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Sapling User Reviews
OVERALL RATING
Showing 1 - 5 of 239 reviews

Jonathan
Verified reviewer
Industry: Higher Education
Time used: Less than 2 years
Review Source: Capterra
February 2018
Have amplified employee onboarding with Sapling
Pros
Having a platform for employees to learn about the culture and history of our organization, as well as get to know their colleagues ahead of starting, has greatly improved the onboarding process. We really enjoy the buddy feature, as it has taken our employee buddy program to a new level and increases engagement. Instead of having to use paper forms and checklists for onboarding, and sending back and forth emails, tasks are easily delegated to the appropriate people in my office and there's more transparency in the process.
Cons
Sapling has released a plethora of new features in the year that I've been on the platform, many from customer feedback. I'd like to see an Office 365 integration, as there currently is one with G Suite.

Response from Sapling Technologies
Thanks for your kind words. The team here at Sapling is dedicated to helping new hires feel right at home and get to know their colleagues even before their first day. It's great to hear that UCSF has found success using the buddy feature. Buddy programs are a great way to kick-start the process of connecting with your new hire and making them feel welcomed. Please keep the feedback coming and we're excited about the partnership we've created to help you do your best work!
Replied November 2018
Miyo
Company size: 201-500 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
January 2020
Implemented Sapling Twice Now
Onboarding and offboarding has been enhanced in both companies I've implemented Sapling. The integrations have saved not only the People/HR team time, but other teams too!
Pros
I've implemented Sapling twice and found it easy to use and with a good CS rep, it'll go smoothly and your questions will be answered quickly. Once everything is set up, it's super easy to use.
Cons
There are still some functions that aren't that great; ie. start date change, but Sapling is working on it.
Reasons for choosing Sapling
The integration to ADP.
Reasons for switching to Sapling
The onboarding and offboarding process was all over the place.
Judy
Company size: 501-1,000 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
July 2019
A SOLUTION FOR ACCURATE HRIS DATA TRACKING
Pros
Sapling provides a good interactive experience that eliminates duplicate efforts while attempting to accurately track important data for both the employee and management perspective.
Cons
In getting up and running, the directive on how to load historical data from the employee perspective was vague.

Kristy
Verified reviewer
Company size: 51-200 employees
Industry: Computer Software
Time used: Less than 12 months
Review Source: Capterra
February 2018
Sapling has taken our onboarding process to the next level both internally and externally.
Pros
Long gone are the days of Google spreadsheets and assorted Google docs. Sapling has saved us so much time and hassle by having all of the tasks in one assigned spot. Additionally, we pride ourselves on our onboarding experience and all of our new hires have commented on how welcome they felt even before they started. Sapling delivers a personalized experiences meant to educate the new hire about the company and ensure that they're able to hit the ground running on day one. Additionally, the customer support is phenomenal.
Cons
Sapling is a startup and still developing their technology so naturally has the occasional bug. The customer support is always great to help resolve any problems and I have no doubt that these will go away as they continue to grow

Response from Sapling Technologies
Thank you for feedback Kristy! We agree, long gone are the days of Google spreadsheets. Sapling's goal is to ensure that your processes are automated to provide a streamlined onboarding and employee experience. We hear you, we have a long way to go, but we are constantly working on improving our platform and adding new functionalities to ensure that you continue being successful.
Replied November 2018

Emily
Verified reviewer
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
August 2018
Very clear and concise interface.
Automated all HR information tracking which has saved a huge amount of time from an admin perspective. Extremely beneficial when onboarding a new team member.
Pros
Very clear and concise interface. Varying levels of admin functions allow for complete control over editing company profile while also protecting conditional information. Support during the sale, contract and implementation have been fantastic. All questions answers and plan put in place to make sure we launch when planned.
Cons
There is sometimes a delay when clicking in to edit tasks in workflows but it's not something that would stop me from using the software

Response from Sapling Technologies
Thank you for sharing your insightful feedback with us. Sapling strives to be an automated all HR platform and it's great to hear that you see us this way. We hope that Sapling continues providing you and your organizing value by ensuring an automated, streamlined process. In addition, our team highly enjoyed working with you throughout the sales, contract, and implementation stages and look forward to continue working with you to ensure Grow is successful.
Replied December 2018