--- title: "UKG Pro Software Reviews, Demo & Pricing - 2026" description: "Review of UKG Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/ukg-pro-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / UKG Pro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/ukg-pro-profile/alternatives/) # UKG Pro Review Custom quote 1 plan Wondering if UKG Pro is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview UKG Pro 4.3 [(743)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) Pricing Pricing available upon request ### About UKG Pro UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs. The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements. UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards. Do you work for UKG Pro? [Manage this product listing](https://www.g2.com/products/ukg-pro/claim_requests/new?auto=true) Wondering if UKG Pro is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. ## UKG Pro User Interface ## Popular UKG Pro Alternatives Main Product UKG Pro 4.3 [(733)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.12Value for money - 3.98Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.35Value for money - 4.48Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at CA$8.00 per month Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.8 [(4322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.51Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1983)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price ## UKG Pro Pros and Cons We analyzed 743 verified reviews for UKG Pro to find out what actual users really think. Select to learn more Straightforward And Intuitive Experience UKG Pro is designed for simplicity, with users consistently noting its easy setup and navigation. The platform helps streamline daily HR tasks, making it accessible for all levels of users. Most functions are clear and convenient, allowing quick learning and efficient management of HR processes. Comprehensive Employee Data Access With UKG Pro, all employee information is housed in a single location, making it easy to manage payroll, benefits, time tracking, and HR records. Employees and administrators can quickly access, update, and report on essential data, reducing manual tracking and improving accuracy across the organization. Centralized Payroll Management Tools UKG Pro brings payroll, tax documents, pay stubs, and benefits together in one platform. Employees can easily access compensation details, request time off, and update direct deposit information. The system streamlines payroll processing and reporting, making it simple to track pay history and manage payroll tasks efficiently. Confusing And Cluttered Navigation Navigating UKG Pro can be challenging due to cluttered menus, hidden options, and a layout that requires many clicks to access basic information. Users find it hard to locate features, with unintuitive menu placement and frequent need for help to find what they need. The navigation design often slows down routine tasks. Non-Intuitive And Outdated Interface The user interface in UKG Pro is often described as clunky, basic, and not user friendly. Users struggle with finding options, learning new functions, and dealing with a layout that feels outdated. The interface lacks intuitiveness, making it harder for both new and experienced users to perform tasks efficiently. Limited And Complex Feature Set UKG Pro's features often feel rigid and lack flexibility, with users reporting dual data entry, slow updates, and cumbersome processes. Some modules are difficult to implement or use, and basic tasks can require navigating multiple screens. The system can be overwhelming and doesn't always meet evolving business needs. ## UKG Pro Pricing and Plans UKG Pro has one plan. is custom-priced. Pricing not available Pricing not available No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does UKG Pro pricing compare to alternatives? Explore how UKG Pro's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | UKG Pro4.3[(743)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.1 | | [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)4.6[(1,587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 | | [Rippling](https://www.softwareadvice.com/hr/rippling-profile/)4.9[(4,886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) | CA$8.00 /user/mo | Available | Not available | 4.8 | | [Deel](https://www.softwareadvice.com/hr/deel-profile/)4.8[(4,322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) | $5.00 /user/mo | Not available | Not available | 4.7 | | [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)4.6[(3,653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) | $10.00 /user/mo | Available | Not available | 4.5 | UKG Pro4.3[(743)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.1 - [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)4.6[(1,587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.4 - [Rippling](https://www.softwareadvice.com/hr/rippling-profile/)4.9[(4,886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) * * * Starting price CA$8.00 /user/mo Free trial Available Free version Not available Value For Money 4.8 - [Deel](https://www.softwareadvice.com/hr/deel-profile/)4.8[(4,322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) * * * Starting price $5.00 /user/mo Free trial Not available Free version Not available Value For Money 4.7 - [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)4.6[(3,653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) * * * Starting price $10.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 ## UKG Pro Features - Popular features found in Payroll 401(k) Tracking Benefits Management Check Printing Compensation Management Compliance Management Direct Deposit Employee Database Self Service Portal Third-Party Integrations W-2 Preparation Wage Garnishment - More features of UKG Pro 360 Degree Feedback Activity Dashboard Ad hoc Reporting API Applicant Tracking Approval Process Control Assessment Management Attendance Management Attendance Tracking Availability Management Background Screening Benchmarking Benefits Dashboard Billing & Invoicing Budgeting/Forecasting Calendar Management Candidate Management Career Development Clock In/Out Collaboration Tools Competency Management Compliance Tracking Configurable Workflow CRM Customizable Fields Customizable Templates Dashboard Data Transformation Data Visualization Document Management Drag & Drop Electronic Forms Electronic Signature Employee Engagement Employee Handbook Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Scheduling Employee Self Service Feedback Management FMLA Administration For Accountants For Cloud Goal Management Goal Setting/Tracking HR Management Individual Development Plans Internal HR Interview Management Job Description Management Job Posting Job Requisition Labor Forecasting Learning & Development Learning Management Leave Tracking Mobile Access Mobile App Multi-Country Multi-State Negative Feedback Management Offboarding Onboarding Online Benefits Enrollment Organizational Charting Orientation Workflow Management Payroll Management Payroll Reporting Performance Appraisal Performance Management Performance Metrics Performance Review Management Progress Tracking Pulse Surveys Recommendations Recruitment Management Reference Checking Reporting/Analytics Reporting & Statistics Resume Parsing Resume Search Search/Filter Self-Service Content Curation Self Service Data Preparation Shift Swapping Sick Leave Tracking Skills Assessment Skills Tracking Succession Management Succession Planning Surveys & Feedback Talent Acquisition Talent Management Task Management Tax Compliance Time & Attendance Time Off Management Time Off Requests Timesheet Management Training Management Vacation/Leave Tracking Variable Workforce Visual Analytics Web-based Deployment Workflow Management ## UKG Pro Integrations Achievers Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Informatica Data Integration and Engineering Integration rated undefined from -1 review OneLogin Integration rated undefined from -1 review LinkedIn for Business Integration rated undefined from -1 review See all 33 integrations ## UKG Pro User Reviews ## UKG Pro customer ratings - Overall rating: 4.3/5 - Total reviews: 743 ### Rating distribution - 5 stars: 377 reviews (51%) - 4 stars: 249 reviews (34%) - 3 stars: 79 reviews (11%) - 2 stars: 15 reviews (2%) - 1 star: 23 reviews (3%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.1/5 - Customer support: 4.0/5 - Functionality: 4.2/5 --- ### UKG’s Broad, Fast-Evolving Tools Make HR and Payroll Easier - Overall rating: 5/5 - Reviewer: Michelle L. - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. One of the latest features that we have implemented is UKG's AI assistant Bryte. It is still learning and growing but has already made a great difference for us in the accessibility of information to employees with its integration into the HR Help module. The AI can now read the policies, procedures, etc., that we have posted for employees and help our employees EASILY find exactly what they are looking for. It allows them to ask questions in plain language and find the document and the section in the document they are looking for. It has decreased the question volume coming to HR and has helped managers and employees greatly. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros Through its acquisitions, UKG is able to offer a breadth of software supports and tools that utilize new capabilities faster. It helps us offer features to employees that make things easier for them, while also allowing for the controls and processes that make them easier for us in HR and Payroll. Additionally, the capability to integrate with any other systems allows us to automate so many elements for greater accuracy and ease. #### Cons While the acquisition of other software that they link together allows UKG to add features faster, it comes with a downside too. The ecosystem of the linked systems can be quite delicate and require some extra maintenance/troubleshooting until you have the controls built in to streamline. In addition, since UKG is a network of systems linked together, there are duplicative tools in the different systems and there is not always a resource to help you understand the pros and cons of each potential solution to choose the best one for your needs. So that is done more via trial and error. --- ### UKG Pro Does Everything We Need—and More - Overall rating: 5/5 - Reviewer: Debbie R. - Industry: Banking - Company size: 201-500 employees - Product usage: 5+ years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use payment services with UKG Pro and that benefits us so we do not have to do them. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros UKG Pro does everything we need it to do and more. #### Cons Sometimes there are hiccups in some of the things when they do updates or new features. These should be fixed before pulling it into the software. --- ### UKG’s Advanced Time Tracking and AI Analytics, Backed by Excellent Support - Overall rating: 5/5 - Reviewer: Dwayne D. - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: 5+ years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. UKG Pro addresses our advanced scheduling requirements and provides timekeeping solutions for our organization. It meets the needs of our Collective Agreements and offers tools to schedule and compensate our staff properly. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros UKG is an industry leader. Its primary strengths are its advanced time-tracking capabilities and AI-driven analytics. It also provides excellent customer support, along with strong training materials that make it easier to get up to speed. #### Cons We’re surviving the standardization of the UI/UX changes, but it has meant having to constantly update our tip sheets and training materials. On top of that, we don’t have any performance metrics available from the cloud team or the stack our organization has been assigned. #### Vendor response Hi Dwayne, Thank you for your thoughtful review. It’s great to hear that UKG Pro’s time tracking, AI-driven analytics, and scheduling tools support your workforce needs Replied October 2026 --- ### Easy-to-Use, Comprehensive HCM Solution with Nearly Every Module You Need - Overall rating: 5/5 - Reviewer: Tina G. - Verified reviewer: Yes - Company size: 10000+ employees - Product usage: 5+ years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Continued improvements to the Global components. And ongoing integration of AI. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 2/5 #### Pros Easy to use, configure, and manage. It offers almost every module you need for a complete HCM solution. #### Cons Support has degraded over the years. Pricing for additional modules and support has increased substantially. #### Vendor response Hi Tina, We appreciate your review. It’s encouraging to hear that UKG Pro is easy to configure and offers the modules you need for a complete HCM solution. Replied October 2026 --- ### Easy to Use and Streamlines Employee Administration with UKG Modules - Overall rating: 5/5 - Reviewer: Lynn N. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered We love the all in one solution - we used to have multiple external systems that didn't work together and UKG has solved that for us as an all in one solution. #### Ratings breakdown - Ease of use: 5/5 #### Pros The ease of use for both administrators and employees. We have added on multiple UKG modules including People Assist, Document Manager, Benefits Administration. We also have integrations to HR Soft and other systems that make it so much easier to manage employee administration. #### Cons We would like to be able to customize processes, such as enhanced workflow approvals for status changes, etc. #### Vendor response Thank you for leaving a review! We’re pleased UKG Pro is making administration easier for both employees and administrators while reducing reliance on disconnected systems. Replied October 2026 --- ### Well Worth Your Time to Explore This Option - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered It is a great product with many business applications that we used daily. The support was there when we needed it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Robust product with a lot of features, possibly more than we would use. But great for our mid-sized organization. #### Cons We like the way it was organized and put together. We used it to do our recruiting, Human Resources, Payroll, Accounting reports, and many more. #### Vendor response Thanks for your thoughtful review. It’s great to hear UKG Pro’s broad capabilities and organization worked well for your mid-sized team across so many daily business needs. Replied October 2026 --- ### Solid and reliable once you get past the learning curve - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Solid, dependable tool that gets the job done for everyday HR and payroll tasks. It takes some time to configure properly and get used to, but it saves our team a lot of manual busywork in the long run. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The self-service portal makes it super easy for employees to grab paystubs, submit PTO, and update info on their own. Once you get things running, it handles payroll and tracking really reliably. #### Cons The learning curve is pretty steep, and the backend settings can feel clunky and outdated. Customer support is also hit-or-miss when you run into trickier issues. --- ### UKG for Payrolll - Overall rating: 4/5 - Reviewer: Leah G. - Industry: Automotive - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I’m just used to it. Multiple jobs that I’ve had has used UKG pro for payroll. It’s easy to use never had a problem. #### Cons Sometimes, if you go to the website, there can be some glitches although it’s easy to use it’s not the smoothest program in the world at least not the website. --- ### UKG Pro - Excellent Company Management System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: 3-5 years · weekly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered UKG Pro has been a great transition for our company in all areas: recruiting, payroll, reviews, benefits, etc. We are very happy with the system. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I was a member of the rollout HR team that helped in our system management transfer. I was most impressed by the customer support we received from the UKG team. We had a few meetings with their rep and they ensured we were ready for rollout before rolling it out to our employees. I am a part of the recruitment team, and it is very easy to move a new hire through the candidate process. I also appreciate that there are representatives available to assist with support either through an email or a phone call. #### Cons I wish UKG had created some visual guides for employees, both on the admin side and on the user side. My company had created some of our own visuals to aide in training, but some additional tutorials would be nice to have available for distribution. #### Vendor response Hi Amy, Thank you for taking the team to leave a review! We're please to hear that you received great customer support and that it is easy to navigate through the hiring process. Replied August 2026 --- ### Bath and Body Works Employee that uses UKG Pro - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 10000+ employees - Product usage: 1-3 years · weekly - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall UKG Pro is easy to navigate and use, there are a few minor cons, but overall, a great app. It is an app that is easy to get comfortable with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It is easy to navigate and not overwhelming. As someone who has used it both as a manager and employee, it is overall an easy tool to use. #### Cons The time off requests can be a little tricky. Also it doesn't keep you updated often. For example if you offer a shift to someone it doesn't let you know if they took the shift or not until the manager approves it. --- Showing 1 - 10 of 743 Reviews [See All Reviews](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/) ## UKG Pro Popular Comparisons [RUN Powered by ADP vs UKG Pro](https://www.softwareadvice.com/hr/adp-run-profile/vs/ukg-pro/)[Rippling vs UKG Pro](https://www.softwareadvice.com/hr/rippling-profile/vs/ukg-pro/)[Deel vs UKG Pro](https://www.softwareadvice.com/hr/deel-profile/vs/ukg-pro/)[BambooHR vs UKG Pro](https://www.softwareadvice.com/hr/bamboohr-profile/vs/ukg-pro/)[Paylocity vs UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/vs/web-pay/)[ADP Workforce Now vs UKG Pro](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/ukg-pro/)[Paycom vs UKG Pro](https://www.softwareadvice.com/hr/paycom-profile/vs/ukg-pro/)[Paychex vs UKG Pro](https://www.softwareadvice.com/hr/paychex-flex-profile/vs/ukg-pro/)[Paycor vs UKG Pro](https://www.softwareadvice.com/hr/paycor-perform-profile/vs/ukg-pro/)[Asure vs UKG Pro](https://www.softwareadvice.com/hr/asure-payroll-profile/vs/ukg-pro/)[isolved vs UKG Pro](https://www.softwareadvice.com/hr/isolved-profile/vs/ukg-pro/)[Patriot Software vs UKG Pro](https://www.softwareadvice.com/compare/3746-Patriot-Software/vs/419212-ukg-pro/)[Dayforce vs UKG Pro](https://www.softwareadvice.com/compare/4592-Dayforce-HCM/vs/419212-ukg-pro/)[Proliant vs UKG Pro](https://www.softwareadvice.com/lms/pro-liant-profile/vs/ukg-pro/)[Workday HCM vs UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/vs/workday-hcm/)[HiBob vs UKG Pro](https://www.softwareadvice.com/hr/bob-profile/vs/ukg-pro/)[QuickBooks Desktop Payroll vs UKG Pro](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/vs/ukg-pro/)[Centrally HR vs UKG Pro](https://www.softwareadvice.com/hr/centrally-hr-profile/vs/ukg-pro/)[UKG Ready vs UKG Pro](https://www.softwareadvice.com/compare/419212-ukg-pro/vs/419228-UKG-Ready/)[CoAd vs UKG Pro](https://www.softwareadvice.com/hr/primepay-profile/vs/ukg-pro/) [Compare All Alternatives](https://www.softwareadvice.com/hr/ukg-pro-profile/alternatives/) ## Other Top Recommended Payroll Software [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4886) Recently recommended **367** times [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3653) Recently recommended **320** times [Paychex](https://www.softwareadvice.com/hr/paychex-flex-profile/) **4.2** (1820) Recently recommended **299** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1400) Recently recommended **266** times Stuck Between Options? 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