Have amplified employee onboarding with Sapling

Pros

Having a platform for employees to learn about the culture and history of our organization, as well as get to know their colleagues ahead of starting, has greatly improved the onboarding process. We really enjoy the buddy feature, as it has taken our employee buddy program to a new level and increases engagement. Instead of having to use paper forms and checklists for onboarding, and sending back and forth emails, tasks are easily delegated to the appropriate people in my office and there's more transparency in the process.

Cons

Sapling has released a plethora of new features in the year that I've been on the platform, many from customer feedback. I'd like to see an Office 365 integration, as there currently is one with G Suite.

Implemented Sapling Twice Now

Onboarding and offboarding has been enhanced in both companies I've implemented Sapling. The integrations have saved not only the People/HR team time, but other teams too!

Pros

I've implemented Sapling twice and found it easy to use and with a good CS rep, it'll go smoothly and your questions will be answered quickly. Once everything is set up, it's super easy to use.

Cons

There are still some functions that aren't that great; ie. start date change, but Sapling is working on it.

A SOLUTION FOR ACCURATE HRIS DATA TRACKING

Pros

Sapling provides a good interactive experience that eliminates duplicate efforts while attempting to accurately track important data for both the employee and management perspective.

Cons

In getting up and running, the directive on how to load historical data from the employee perspective was vague.

Great So Far

So far so good. I haven't heard any complaints and it gets the job done. I don't know what the price is, but it seems more cost-effective than others for what we use it for.

Pros

It has been easy to use out of the box. The time management piece is simplistic. The historical export of data from the previous provider seems to be working. The company page also seems inviting for new employees, it is all branded well.

Cons

The one thing I wish it had was a google calendar integration that allows you to add it to your own calendar and the company calendar after PTO has been approved. I feel like we had this from Zenefits, and it is a real pain to deal with. The UI seems a bit dated.

Fantastic software that saves time and makes your job easier!

Pros

Sapling targets CRMs and messaging platforms to help agents create personalized responses more efficiently. Managers gain conversational insights to coach and prepare teams. It helps you speed up your business process. It's great that Autocomplete Everywhere allows agents to respond to customers faster by providing deep learning-powered autocomplete suggestions across all messaging platforms. Another favorite feature of Sapling Suggest is that it automatically suggests responses to customer chats or help desk calls by matching customer queries with relevant responses. It allows you to effortlessly manage high incoming volumes, in short, an excellent software.

Cons

I did not have a negative experience about this software, everything is very good. There is nothing that I don't like.