# Best Internal Communications Software - 2026 Reviews & Pricing

> Find the best Internal Communications Software for your organization. Compare top Internal Communications Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/internal-communications/smarp-profile

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# Best Internal Communications Software of 2026

Updated June 25, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Buyers Guide
4.  Related Software

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254 results

### Compare Products

Showing 1 - 25 of 254 products

#### Company Size

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-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

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**Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.  
  
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**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

4.29

[(14)](https://www.softwareadvice.com/push-notifications/deskalerts-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined messages through pop-up notifications and by color-coding based on the level of emergency. Features of DeskAlerts include customizable templates, multi-channel delivery, one-click alerts, messaging, virtual mapping and more. It comes with a questionnaire builder, which lets users share custom surveys or polls among staff members and receive immediate feedback to improve employee engagement. Additionally, it helps users utilize scrolling the ticker tool to display high-priority messages as headlines on computer screens. DeskAlerts comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems used for single-sign-on and active directory processes. Pricing is available on annual subscriptions and support is extended via phone, email, documentation and other online measures. SOC 2 Type II, GDPR, DPF, DPA, and NIST 2.0 compliant.... [Read more](https://www.softwareadvice.com/push-notifications/deskalerts-profile/)

### Best rated features:

Newsletter Management

5.0

Templates

5.0

Mass Notifications

5.0

Activity/News Feed

4.5

### Worst rated features:

Multi-Language

4.0

Communication Management

4.0

[See all features](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#key-features)

### LITE Package for on-prem hosting

$3,300.00/year

per 100 users The DeskAlerts LITE Package for On-Prem Hosting provides a secure, streamlined notification system hosted on your internal servers. Ideal for businesses focused on data control and compliance, it ensures reliable employee communication within your network.... [Read more](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#pricing-and-plans)

### LITE Package for cloud hosting

$4,400.00/year

per 100 users The DeskAlerts LITE Package for Cloud Hosting offers a secure, efficient notification system hosted on our reliable cloud infrastructure. Ideal for businesses seeking flexibility and ease of deployment, it ensures seamless communication without the need for internal server management.... [Read more](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#pricing-and-plans)

4.83

[(151)](https://www.softwareadvice.com/business-continuity/alert-media-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows—so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries—from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart—rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference: Deeper, Actionable Risk Intelligence > Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication > High-throughput, multichannel delivery with two-way messaging and simple workflows—so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution > Intelligence, people data, and response actions come together in one system—reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution > Intuitive workflows and minimal training drive broader admin adoption—eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity > Expand risk monitoring and response capabilities as needs grow—without adding tools, headcount, or operational complexity. Implementation & Support > Streamline onboarding and change management with dedicated support and get answers fast with 24/7 responsiveness from a live team.... [Read more](https://www.softwareadvice.com/business-continuity/alert-media-profile/)

### Best rated features:

Employee Directory

5.0

Communications Management

5.0

Web Notifications

5.0

User Management

5.0

[See all features](https://www.softwareadvice.com/business-continuity/alert-media-profile/#key-features)

### AlertMedia Pricing

Custom

Pricing available upon request

AlertMedia offers straightforward, flexible pricing that works for teams of any size and adapts to your organization's unique needs. Our pricing is tiered based on the number of employees and/or locations for the products included in your subscription. Plus, you can add unlimited Admins and HRIS integrations at no additional cost, allowing for seamless adoption. We’d love to provide a custom proposal for your organization—just fill out the form to get started!... [Read more](https://www.softwareadvice.com/business-continuity/alert-media-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/business-continuity/alert-media-profile/#pricing-and-plans)

5.0

[(4)](https://www.softwareadvice.com/collaboration/hubley-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

If you're an IT leader, HR manager, or internal communications professional at a mid- to large-sized organization already invested in Microsoft 365, hubley was built for you. hubley turns SharePoint and Microsoft 365 into a beautiful, intelligent intranet your teams will actually enjoy using, now with AI that helps you create content faster, find answers instantly, and drive real employee engagement. All inside the tools you already own. Unlike platforms that add another silo to your tech stack, hubley is built natively on SharePoint, extending your existing Microsoft investment rather than replacing it. Your employees get a modern, personalized experience — with targeted news, peer recognition, org charts, events, and 90+ configurable features — delivered across desktop, Microsoft Teams, email, and the hubley Employee App. Publish once, reach everyone. With hubley.ai, teams can draft policies, announcements, and documents in seconds using AI-powered writing tools. SearchHub.ai lets users find answers across SharePoint, Teams, and OneDrive with a single search. And AnalyticsHub+ gives leaders real insight into what content is landing and where engagement needs attention. What truly sets hubley apart is the support. Every client is paired with a dedicated Customer Success Manager who leads discovery workshops, configures your environment, trains your team, and stays with you long after launch. Through hubley Green, you receive quarterly feature updates, design refreshes, and unlimited white-glove support — so your intranet never grows stale. Implementation typically takes just 4–8 weeks. Visit hubley.com to see how organizations are making their intranets beautiful and smarter — and schedule a demo to experience it firsthand.... [Read more](https://www.softwareadvice.com/collaboration/hubley-profile/)

### Best rated features:

Activity/News Feed

5.0

Alerts/Notifications

5.0

Real-Time Notifications

5.0

Employee Photos

5.0

### Worst rated features:

Reporting & Statistics

2.0

Audio/Video Messaging

4.0

[See all features](https://www.softwareadvice.com/collaboration/hubley-profile/#key-features)

4.69

[(1058)](https://www.softwareadvice.com/portal/onboard-profile/reviews/)

Best for:Enterprise businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

OnBoard is an AI-powered board management software designed to simplify governance processes for boards and leadership teams across various industries such as financial services, healthcare, higher education, nonprofits, government, and technology. It provides tools to streamline workflows and enhance board operations. The software includes features for managing the entire meeting lifecycle, such as Agenda Builder, Minutes Builder, and Task Management. It offers a centralized governance system with secure document storage, eSignatures, and file management. Director engagement tools include notes, annotations, digital voting, mobile applications, and video conferencing capabilities. AI functionality supports automated processes through Agenda AI, Book AI, Minutes AI, and an Intelligent Assistant that delivers insights from governance records. OnBoard adheres to security and compliance standards, including SOC 2, ISO 27001, HIPAA, and GDPR, with advanced data protection measures. It includes tools for board continuity, such as assessment features, diversity reporting, skills tracking, and roles management to support leadership transitions. Meeting analytics provide insights to improve engagement and effectiveness.... [Read more](https://www.softwareadvice.com/portal/onboard-profile/)

### What users love

-   Centralized board meeting management
-   User-friendly and accessible design
-   Efficient board member collaboration

### To take in mind

-   Limited page and layout flexibility
-   Feature limitations and usability issues
-   Slow and inconsistent document uploads

### Best rated features:

Content Library

5.0

Commenting/Notes

5.0

Single Sign On

5.0

Discussions/Forums

5.0

[See all features](https://www.softwareadvice.com/portal/onboard-profile/#key-features)

### Essentials

Custom

Pricing available upon request

Essential tools to start delivering effective board governance immediately.

### Premium

Custom

Pricing available upon request

Enhanced effectiveness with intelligence insights & increased productivity.

### Ultimate

Custom

Pricing available upon request

A full suite of best-in-class capabilities to to enable governance at scale.

[See full pricing details](https://www.softwareadvice.com/portal/onboard-profile/#pricing-and-plans)

4.31

[(36)](https://www.softwareadvice.com/internal-communications/haiilo-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Haiilo’s AI-Powered intranet is the digital home your employees actually want to use – built to inform, connect, and engage your entire workforce, from HQ to the frontline. It goes beyond traditional intranets by combining communication, knowledge sharing, and engagement in one modern platform. With Haiilo, you can keep everyone aligned, no matter where they work. It bridges the gap between launching digital tools and ensuring people actually use them, making adoption seamless. From customizable layouts to 135+ integrations, the platform adapts to your needs and scales effortlessly as you grow. Designed for ease of use, Haiilo helps you deliver personalized content, manage internal communications, and give every employee a voice. Whether it’s desk-based teams or frontline workers, Haiilo brings your entire workforce into the conversation. And with built-in analytics and AI-powered insights, you’ll understand what matters most to your people – and how to act on it.... [Read more](https://www.softwareadvice.com/internal-communications/haiilo-profile/)

### Best rated features:

Policy Management

5.0

Real-Time Notifications

5.0

Access Controls/Permissions

5.0

Reporting & Statistics

5.0

### Worst rated features:

Negative Feedback Management

3.0

Engagement Tracking

3.3

Real-Time Chat

3.5

Customizable Reports

3.5

[See all features](https://www.softwareadvice.com/internal-communications/haiilo-profile/#key-features)

4.75

[(4)](https://www.softwareadvice.com/internal-communications/proze-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Proze is a SaaS employee communications platform with powerful drag & drop functionality for creating engaging and effective multi-channel employee communications with deep analytics. It lets authors personalize and target content based on specific employee profile attributes using our standard or your own templates. Proze is one of the most robust, full featured and multi-channel SaaS employee experience platforms available with large global entities, such as Koch, Georgia Pacific, Boston Scientific, Gates Foundation, Scientific Games, Autodesk, and IDEXX, who use the Proze platform to engage and communicate with all their employees. Proze integrates with Microsoft Teams, O365, Slack, LinkedIn and Salesforce, facilitating internal communication and providing the flexibility and power managers need for effective and trackable employee communications and engagement.... [Read more](https://www.softwareadvice.com/internal-communications/proze-profile/)

### Basic

$500.00/month

[See full pricing details](https://www.softwareadvice.com/internal-communications/proze-profile/#pricing-and-plans)

4.70

[(50)](https://www.softwareadvice.com/crm/showcase-workshop-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Showcase Workshop is a sales enablement solution designed to help businesses create sales presentations and share them with customers via emails. The built-in analytics platform allows sales representatives to convert business data into actionable insights and gain visibility into customers’ activities. It enables teams to add digital content including slideshows, product brochures, images, videos, contracts, proposals and datasheet into presentations and review sharing history on a centralized dashboard. Features of Showcase Workshop are email management, notifications, data storage, data import, reporting and more. Additionally, employees can utilize mobile applications on Android and iOS devices to create, manage and share content with external prospects, even from remote locations. Showcase Workshop comes with an application programming interface (API), which facilitates integration with various third-party platforms. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/crm/showcase-workshop-profile/)

### Best rated features:

Lead Capture

5.0

Customizable Templates

5.0

Access Controls/Permissions

5.0

CRM Integration

5.0

[See all features](https://www.softwareadvice.com/crm/showcase-workshop-profile/#key-features)

### Small Business

$29.00/month

The plan has no set up fees and comes with free upgrades.

### Medium Business

$19.00/month

The plan has no set up fees and comes with free upgrades.

### Enterprise

$10.00/month

The plan has no set up fees and comes with free upgrades.

[See full pricing details](https://www.softwareadvice.com/crm/showcase-workshop-profile/#pricing-and-plans)

[Any.do](https://www.softwareadvice.com/project-management/any-do-profile/)

4.72

[(1017)](https://www.softwareadvice.com/project-management/any-do-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Your all‑in‑one control center for managing your team's tasks, project, calendar, and chat. All-in one intuitive app that costs just $5 per user. Build visual workflows, flip between Kanban, Calendar, Table or Gantt views, drag‑drop tasks and let automations sweep away grunt work so humans can think. Native WhatsApp integration keeps chatter where people already live, while real‑time analytics spotlight workload and momentum. Operations, marketing, design or finance—everyone gains the same clear, clutter‑free workspace. Solo strivers can try the same engine free: plan days, set smart reminders, sync across mobile, desktop and web, then invite colleagues when the side‑hustle becomes a company. Fits any role—minus the bulky price tag. Free onboarding for team seals the deal. Teams enjoy the daily planner, smart reminders and People View for instant ownership clarity. Security guards your data, while unlimited guests and cross‑device sync erase friction.... [Read more](https://www.softwareadvice.com/project-management/any-do-profile/)

### What users love

-   Comprehensive task organization tools
-   Intuitive and user-friendly design
-   Flexible free and paid plans

### To take in mind

-   Slow and unresponsive assistance
-   Inconsistent and limited notifications

### Best rated features:

Customer Journey Mapping

5.0

Real-Time Chat

5.0

Business Card/Badge Scanning

5.0

Availability Management

5.0

[See all features](https://www.softwareadvice.com/project-management/any-do-profile/#key-features)

### Premium

$7.99/month

$4.99 per month / member, when billed annually.

### Family

$9.99/month

For families who want to easily manage their household. $8.33 per month / member, when billed annually.... [Read more](https://www.softwareadvice.com/project-management/any-do-profile/#pricing-and-plans)

### Teams

$4.99/month

$4.99 per month / member, when billed annually.

[See full pricing details](https://www.softwareadvice.com/project-management/any-do-profile/#pricing-and-plans)

[Slack](https://www.softwareadvice.com/remote-support/slack-profile/)

4.66

[(24131)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Best for:Group Messaging

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.... [Read more](https://www.softwareadvice.com/remote-support/slack-profile/)

### What users love

-   Organized and central team messaging
-   User-friendly and intuitive interface
-   Streamlined project collaboration tools

### To take in mind

-   Message overload and history limits
-   Overwhelming notification volume
-   Restrictive free plan and high cost

### Best rated features:

Natural Language Processing

5.0

Scheduling

5.0

Private Chat

5.0

Recording

5.0

### Worst rated features:

Call Recording

3.0

Transcripts/Chat History

3.8

To-Do List

3.8

[See all features](https://www.softwareadvice.com/remote-support/slack-profile/#key-features)

### Free

Custom

Pricing available upon request

### Pro

$8.75/month

### Business+

$15.00/month

[See full pricing details](https://www.softwareadvice.com/remote-support/slack-profile/#pricing-and-plans)

[Miro](https://www.softwareadvice.com/project-management/miro-profile/)

4.69

[(1691)](https://www.softwareadvice.com/project-management/miro-profile/reviews/)

Best for:Mid-size businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro enables distributed teams to come together to synthesize information, clarify complex ideas, and make decisions faster. On a Miro Board, teams develop strategy, design products and services, and manage complex workflows all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information. Miro includes a full suite of capabilities designed for innovation including diagramming, real-time data visualization, workshop facilitation, and built-in support for common product development processes, including agile practices like estimation and retrospectives. Miro AI extends Miro's capabilities, with AI-driven mapping and diagramming, clustering and summarization, and content generation. Today, more than 100 million users in 180,000 organizations, including Nike, Ikea, Deloitte, WPP, and Cisco, depend on Miro to improve product development collaboration, to speed time to market, and to make sure that new products and services deliver on customer needs.... [Read more](https://www.softwareadvice.com/project-management/miro-profile/)

### What users love

-   Real-time teamwork across teams
-   Intuitive and accessible interface
-   Dynamic visual idea generation

### To take in mind

-   Performance drops on large boards
-   Limited free plan and costly upgrades
-   Clunky and confusing controls

### Best rated features:

Activity Dashboard

5.0

For Websites

5.0

Color Codes/Icons

5.0

Notes Management

5.0

### Worst rated features:

Risk Management

2.9

Dependency Tracking

3.0

[See all features](https://www.softwareadvice.com/project-management/miro-profile/#key-features)

### Free

Custom

Pricing available upon request

Unlimited Members

### Starter

$10.00/month

### Business

$20.00/month

[See full pricing details](https://www.softwareadvice.com/project-management/miro-profile/#pricing-and-plans)

[Missive](https://www.softwareadvice.com/voip/missive-profile/)

4.90

[(184)](https://www.softwareadvice.com/voip/missive-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their existing workflow. Designed for businesses that rely heavily on email, Missive provides features to help teams stay coordinated, focused, and productive. Key features include tags, statuses and task management. The platform offers dedicated team spaces with shared inboxes, tasks, and discussion areas. This enables teams to collaborate on emails, provide context and information to one another, and ensure important messages are handled efficiently. Additionally, Missive provides visibility into team workloads, allowing managers to balance tasks and keep track of who is working on what.... [Read more](https://www.softwareadvice.com/voip/missive-profile/)

### Best rated features:

Real-time Consumer-facing Chat

5.0

Document Management

5.0

Multi-User Collaboration

5.0

@mentions

5.0

### Worst rated features:

Document Storage

3.0

Knowledge Base Management

3.0

Reporting/Analytics

3.8

Shared Inboxes

4.0

[See all features](https://www.softwareadvice.com/voip/missive-profile/#key-features)

### Free

$0.00/month

This is a free plan.

### Starter

$18.00/month

The plan assures a 30-day money back guarantee.

### Productive

$30.00/month

The plan assures a 30-day money back guarantee.

[See full pricing details](https://www.softwareadvice.com/voip/missive-profile/#pricing-and-plans)

[Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/)

4.88

[(196)](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/)

Best for:Communication Management

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

Zulip is the only modern team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other's way. Teams of all sizes rely on Zulip - Fortune 500 companies, open-source projects, startups, and many others. Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud.... [Read more](https://www.softwareadvice.com/remote-work/zulip-profile/)

### Best rated features:

Remote Support

5.0

API

5.0

Access Controls/Permissions

4.9

Communication Management

4.9

### Worst rated features:

Contact Management

3.8

Video Conferencing

3.9

[See all features](https://www.softwareadvice.com/remote-work/zulip-profile/#key-features)

[Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/)

4.64

[(14617)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.... [Read more](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/)

### What users love

-   Flexible and reliable meeting management
-   Intuitive and accessible interface
-   Robust video collaboration features

### To take in mind

-   Limited free plan and costly upgrades
-   Occasional video and audio glitches
-   Sensitive to connection quality

### Best rated features:

Call Recording

5.0

Productivity Tools

5.0

Activity/News Feed

5.0

Moderation

5.0

[See all features](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/#key-features)

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.64

[(5288)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time. Connecteam is trusted by over 50,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial! Running a business is hard and at times overwhelming. That’s why we created Connecteam, so businesses can easily communicate, operate and train their deskless teams, no matter where they are. Our mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have the peace of mind to grow and run their business. We focus on everything employees and managers need to better manage their day to day, in one easy to use platform: multiple tools to enhance employee communication and engagement, employee training and onboarding, employees scheduling, time tracking, timesheets management, digital checklists and forms, task management, HR and welfare, knowledge centers, files storage, and much more! Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). And the best part? Connecteam works like lego. Every business can activate the features it needs and highly customize them for the best fit.... [Read more](https://www.softwareadvice.com/hr/connecteam-profile/)

### What users love

-   Intuitive and accessible interface
-   Streamlined scheduling and tracking
-   Centralized team coordination tools

### To take in mind

-   Limited forms and reporting flexibility
-   Complex and escalating pricing structure
-   Inconsistent mobile and desktop experience

### Best rated features:

Orientation Workflow Management

5.0

Multi-Location

5.0

Geolocation

5.0

Blogs

5.0

[See all features](https://www.softwareadvice.com/hr/connecteam-profile/#key-features)

### Basic

$29.00/month

This package is available for $29/month billed annually or $35/month billed monthly. The price is for the first 30 users, $0.5/month for each additional user.... [Read more](https://www.softwareadvice.com/hr/connecteam-profile/#pricing-and-plans)

### Advanced

$49.00/month

Price is for the first 30 users, $1.5/month for each additional user.

### Expert

$99.00/month

Price is for the first 30 users, $3/month for each additional user.

[See full pricing details](https://www.softwareadvice.com/hr/connecteam-profile/#pricing-and-plans)

[Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/)

4.63

[(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/)

Best for:Proactive Chat

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.... [Read more](https://www.softwareadvice.com/internal-communications/text-request-profile/)

### What users love

-   Intuitive and user-friendly design
-   Responsive support and engagement tools
-   Efficient team and client messaging

### To take in mind

-   Message management and delivery issues
-   Cluttered and confusing dashboard layout
-   Mobile app reliability concerns

### Best rated features:

Data Import/Export

5.0

Polls/Voting

5.0

Automated Responses

5.0

Proactive Chat

4.7

### Worst rated features:

Mobile Coupons

3.0

Video Conferencing

3.2

[See all features](https://www.softwareadvice.com/internal-communications/text-request-profile/#key-features)

[Clinked](https://www.softwareadvice.com/file-sharing/clinked-profile/)

4.87

[(110)](https://www.softwareadvice.com/file-sharing/clinked-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Clinked is a powerful cloud-based portal software that provides an efficient platform for businesses to collaborate, manage projects and share files. Its bank-grade security, user-friendly interface and robust features make it an ideal tool for teams looking to streamline their workflow. Security Clinked takes data security very seriously and has taken several measures to ensure that its users' information is always safe. One such measure is its ISO 27001 certification, which provides an internationally recognized standard for information security management systems. In addition to this certification, Clinked uses Amazon Web Services (AWS) to host its data centers for public cloud solutions. AWS is itself ISO 27001, SAS70, and PCI certified, as well as HIPAA compliant, and meets US federal government customer requirements by being FISMA and FIPs certified. Additionally, with 256-bit SSL encryption, TLS 1.2 standards, SSO, controlled logins, and SAS70 and PCI certifications, Clinked ensures that user content is always secure. Clinked is also an approved supplier to the UK government and a member of the official G-Cloud framework. These credentials attest to Clinked's commitment to providing its users with the highest level of security and protection. More about security and compliance at Clinked: clinked.com/security-compliance Document Management Clinked offers a powerful set of access control features that give administrators complete control over who can view, edit, download, and delete content on the platform. Each user on the platform has a set of permissions that are defined by the account administrator. This ensures that users only have access to the relevant features and functions that are necessary for their work. Additionally, administrators can easily manage these permissions, ensuring that the right people have the right access levels. When sharing files with external parties, administrators can take additional security measures, such as limiting the time the document is accessible, requiring a password to access it, and restricting or allowing download. This helps ensure that sensitive information is protected and only accessible to those who need it. In addition to user permissions, files and folders on the platform also have a multi-layer access permissions feature. This means that administrators can define access levels not just at the user level, but also at the folder and file level. File sharing allows users to upload and tag multiple files from various devices, and also provides file previews, annotations, commenting and user tagging. More about Clinked's Virtual Data Room: clinked.com/virtual-data-room Collaboration With Clinked, project collaboration is made easy through features like task assignment, document approvals, and activity commenting. The dashboard provides a centralized view of all project groups, conversations, and tasks, allowing users to stay up-to-date on project progress. Clinked offers integration with Google Workspace, providing users with access to Google Docs, Google Contacts, and Google Calendar. Mobile App Clinked is also accessible via mobile applications for iOS and Android devices. Select Your Portal Option: 1. Easy – For those looking to get started quickly, Clinked offers an easy option that allows users to customize the platform in less than an hour. Visit: clinked.com/client-portal 2. Bespoke – For those with more specific needs, Clinked's bespoke option offers a fully custom portal built to their unique specifications on the Clinked infrastructure. Visit: clinked.com/custom-portal Book a demo to find out how Clinked can help your business: clinked.com/demo... [Read more](https://www.softwareadvice.com/file-sharing/clinked-profile/)

### Best rated features:

Task Management

5.0

Communication Management

5.0

Meeting Management

5.0

Version Control

5.0

### Worst rated features:

Blogs

3.0

Real-Time Chat

3.0

Video Support

3.0

[See all features](https://www.softwareadvice.com/file-sharing/clinked-profile/#key-features)

### Lite

$77.00/month

White-label portal for small businesses. 2 Year commitment - Billed biennially.

### Standard

$194.00/month

2 Year commitment - Billed biennially.

### Premium

$389.00/month

2 Year commitment - Billed biennially.

[See full pricing details](https://www.softwareadvice.com/file-sharing/clinked-profile/#pricing-and-plans)

[ThoughtFarmer](https://www.softwareadvice.com/portal/thoughtfarmer-profile/)

4.82

[(118)](https://www.softwareadvice.com/portal/thoughtfarmer-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ThoughtFarmer is a best-in-class intranet platform that helps organizations connect employees, streamline internal communication, and build a vibrant workplace culture. Designed for today’s hybrid and remote teams, ThoughtFarmer combines powerful, easy-to-use features like document management, news publishing, team directories, and online forms—all in one centralized hub. Whether you’re looking to improve employee engagement, simplify knowledge sharing, or bring your company values to life, ThoughtFarmer makes it simple. With 240+ powerful features, it helps teams stay connected, aligned, and engaged—whether working remotely, in-office, or hybrid. Creating and managing content is simple with drag-and-drop page templates and integrated media galleries. Document management tools let users upload, preview, edit, and organize documents, photos, and videos—complete with version control and customizable permissions. Employees can quickly find what they need through an integrated search engine with intuitive filtering, bookmarking, and customizable navigation. For internal communication and culture, ThoughtFarmer offers a dynamic social feed with shout-outs, @mentions, commenting, and activity streams—perfect for sharing announcements, recognizing employees, and building community. An interactive org chart makes it easy to visualize connections across locations, departments, and teams, with rich employee cards that include titles, contact details, and photos. Trusted by organizations worldwide, we help teams stay informed, aligned, and connected.... [Read more](https://www.softwareadvice.com/portal/thoughtfarmer-profile/)

### Best rated features:

Blogs

5.0

Single Sign On

5.0

Configurable Workflow

5.0

Employee Portal

5.0

### Worst rated features:

Customizable Templates

3.0

[See all features](https://www.softwareadvice.com/portal/thoughtfarmer-profile/#key-features)

### Business

$6.00/month

As low as $6 per user per month (500+ employees). All features included, backed by our award-winning support, and 90-day risk-free guarantee.... [Read more](https://www.softwareadvice.com/portal/thoughtfarmer-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/portal/thoughtfarmer-profile/#pricing-and-plans)

[Simpplr](https://www.softwareadvice.com/employee-communication-tools/simpplr-profile/)

4.84

[(112)](https://www.softwareadvice.com/employee-communication-tools/simpplr-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Simpplr is an AI-powered employee experience platform designed to enhance workplace communication, engagement, and task management. It is used by organizations in sectors such as healthcare, manufacturing, technology, professional services, and education. The platform supports human resources, internal communications, and IT teams managing distributed workforces, including both office-based and frontline employees. The platform includes an AI-powered intranet that acts as a centralized hub for employee communications and daily tasks. Its AI search functionality consolidates data from various enterprise systems to provide reliable search results. AI agents automate routine service requests and workflows, helping to reduce workloads for IT and HR teams. Features include tools for internal communications, employee recognition, feedback surveys, and personalized newsletters. Analytics capabilities allow organizations to monitor engagement and track employee experience metrics. Simpplr provides enterprise-grade security and supports communication across multiple channels to connect employees in various work environments. Recognition tools facilitate peer-to-peer acknowledgment, while survey features help collect employee feedback and assess workforce sentiment.... [Read more](https://www.softwareadvice.com/employee-communication-tools/simpplr-profile/)

### Best rated features:

Private Network

5.0

Employee Directory

5.0

Communication Management

5.0

Survey/Poll Management

5.0

### Worst rated features:

Screen Sharing

2.0

Meeting Management

2.8

File Sharing

3.6

[See all features](https://www.softwareadvice.com/employee-communication-tools/simpplr-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/employee-communication-tools/simpplr-profile/#pricing-and-plans)

[Talkspirit](https://www.softwareadvice.com/intranet/talkspirit-profile/)

4.77

[(146)](https://www.softwareadvice.com/intranet/talkspirit-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Talkspirit is a cloud-based collaboration tool suitable for organizations of all sizes. Key features include user groups, a project newsfeed, a chat tool, file sharing and search functions. Talkspirit allows users to create groups for specific projects, and groups can be either public or private. Users can upload files including PDFs, spreadsheets, video and audio files. They can also make announcements and communicate to other group members. The newsfeed tool allows users to view real-time updates across all groups, or only from groups that are relevant to specific users. Additional built-in communication channels include text and video chat. Users can search for people, documents and conversations, and search results are prioritized based on user activity. Integrations include Dropbox, Google Drive, Facebook, LinkedIn and GitHub. Mobile apps are available for iOS and Android devices. Support is offered via email, an online helpdesk, in-app support and chat. Monthly and annual pricing is available.... [Read more](https://www.softwareadvice.com/intranet/talkspirit-profile/)

### Best rated features:

Commenting/Notes

5.0

Multiple Projects

5.0

Task Scheduling

5.0

Private Network

5.0

[See all features](https://www.softwareadvice.com/intranet/talkspirit-profile/#key-features)

[Avaza](https://www.softwareadvice.com/project-management/avaza-profile/)

4.63

[(475)](https://www.softwareadvice.com/project-management/avaza-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices and more. Avaza also integrates with third-party platforms to manage workflows. Avaza is an integrated cloud solution for professional services companies and is supported on tablets and mobile devices. Users can run their entire client-focused business in Avaza, allowing them to run projects with support for resource management, project and task tracking, time and expense management, quoting, invoices and online payments. The platform offers online project collaboration with clients and allows users to drag and drop tasks and files as needed. Tasks can be viewed in list view, Kanban boards or on Gantt charts. Avaza offers time and expense tracking, as well as online payments directly from invoices. Users can generate reports on metrics such as estimates by status, financial transactions, expenses by customer and more, in order to provide business insight.... [Read more](https://www.softwareadvice.com/project-management/avaza-profile/)

### Best rated features:

Contact Management

5.0

Agile Methodologies

5.0

Electronic Payments

5.0

Activity Tracking

5.0

### Worst rated features:

Remote Access/Control

3.0

[See all features](https://www.softwareadvice.com/project-management/avaza-profile/#key-features)

### Startup

$11.95/month

The plan is a simple one accomodating teams of all sizes.

### Basic

$23.95/month

The plan is a simple one accomodating teams of all sizes.

### Business

$47.95/month

The plan is a simple one accomodating teams of all sizes.

[See full pricing details](https://www.softwareadvice.com/project-management/avaza-profile/#pricing-and-plans)

[HulerHub](https://www.softwareadvice.com/productivity/huler-hub-profile/)

4.85

[(89)](https://www.softwareadvice.com/productivity/huler-hub-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

HulerHub reduces tech sprawl and supports HR teams to deliver first-class personalised digital experiences to employees on any device, at any time, anywhere. Wherever and whenever your people work, HulerHub connects everyone with the tools, systems and knowledge they need inside a meaningful, engaging, personalised experience. Discover why HulerHub is the first choice for people-first organisations the world over, such as Travelodge, Centrica and Dairy Queen.... [Read more](https://www.softwareadvice.com/productivity/huler-hub-profile/)

### Best rated features:

Customizable Fields

5.0

File Management

5.0

Document Management

5.0

Employee Recognition

5.0

[See all features](https://www.softwareadvice.com/productivity/huler-hub-profile/#key-features)

### Basic

£3.00/month

[See full pricing details](https://www.softwareadvice.com/productivity/huler-hub-profile/#pricing-and-plans)

[BoardPAC](https://www.softwareadvice.com/collaboration/boardpac-profile/)

4.75

[(129)](https://www.softwareadvice.com/collaboration/boardpac-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

BoardPAC is a board governance solution that provides a set of tools to manage, schedule, and monitor board activities. The platform has transformed virtual and hybrid board meetings, facilitating coordination, planning, communication, and execution of board activities regardless of the board members' locations. BoardPAC offers security, adhering to the highest standards of confidentiality, including ISO 27001 certification and 256-bit AES encryption. The platform also includes integrated video conferencing, allowing board members to enjoy a complete virtual meeting experience without switching between apps. Additionally, BoardPAC's paperless meeting feature makes meetings efficient and contributes to a greener environment by eliminating the need for physical documents. The platform includes an AI chatbot, QME AI, designed to enhance decision-making and collaboration in board meetings.... [Read more](https://www.softwareadvice.com/collaboration/boardpac-profile/)

### Best rated features:

Reporting/Analytics

5.0

Video Layouts/Views

5.0

Calendar Sync

5.0

Archiving & Retention

5.0

### Worst rated features:

Polls/Voting

2.0

[See all features](https://www.softwareadvice.com/collaboration/boardpac-profile/#key-features)

### Basic

Custom

Pricing available upon request

The Price Plan offers annual subscription of BoardPAC

[See full pricing details](https://www.softwareadvice.com/collaboration/boardpac-profile/#pricing-and-plans)

[Hiver](https://www.softwareadvice.com/crm/hiver-profile/)

4.68

[(148)](https://www.softwareadvice.com/crm/hiver-profile/reviews/)

Best for:Popular

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that power must mean complexity, and that an intuitive experience must mean limited capabilities. With Hiver, you get the complete depth of a full-fledged help desk, but packaged in a familiar interface that makes it extremely easy to set up and effortless to navigate. All customer channels - including email, live chat, WhatsApp, voice, SMS, and social media - are available in a panel on the left-hand side. From here, teams can quickly access each channel, view the status of every query, and track the number of open, pending, or resolved tickets at a glance. Hiver’s key features include: Omnichannel Shared Inbox - Manage customer conversations from email, live chat, WhatsApp, voice, SMS, and social media - all in one inbox. Teams can view the status of each ticket (open, pending, or closed) and respond without switching tabs. AI Copilot - Get smart reply suggestions, tone improvements, and rephrased drafts — all based on past conversations, internal docs, and knowledge base articles. Helps agents respond faster and more accurately. AI Agents - Automate routine tasks like replying to FAQs, sending follow-ups, tagging and routing tickets, or even closing thank-you messages. AI Agents reduce manual effort and keep workflows moving. AI Insights - Spot trends, delays, or customer risks early with insights drawn from conversation data. Predictive models highlight patterns so teams can act faster and improve continuously. Workflow Automation - Assign tickets based on agent skills, availability, or in round-robin order. Set up rules to auto-tag, prioritize, or escalate queries - reducing the need for manual triage. Internal Collaboration - Collaborate directly on tickets using private notes and @mentions - no need for Slack or messy email threads. Co-author replies with shared drafts and avoid duplicate responses with collision detection. Knowledge Base - Build help articles for both customers and internal teams. Embed articles in chat or portals to improve self-service and reduce ticket volume. Customer Feedback (CSAT) - Send customizable surveys at any point in the support journey. Capture feedback in real time to measure satisfaction and identify areas to improve. Reports & Dashboards - Track key metrics like resolution time, agent performance, CSAT scores, and ticket volume. Create custom dashboards for deeper visibility. Hiver AI being embedded across all parts of the customer support journey - triage, resolution, and insights, and the easy-to-use interface are definitely two characteristics that make the tool so capable. But Hiver also prioritises customer support. You get 24x7 human-led support over email and chat, across all of Hiver’s plans (including the free one). So help is always right around the corner in case you run into any trouble with the product.... [Read more](https://www.softwareadvice.com/crm/hiver-profile/)

### Best rated features:

Issue Tracking

5.0

Shared Inboxes

5.0

SSL Security

5.0

Reporting/Analytics

5.0

[See all features](https://www.softwareadvice.com/crm/hiver-profile/#key-features)

### FREE

$0.00/month

Your starter plan with basic channels and automations to get started with customer service

### GROWTH

$25.00/month

### PRO

$55.00/month

SLAs, CSAT, and rich visual analytics so you can manage business queries efficiently.

[See full pricing details](https://www.softwareadvice.com/crm/hiver-profile/#pricing-and-plans)

[Bordio](https://www.softwareadvice.com/project-management/bordio-profile/)

4.96

[(48)](https://www.softwareadvice.com/project-management/bordio-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Bordio is a new project management solution designed to optimize team productivity and streamline project workflows. Here you can create projects, schedule tasks, and collaborate with team members and external partners. The unique feature of Bordio is a waiting list, where you can write down your future tasks, which cannot be scheduled yet in the calendar. Schedule meetings right in the app without the need for external tools, and use Google Calendar integration to manage all your events in one place. Moreover, Bordio excels in workload management by providing accurate time estimates for both tasks and meetings, enabling teams to gauge their workload realistically and plan accordingly. The platform supports setting recurring tasks and events, simplifying routine work and enhancing overall productivity. Bordio's advanced features, such as direct file uploads to tasks and events and a dedicated notes tool for each project, eliminate the need for separate cloud storage and note-taking apps. The mobile app further empowers users to manage their work on the go, maintaining control and coordination with their team from anywhere in the world.... [Read more](https://www.softwareadvice.com/project-management/bordio-profile/)

### Best rated features:

Content Management

5.0

Issue Tracking

5.0

Status Tracking

5.0

Reminders

5.0

### Worst rated features:

Traditional Methodologies

4.0

[See all features](https://www.softwareadvice.com/project-management/bordio-profile/#key-features)

### Basic

$5.99/month

This plan is best for teams and organizations

[See full pricing details](https://www.softwareadvice.com/project-management/bordio-profile/#pricing-and-plans)

[Alkimii People](https://www.softwareadvice.com/hr/alkimii-people-profile/)

4.78

[(69)](https://www.softwareadvice.com/hr/alkimii-people-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Alkimii People is a comprehensive solution for streamlined workforce management in the hospitality industry. Uncover features, such as centralized employee data, payroll predictions, rostering, and real-time access to crucial information. Prioritizing employee satisfaction it lets stakeholders simplify processes from onboarding to mobile time attendance. Teams can create and maintain employee databases to centralize staff information. The platform provides payroll prediction functionality to facilitate financial planning based on forecasting. The software lets stakeholders schedule tasks based on rosters, track and manage staff attendance, and foster teamwork with instant messaging and collaborative tools. Additionally, Alkimii People allows managers to manage time off requests, onboarding and offboarding processes, and employee engagement through feedback, recognition, and celebration.... [Read more](https://www.softwareadvice.com/hr/alkimii-people-profile/)

### Best rated features:

Mobile Access

5.0

Newsletter Management

5.0

Real-Time Updates

5.0

Commenting/Notes

5.0

### Worst rated features:

Content Management

3.0

Reporting/Analytics

3.8

Compensation Management

4.0

Sick Leave Tracking

4.0

[See all features](https://www.softwareadvice.com/hr/alkimii-people-profile/#key-features)

1

[2](https://www.softwareadvice.com/internal-communications/?page=2)[3](https://www.softwareadvice.com/internal-communications/?page=3)[4](https://www.softwareadvice.com/internal-communications/?page=4)[5](https://www.softwareadvice.com/internal-communications/?page=5)

...

[11](https://www.softwareadvice.com/internal-communications/?page=11)

## Popular Comparisons

[

Connecteam vs Slack

](https://www.softwareadvice.com/hr/connecteam-profile/vs/slack/)[

Jira vs Trello

](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/trello/)[

GoTo Meeting vs Zoom Workplace

](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/188188-gotomeeting/)[

Asana vs Basecamp

](https://www.softwareadvice.com/project-management/asana-profile/vs/basecamp/)[

monday.com vs Confluence

](https://www.softwareadvice.com/project-management/confluence-profile/vs/monday-com/)

## Your Guide to Top Internal Communications Software, August 2025

Software Advice uses reviews from real software users to highlight the top-rated Internal Communications products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)
-   [Flock](https://www.softwareadvice.com/product/165028-Flock/)
-   [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/)
-   [Mattermost](https://www.softwareadvice.com/workflow/mattermost-profile/)
-   [Missive](https://www.softwareadvice.com/voip/missive-profile/)
-   [Pumble](https://www.softwareadvice.com/collaboration/pumble-profile/)
-   [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)
-   [Workplace from Meta](https://www.softwareadvice.com/product/165817-Workplace/)
-   [Zoho Cliq](https://www.softwareadvice.com/employee-monitoring/zoho-cliq-profile/)
-   [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

Imagine, you asked a colleague a question via email two days ago, and you still haven't heard back yet. The email you sent is buried somewhere deep in their inbox, among dozens of other messages.

Sound frustrating but familiar?

Whether your team has 50 people or 500, internal communications can quickly become unmanageable. Email messages can feel like a dump of information and team members hitting "reply all" can clutter inboxes. As a team lead or manager, dealing with unorganized communications can become one of your biggest challenges.

If this sounds like you, it's time you consider internal communications software to simplify communications within your team and create a space for team collaboration.

In this guide, we'll cover:

-   [What is internal communications software?](#Whatisinternalcommunicationssoftware)
    
-   [Common features of internal communication software](#Commonfeaturesofinternalcommunicationsoftware)
    
-   [What type of buyer are you?](#Whattypeofbuyerareyou)
    
-   [Benefits of internal communications software](#Benefitsofinternalcommunicationssoftware)
    
-   [Key considerations when purchasing internal communications software](#Keyconsiderationswhenpurchasinginternalcommunicationssoftware)
    

## What is internal communications software?

Internal communications software is software that serves as the core messaging system within a team or organization. It helps users share information and files and stay connected with team members via private and group channels.

In addition to chat, internal communications tools typically support voice and video calls. Some internal communications tools also offer screen sharing, allowing users to present information during meetings or resolve problems as a group.

A few advanced tools may also provide project management features such as task management, making it easier for teams to collaborate on projects.

_Channels can be used for group communications in_ [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)

## Common features of internal communications software

**Text chat**

Chat with one or more team members. Create active chat rooms (sometimes called "channels") for team members to communicate in.

**File sharing**

Share different types of files with one or multiple team members.

**Conversation history**

Maintain archives of individual and group conversations, and search for information in old chats.

**Voice/video calls**

Interact with team members via voice and/or video calls.

**Meetings**

Schedule meetings with team members and maintain individual and group calendars. Also, conduct meetings via group voice and/or video calls.

## What type of buyer are you?

What a team of 20 people needs in an internal communications tool is very different from what a business of 5,000 people needs. Before you select a tool, it's important to understand your business needs and identify what type of buyer you are.

Buyers of internal communications software usually fall in one of the following three categories:

**Small businesses with up to 50 people**Such businesses usually need an internal communications tool for basic tasks such as chats and sharing information and files. A cloud-based tool with minimal features will usually suit these businesses best. In addition, the per user per month pricing model of cloud tools suit the limited upfront investment viable for most small businesses.

**Midsize businesses with 50 to 1,000 people:** Such businesses usually have multiple teams (possibly at multiple locations) and need an internal communications tool that works for individual as well as group needs. In addition to sharing information and files, these businesses usually need to conduct meetings and presentations digitally. Therefore, these buyers should explore relatively advanced tools with features such as screen sharing and digital meetings. Cloud-based deployment with per user per month pricing will be suitable for most midsize businesses.

**Large businesses with over 1,000 people:** Like midsize businesses, such businesses have multiple teams (typically at multiple locations). However, their internal communications needs also include resolving issues and addressing complaints, in addition to sharing information and files. Therefore, they should explore tools with features that allow setting up an internal help desk as well as remotely raising complaints and troubleshooting issues. This buyer category can explore both cloud-based and on-premise tools. The former option is more suitable if scalability is the prime requirement while the latter is apt for users who want absolute control over their data.

## Benefits of internal communications software

Internal communications software helps your team members communicate effectively with each other. Its benefits include:

**Increased productivity:** These tools help save time that would otherwise have been spent going back and forth in email trails or setting up meetings.

**Reduce communication errors:** These tools also help ensure that all team members are on the same page—they know what is going on, what they need to do, and where their teammates are on each project. This reduces the possibility of communication gaps and misunderstandings as well as possible day-to-day conflicts between team members.

**Increased flexibility in workplace:** With an internal communications tool in place, team members no longer need to be in the office to remain connected with their teammates. This makes it easier for them to work from home or other locations, as well as stay connected while traveling for work.

## Key considerations when purchasing internal communications software

Choosing between multiple internal communications tools can be an overwhelming experience. However, keeping the following things in mind will make it easier to select one:

**Don't confuse internal communications with project management:** While features such as @mentions, tagging, and sharing files are present in both [project management tools](https://www.softwareadvice.com/project-management/) and internal communication tools, the two are very different. Project management tools help organize work whereas internal communications tools aid team members in communicating. Make sure you're clear about how you plan to use the tool, and evaluate the features accordingly.

**Explore collaboration tools:** [Collaboration tools](https://www.softwareadvice.com/collaboration/) are designed to enable teams to work on common goals or objectives and share ideas, regardless of their location. Typically, these tools also offer features such as channels (chatrooms for team members) and private messaging, and can be used for internal communications. Before you choose an internal communications tool, explore collaboration tools and see if they more closely align with your needs.

**Find a tool that complements your existing digital ecosystem:** If you already have Microsoft Office 365 or [Google Suite](https://gsuite.google.com/) in place, you can explore the internal communications tools offered within these suites (Microsoft offers [Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) and [Yammer](https://www.softwareadvice.com/community/yammer-profile/), and Google offers [Hangouts](https://www.softwareadvice.com/community/business-hangouts-profile/) and [Meet](https://www.softwareadvice.com/voip/google-meet-profile/)). If you don't want to use one of these tools, make sure the one you choose works smoothly within your existing digital ecosystem and your team doesn't have to go out of their way to use it.

_Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication._

### Related Internal Communications Software

-   [Corporate Wellness Software](https://www.softwareadvice.com/corporate-wellness/)
-   [DEI (Diversity, Equity & Inclusion) Software](https://www.softwareadvice.com/diversity-equity-inclusion/)
-   [Employee Engagement Software](https://www.softwareadvice.com/hr/employee-engagement-comparison/)
-   [Employee Recognition Software](https://www.softwareadvice.com/hr/employee-recognition-comparison/)
-   [Human Resources Software](https://www.softwareadvice.com/hr/)
-   [Intranet Software](https://www.softwareadvice.com/intranet/)
-   [Org Chart Software](https://www.softwareadvice.com/org-chart/)
-   [PEO Software](https://www.softwareadvice.com/hr/peo-comparison/)
-   [Whistleblowing Software](https://www.softwareadvice.com/whistleblowing/)