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Patriot Payroll Software

903 reviews(5.0/5)
903 reviews(5.0/5)

Patriot Payroll from Patriot Software is an integrated human resource (HR) and payroll management solution that helps to streamline the different processes associated with managing payroll payments and tax submissions. The solution offers tools to maintain payroll records, print checks, establish direct deposits into bank accounts, generate payroll reports and submit state and federal taxes.

Patriot Payroll offers the ability to issue payrolls through direct bank deposits and electronic cheques. The software offers personalized portals for employees to access their payroll and related financial information. The application's reporting functionality helps employees generate their year-end reports and print W2 forms for tax reporting. While Patriot Payroll is an independent payroll offering, the solution can also integrate with other Patriot Software solutions, such as Patriot TIME (time and attendance) and Patriot HR (personnel tracking) to provide a full-fledged Human Resource Management (HRM) suite.

Patriot Payroll is designed for small businesses with 1-50 employees and serves customers across various industries such as distribution, retail, engineering, maintenance/field service and more.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

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903 Reviews of Patriot Payroll

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  • Jesus from Dio Implant Philippines Inc

    Specialty: Retail

    Number of employees: 51-200 employees

    August 2018

    Instant Payroll through Patriot Payroll

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    * all employee just need to manually input their daily time in and out the system will automatically generate the payroll

    Cons

    * no issue using the Patriot Payroll software
    * so far so good
    * user-friendly and easy to manage software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Tina from COPE Center for Colorectal and Pelvic Health

    Specialty: Healthcare / Medical

    Number of employees: 11-50 employees

    August 2018

    Reliable, Good Value, Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good customer services, very easy to use, not time consuming at all, our practice manager never misses a deadline and we always get paid!

    Cons

    Direct deposit is restrictive, doesn't have multi country option.. if that's something you need, difficult to correct mistakes

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Felix from Corporación Estelio

    Specialty: Education

    Number of employees: 11-50 employees

    August 2018

    Patriot software adapts 100% to the needs of medium and large companies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy implementation, easy configuration and loading, is extremely efficient in calculating and taxing, excellent The navigation experience is simplistic, but very efficient, it is very different from other software of its kind. Very complete employee portal.

    Cons

    the function of direct deposit is very slow and restrictive compared to others, it is not effective for the Latin American market, the Trial of 30 days is not enough to be able to prove it effectively, (I had to do 2 Demos / accounts), to understand it at the beginning it costs , but the system helps you is intuitive, it is expensive software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Gina from Sporting Goods

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    July 2018

    Difficult setup but great customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This one thing I can definitely say about patriot is that their customer service is fantastic and extremely quick.

    Cons

    My team ran into many issues with this software in the beginning stages of getting it set up and employees added to the system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Sonam from TSYS

    Specialty: Software / Technology

    Number of employees: 501-1,000 employees

    July 2018

    This software has really good features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Can be more user friendly

    Pros

    Features are really good as i have used other softwares too but they dont have such features. It is safe secure and very accurate . Also this software is very inexpensive as compare to others.

    Cons

    For new users it is not easy to understand and easy to use. It provides only 30 days trial which is i think is not sufficient to take decision.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Amir from PARK STREET IMPORTS, LLC

    July 2018

    Good service to help organize small businesses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good service to use more on the small scale of things. Employer used it and it was helpful because of the direct deposits.

    Cons

    Biggest con would be the ease of use, or I guess the user friendly levels of it. The portal is confusing at times but nothing too too bad.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Dale from Fire Rock Energy

    Number of employees: 201-500 employees

    July 2018

    Easy to navigate and completely user friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Online pay stubs

    Pros

    Everything is broke out into different areas so employees can easily comprehend what they are looking at.

    Cons

    Could be more streamlined. The pay stub page is too spread out.
    My suggestion would be too label it area and go in a logical order down the page.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • SILVIA from ROSALES FINANCIAL LLC

    Specialty: Accounting / CPA

    Number of employees: 2-10 employees

    July 2018

    EXCELLENT SYSTEM!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    USE IT! 100 WE RECOMMEND IT !

    Pros

    I LOVE HOW EASY TO USE THEIR SYSTEM IS! DIRECT DEPOSIT PAYROLL TAXES. IT MAKES PAYROLL EASIER. THE COST IS PRETTY AFFORDABLE, NO COMPLAINS. IM PART OF THE ROYALTY PROGRAM AND IT HAS BEEN WORKING WELL.

    Cons

    THE CHAT CUSTOMER SERVICE ARE NOT ACCURATE. WE ALWAYS CALL TO MAKE SURE IF ANY QUESTIONS. BUT BESIDES THAT EVERYTHING IS CLOSE TO PERFECT.

    This review was submitted organically. No incentive was offered
    Review Source

  • Stan from Healthcare

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    July 2018

    Helps with Tax and Pay calculations

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Patriot Payroll solution helps us a lot by managing payroll entries for our team. It has great options for tax management and employee benefit management as well. It let us generate custom reporting on the monthly basis.

    Cons

    It works on the online web browser and keeps all information secure behind the authorized logins. It has helped us removing a lot of paper work for payroll management.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    July 2018

    Have used for a couple of years

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Piece of mind.

    Pros

    I like its' automation, customer service, 24-7 accessibility, friendliness of staff, quick follow- up.

    Cons

    Monthly charge is a little high for one employee at few $ per month. I may look for an alternative .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jessica from Florida Virtual Bookkeeper LLC

    July 2018

    The best value for small business payroll

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ability to easily and affordable prepare payroll for my S-Corp 1 employee business clients.

    Pros

    The price is right, despite them recently increasing their prices, it's still the best value for payroll for small businesses, specially S-Corps that only need shareholder payroll. Customer support is very friendly and helpful. It's easy to reach them by phone with no hold time. Running payroll is quick and easy once you've gotten past the setup.

    Cons

    Setup can be confusing and overwhelming especially if you are not starting the service on January 1st. The interface doesn't lend itself well to variable salary (non-hours based). I wish that I could just enter the gross wages for the period without it having to be a preset amount for the employee.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Alexandra from Monte Sion PR

    Specialty: Manufacturing

    Number of employees: 2-10 employees

    July 2018

    One of the Best Payroll I've worked with!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    When we decided to try out the Patriot software I wasn't sure if it was going to work out for our specific needs but not only did it work but exceeded our expectations.

    Cons

    The only thing we're not so crazy about is the Customer Service hold when we need a tech to help us on the problem asap.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Marshall from Inbound Studio

    July 2018

    A low-cost Payroll service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's one of the lower cost full-service payroll providers out there, and it has an attractive feel, and will appeal to business owners who are not full-time HR professionals.

    The dashboard is straightforward, decently uncluttered, and shows useful information at a glance, with the ability to quickly dive into more information as necessary.

    Running payroll is also relatively easy once everything is set up, and with full-service payroll, they will take care of all filings as well which is nice.

    The service is pay as you go, cancel anytime without penalty.

    Cons

    Running a payroll is a manual process, and when entering hours there doesn't seem to be a method for uploading a spreadsheet or any import process. For some businesses with many employees this would be tedious, unless you use their time tracking service as well (at an additional fee).

    They offer additional services, which may appeal to some businesses, such as accounting, but unfortunately they leave those menus intact regardless of if you have the product or not. The result was that as I learned the product, I often found myself on screens that unhelpfully said I don't have a subscription for this. In my opinion those options are cluttering up space, I don't need a constant reminder for a service I don't need. The only reason it is there is for gratuitous upsell, which doesn't help user experience.

    The biggest con for me, and the reason I ultimately chose another service, is the setup process. While I'd imagine it wasn't necessary difficult, it was overly complex, and involved printing documents, scanning, initialing, and steps other services don't require (or simplify) for setting up services such as Direct Deposit.

    Working with customer support felt like talking to a robot, not a human, who stood behind her curtain of company policies and couldn't engage in real conversation or sympathy for a frustrated customer. In 2018, we have enough robots to talk to, when we speak to a human they should really sound like one.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Gabby from Gap

    July 2018

    Great tool for for smaller businesses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Their customer service will go above and beyond to support your needs. A lot better than the bigger payroll companies and more personable.

    Cons

    Not many cons. The price is right for using th software. You many need someone to walk you through first time usage.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Shivendra from Samocha

    June 2018

    Great and convenient Payroll software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is a great software for payroll related activities . The product has lot of features and is very convenient to use.

    Cons

    The product already has most of the required features. There is nothing that I do not like about this tool.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Terri from Tocoi Engineering, LLC

    June 2018

    Anytime I have a question, the staff is able to answer and direct me.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It makes payroll a simple process. Literally data entry. The results are in real time and the process takes only minutes.

    Cons

    I have to select the reports I want printed. I wish I could set-up a group of reports and have them "named" payroll reports for me. It takes as much time to select the reports as it does for me to enter the payroll.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Heliana from Park Lane Jewelry

    June 2018

    I use patriot payroll at my work.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I like the fact that patriot payroll is easy to use.

    Pros

    What I like the most about patriot payroll is that it is very easy to use. It also can be viewed on your smartphone.

    Cons

    I do not like the fact that patriot payroll has many periods that it is shutdown for maintenance periods.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Alexis from EverFi

    Number of employees: 201-500 employees

    June 2018

    Good to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it fits my needs and gets what I need to be done. Easy to understand and use, works out well for me!

    Cons

    I mostly like all the features. Works pretty well for what I need so I really don't have any complaints.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jean from Tahoma Vista Fiber Mill

    Specialty: Other Services

    Number of employees: 2-10 employees

    June 2018

    Makes HR Easy for Small Businesses

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It's easy to add an employee, and set up all of the preferences. I have some employees that I pay monthly, others that I pay semi-monthly, and this software lets me set it up that way, unlike some others I've investigated. They take care of all of the complicated employee taxes with the federal and state governments for me, too. I would be absolutely lost without it.

    Cons

    I use another program from my accounting, because it's free and very functional. I wish that Patriot could offer me free accounting software as well as the great payroll option. My ideal world would include accounting, personnel and point of sale in an affordable bundle. So far, that doesn't exist.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Tiffany from Southwest kidney institute

    Specialty: Healthcare / Medical

    Number of employees: 51-200 employees

    June 2018

    Patriot Payroll is a awesome software!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I like how easy it is to use, and many of our staff in the billing dept appreciate how effiecent it is!

    Cons

    There are no cons thus far and everyone that uses it for billing loves it thus far! we would recommend it!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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