I don't like. Set up of direct deposit through Natpay (a company that Patriot uses to handle this service) wasn't particularly friendly, but it was once and done. If you want direct deposit without any additional fees, Natpay needs at least three business days lead time, and if you don't make that, payroll gets pushed back a day, but, really, that's all about planning. They take your payroll out well in advance of pay date, so you have to have it in the account, but that may be all payroll companies for all I know.

Pros

I like the payroll feature and everything associated with it. Being able to print all types of reports is also a plus

Cons

We would like for the software to be able to offer the ability to pay third party vendors and handle things like health insurance and handling the payments for the employer.

Pros

I like that I only have to enter employees hours on Fridays. It saves all the information, and end of year was made simple.

Cons

Getting someone on the phone is the worst feature of this software. If I didn't communicate through computer chat it was impossiblr.

Pros

Patriot customer service is very helpful. Even if it isn't a problem that directly relates to them they will help you as much as they can.

Cons

There isn't really anything bad I can say about the software. It is easy to use and that is coming from someone who had never done payroll in her life before using them.

Easy to use; worked great as an interim payroll system between our conversion to a new system.

Pros

I liked that the software was fairly easy to implement. I like how easy it is to enter the hours/earnings i want to pay and i can close on payroll shortly after.

Cons

I do not like that you cannot make changes to an employees information while you are working on payroll. You are unable to edit any information even as early as the entering of hours.

Pros

The cost is very affordable, ease of use, good training videos and docs, and great customer service.

Cons

We cannot import data into the payroll system and Patriot Payroll doesn't integrate with other applications.

Pros

WIth the software I can easily track my hours worked and clock in and out easily. Payroll is accounted for with this

Cons

Somewhat hard to get used to the system but when you do its no problem at all. Times are always acurate

Pros

I believe that Patriot Software is extremely user friendly, inexpensive, and the customer support is top notch.

Cons

I have found that sometimes there can be long wait times for customer service to become available. However, once they are available, customer service is able to answer all of my questions.

Easy payroll for a very low cost for just 1 employee

Pros

The price. It's the best value in payroll for companies that only have a couple of employees. The interface is efficient and it gets the job done well.

Cons

You have to make sure you that you have all data for setup as everything has to be done in order. Don't start setup if you have historical data to be entered until you are ready to get it all done. The interface looks a little dated and it takes some getting used to but once everything is setup it's all smooth.

Pros

We are a not so big company, which requires to optimize costs when managing accounts and general expenses, for which Online Payroll has been of great help, since it avoids us high costs to be able to make the payments ourselves with a good application.

Cons

Although this software has provided us with many good things, they still have other things that can be improved easily. Be easier in your handling in one of them.

The benefits are limited and I am looking to get another software that will do more. The software is helpful when running a very basic small business.

Pros

The instructions on how to utilize this software are easy to use and you can learn how to use this software within an hour or less. It is great for those who are not accounting knowledgeable. There are no long term contracts so you can cancel at anytime.

Cons

The software has limited functions as it is good for simple accounting and payroll tasks. However, it is not good for advanced functions. Also, if you need more things, you have to upgrade, such as full service payroll.

Pros

1. Excellent guidance for new users.
2. Inexpensive.
3. Offers basic accounting.
4. Great If you are starting a new company.
5. Tracking and history.

Cons

Confusing navigation and dashboard! It should be a great idea If you develop the interface to work and interact with the final user.

Pros

All information was saved, end of year was very easy. Even when we had to make revisions, it was a simple process.

Cons

I did not like that I had to pay extra to use the 1099 service. That was my only issue. If you are paying for premium, you shouldn't have to process them somewhere else.

Pros

The set-up for this software was easy and pain-free. The staff is kind and helpful and willing to help work through the set-up with you.

Cons

Their staff hours are limited. The user experience does take a little while to get used to but overall no complaints.

It provides correct payroll figures and correct payroll tax calculations. Makes it easy to run payroll. The best feature for me is the direct deposit feature.

Pros

I like that it is easy to use. Setup was easy enough even the bank application through NatPay was all very easy to setup.

Cons

I wish there more reports available especially more employee friendly reports. I hate that I cannot see an employee's full bank account number within the software to verify what they sent is correct. You have to delete and just reenter in this scenario.