--- title: "UKG Pro Software Reviews, Demo & Pricing - 2026" description: "Review of UKG Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/ukg-pro-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / UKG Pro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/ukg-pro-profile/alternatives/) # UKG Pro Review Custom quote 1 plan Wondering if UKG Pro is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview UKG Pro 4.3 [(730)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) Pricing Pricing available upon request ### About UKG Pro UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs. The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements. UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards. Wondering if UKG Pro is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. ## UKG Pro User Interface ## Popular UKG Pro Alternatives Main Product UKG Pro 4.3 [(730)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.12Value for money - 3.97Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1521)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.35Value for money - 4.47Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4860)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.9 [(4306)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3546)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.50Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1927)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price ## UKG Pro Pros and Cons We analyzed 730 verified reviews for UKG Pro to find out what actual users really think. Select to learn more Straightforward And Intuitive Experience UKG Pro is designed for simplicity, with users consistently noting its easy setup and navigation. The platform helps streamline daily HR tasks, making it accessible for all levels of users. Most functions are clear and convenient, allowing quick learning and efficient management of HR processes. Comprehensive Employee Data Access With UKG Pro, all employee information is housed in a single location, making it easy to manage payroll, benefits, time tracking, and HR records. Employees and administrators can quickly access, update, and report on essential data, reducing manual tracking and improving accuracy across the organization. Centralized Payroll Management Tools UKG Pro brings payroll, tax documents, pay stubs, and benefits together in one platform. Employees can easily access compensation details, request time off, and update direct deposit information. The system streamlines payroll processing and reporting, making it simple to track pay history and manage payroll tasks efficiently. Confusing And Cluttered Navigation Navigating UKG Pro can be challenging due to cluttered menus, hidden options, and a layout that requires many clicks to access basic information. Users find it hard to locate features, with unintuitive menu placement and frequent need for help to find what they need. The navigation design often slows down routine tasks. Non-Intuitive And Outdated Interface The user interface in UKG Pro is often described as clunky, basic, and not user friendly. Users struggle with finding options, learning new functions, and dealing with a layout that feels outdated. The interface lacks intuitiveness, making it harder for both new and experienced users to perform tasks efficiently. Limited And Complex Feature Set UKG Pro's features often feel rigid and lack flexibility, with users reporting dual data entry, slow updates, and cumbersome processes. Some modules are difficult to implement or use, and basic tasks can require navigating multiple screens. The system can be overwhelming and doesn't always meet evolving business needs. ## UKG Pro Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## UKG Pro Features - Popular features found in Payroll 401(k) Tracking Benefits Management Check Printing Compensation Management Compliance Management Direct Deposit Employee Database Self Service Portal Third-Party Integrations W-2 Preparation Wage Garnishment - More features of UKG Pro 360 Degree Feedback Activity Dashboard Ad hoc Reporting API Applicant Tracking Approval Process Control Assessment Management Attendance Management Attendance Tracking Availability Management Background Screening Benchmarking Benefits Dashboard Billing & Invoicing Budgeting/Forecasting Calendar Management Candidate Management Career Development Clock In/Out Collaboration Tools Competency Management Compliance Tracking Configurable Workflow CRM Customizable Fields Customizable Templates Dashboard Data Transformation Data Visualization Document Management Drag & Drop Electronic Forms Electronic Signature Employee Engagement Employee Handbook Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Scheduling Employee Self Service Feedback Management FMLA Administration For Accountants For Cloud Goal Management Goal Setting/Tracking HR Management Individual Development Plans Internal HR Interview Management Job Description Management Job Posting Job Requisition Labor Forecasting Learning & Development Learning Management Leave Tracking Mobile Access Mobile App Multi-Country Multi-State Negative Feedback Management Offboarding Onboarding Online Benefits Enrollment Organizational Charting Orientation Workflow Management Payroll Management Payroll Reporting Performance Appraisal Performance Management Performance Metrics Performance Review Management Progress Tracking Pulse Surveys Recommendations Recruitment Management Reference Checking Reporting/Analytics Reporting & Statistics Resume Parsing Resume Search Search/Filter Self-Service Content Curation Self Service Data Preparation Shift Swapping Sick Leave Tracking Skills Assessment Skills Tracking Succession Management Succession Planning Surveys & Feedback Talent Acquisition Talent Management Task Management Tax Compliance Time & Attendance Time Off Management Time Off Requests Timesheet Management Training Management Vacation/Leave Tracking Variable Workforce Visual Analytics Web-based Deployment Workflow Management ## UKG Pro Integrations Achievers Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Intelligent Data Management Cloud Integration rated undefined from -1 review OneLogin Integration rated undefined from -1 review LinkedIn for Business Integration rated undefined from -1 review See all 35 integrations ## UKG Pro User Reviews Overall Rating 4.3 Ratings Breakdown 5 50% 4 34% 3 11% 2 2% 1 3% Secondary Ratings Ease of Use 4.2 Value for money 4.1 Customer support 4.0 Functionality 4.2 Marquita V. Verified reviewer Alternative Dispute Resolution 10000+ employees Used weekly for less than 2 years Review source Reviewed July 2026 UKG Pro: Heavy-Duty Payroll, High-Maintenance Tech 5 An overall assessment of UKG Pro reveals a powerhouse payroll engine that delivers flawless compliance but sacrifices modern user harmony \[G2, TrustRadius\]. It functions as a deeply dependable compliance system for complex operations, though it requires significant technical expertise to manage daily Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been really impressed with the Financial Wellness tools, specifically the ability to provide employees with earned wage access. It empowers our staff by allowing them to pull a portion of their pay ahead of regular cycles, which has been a great benefit for their financial flexibility. Cons: Obtaining prompt technical resolutions is challenging due to UKG's ongoing changes in account management assignments. This inconsistency hinders effective support and resolution. Read More VR Verified Reviewer Hospital & Health Care 201-500 employees Used daily for less than 12 months Review source Reviewed April 2026 High end Employee Management solution. 4 Overall, it is a quality tool that is fairly expansive. It can handle onboarding processes, HRIS, benefits management, payroll management, self service timecard management, and time off requests. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: UKG Pro has been a reliable tool for managing employee information. From candidate processing to payroll to benefits management, it does it all. It has a good value for the money and a high level of support behind it. Cons: The website is nice, but the app has issues. Both have some features that aren't the most intuitive. Sometimes it takes a couple minutes to navigate to the right area for timecard punches resulting in missed minutes. Reasons for switching to UKG Pro Switched from a multi vendor solution using a local payroll organization and Bamboo HR. This solutions is also managed by our parent company. Vendor Response Thank you for leaving a review! Replied April 2026 Read More ES Ellie S. Verified reviewer Education Management 1001-5000 employees Used weekly for more than 2 years Review source Reviewed May 2026 Still not great search 4 Ratings Breakdown 4 Ease of use 3 Customer support 5 Functionality Pros: The self-service portal is still my favorite feature here. I like the UX generally of this tool and I think it serves it's purpose Cons: I would say the search features still haven't been updated in a way that makes them more useful to me Read More cs carlos s. Verified reviewer Warehousing 1001-5000 employees Used weekly for less than 2 years Review source Reviewed May 2026 Comprehensive HR Platform with Usability and Performance Tradeoffs 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Centralized HR, payroll, and workforce data in one platform Strong payroll accuracy and compliance capabilities Robust reporting and analytics for workforce insights Timekeeping and scheduling tools support labor planning Scalable for large, multi-site operations Cons: User interface feels dated and not very intuitive Reporting can be complex and time-consuming to build System performance can lag, especially during peak payroll periods Limited flexibility for custom workflows without heavy configuration Customer support responsiveness can be inconsistent Reasons for switching to UKG Pro Needed a more scalable system to support multi-site, high-growth operations Stronger payroll accuracy and compliance capabilities required at scale Better workforce management integration (timekeeping, scheduling, labor tracking) More robust reporting and analytics for leadership decision-making Standardization on a platform that aligns with enterprise-level processes and controls Vendor Response Hi Carlos, Thank you for sharing your experience with UKG. Replied May 2026 Read More VR Verified Reviewer Building Materials 51-200 employees Used weekly for less than 2 years Review source Reviewed March 2026 All-In-One Software 4 Overall, experience has been good using UKG Pro. As a manager of a team, it has allowed me to easily manage times, reviews and overall tasks within a single software. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It's user friendly and easy to use in all aspects. Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary planning. Cons: While it's good that it is customizable, it can be painful to navigate through these customizations and make the software exactly what you imagine. Reasons for switching to UKG Pro Dayforce didn't offer the same features and usability that we were looking for as our company grew. Vendor Response Thank you for taking the time to leave a review! Replied March 2026 Read More Abby G. Verified reviewer Staffing and Recruiting 51-200 employees Used daily for more than 2 years Review source Reviewed February 2026 UKG Pro Average Experience 3 Average. Integration with our ATS had issues often and, in turn, that caused a lot of issues and fristo Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: The reporting features were good, ease of entry at onboarding, and onboarding process. Dashboard was easy to use. Cons: Customer service was not very responsive. Hard to get answers or direction on issues when you needed support quickly Reasons for switching to UKG Pro Needed a product that would connect with our new ATS. Vendor Response Hi Abby, thank you for taking the time to leave a review. We greatly appreciate the feedback! Replied February 2026 Read More Vineet S. Verified reviewer Retail 501-1000 employees Used daily for less than 12 months Review source Reviewed November 2025 Ukg-Manage payroll with panache 5 Overall its a really great platform to manage attendance, payroll and scheduling needs. Super easy to learn and execute Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: The interface with timecards and scheduling is really easy to learn and teach. We changed the software from Kronos and not much training was required to learn the new platform. Cons: Sometimes the employees complain about that they are not able to login. Also as a manager I struggle to login if outlook email is open Reasons for switching to UKG Pro It was a team decision because kronos kept glitching all thr time and also not that secure Read More AH Alexis H. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed August 2026 UKG Pro - Nurse 5 I am overall pleased with UKG Pro and the services it provides. Easy to use, fast, and easy to teach new employees. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: UKG Pro is very easy to use and has everything you need in one place. I like that I can view my time management and my payroll in one. Cons: I least like how much you have to change your password to get into the system as well as the terms and conditions for password. Seems a little excessive. Read More BR Briana R. Verified reviewer Retail 10000+ employees Used weekly for less than 2 years Review source Reviewed August 2026 Bath and Body Works Employee that uses UKG Pro 4 Overall UKG Pro is easy to navigate and use, there are a few minor cons, but overall, a great app. It is an app that is easy to get comfortable with. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 5 Functionality Pros: It is easy to navigate and not overwhelming. As someone who has used it both as a manager and employee, it is overall an easy tool to use. Cons: The time off requests can be a little tricky. Also it doesn't keep you updated often. For example if you offer a shift to someone it doesn't let you know if they took the shift or not until the manager approves it. Read More IW India W. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 6 months Review source Reviewed July 2026 Good system 4 Super easy to use. I wouldn’t change anything about the mechanism. I would only change the display. Everything else was perfect. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to use and understand. I had no issue finding anything. Also if I needed help, the help button was accessible. Cons: Honestly, the color scheme of it, and just the overall generic feeling. Personally, I just like things that are a little more vibrant. Read More Showing 1 - 10 of 730 Reviews [See All Reviews](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) ## UKG Pro Popular Comparisons [RUN Powered by ADP vs UKG Pro](https://www.softwareadvice.com/hr/adp-run-profile/vs/ukg-pro/)[Rippling vs UKG Pro](https://www.softwareadvice.com/hr/rippling-profile/vs/ukg-pro/)[Deel vs UKG Pro](https://www.softwareadvice.com/hr/deel-profile/vs/ukg-pro/)[BambooHR vs UKG Pro](https://www.softwareadvice.com/hr/bamboohr-profile/vs/ukg-pro/)[Paylocity vs UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/vs/web-pay/)[Paycom vs UKG Pro](https://www.softwareadvice.com/hr/paycom-profile/vs/ukg-pro/)[ADP Workforce Now vs UKG Pro](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/ukg-pro/)[Paychex Flex vs UKG Pro](https://www.softwareadvice.com/hr/paychex-flex-profile/vs/ukg-pro/)[Paycor vs UKG Pro](https://www.softwareadvice.com/hr/paycor-perform-profile/vs/ukg-pro/)[Asure vs UKG Pro](https://www.softwareadvice.com/hr/asure-payroll-profile/vs/ukg-pro/)[isolved vs UKG Pro](https://www.softwareadvice.com/hr/isolved-profile/vs/ukg-pro/)[Patriot Software vs UKG Pro](https://www.softwareadvice.com/compare/3746-Patriot-Software/vs/419212-ukg-pro/)[Gusto vs UKG Pro](https://www.softwareadvice.com/compare/20428-Gusto/vs/419212-ukg-pro/)[Dayforce HCM vs UKG Pro](https://www.softwareadvice.com/compare/4592-Dayforce-HCM/vs/419212-ukg-pro/)[Proliant vs UKG Pro](https://www.softwareadvice.com/lms/pro-liant-profile/vs/ukg-pro/)[Workday HCM vs UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/vs/workday-hcm/)[HiBob vs UKG Pro](https://www.softwareadvice.com/hr/bob-profile/vs/ukg-pro/)[QuickBooks Payroll vs UKG Pro](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/vs/ukg-pro/)[Centrally HR vs UKG Pro](https://www.softwareadvice.com/hr/centrally-hr-profile/vs/ukg-pro/)[UKG Ready vs UKG Pro](https://www.softwareadvice.com/compare/419212-ukg-pro/vs/419228-UKG-Ready/) [Compare All Alternatives](https://www.softwareadvice.com/hr/ukg-pro-profile/alternatives/) ## Other Top Recommended Payroll Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3546) Recently recommended **509** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4860) Recently recommended **343** times [TriNet HR Plus](https://www.softwareadvice.com/hr/zenefits-profile/) **4.2** (823) Recently recommended **315** times [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) **4.6** (1521) Recently recommended **294** times Stuck Between Options? Our experts can help you compare UKG Pro with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice