Sunbird DCIM vs xMatters

Sunbird DCIM has 91 reviews and a rating of 4.69 / 5 vs xMatters which has 134 reviews and a rating of 4.53 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.69 / 5 (91)

4.53 / 5 (134)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 21, 2020

July 30, 2019

Pros/Cons

  • Pros

  • I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

  • Ease of deployment and use; visuals are very useful

  • Cons

  • If any complaint is that it may be too much with features for what I use it here within our Data Center. But this is not a complaint i would not take any higher than myself here.

  • Would like to be able to "tweak" and handle more custom configuration, but the out of the box stuff is really pretty good.

  • Pros

  • The ease of use is a plus for users who may not be familiar with this type of tool. It's easy to teach and well received.

  • Plenty of tools and resources to educate yourself.

  • Cons

  • There are not much cons but possibly integeration can be done by with other itsm tools ,other than that is isif great use till now

  • Though the mobile app works really well, it would be nice to see more functionality built into it.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux