Chatra vs Pure Chat

Chatra has 432 reviews and a rating of 4.75 / 5 vs Pure Chat which has 315 reviews and a rating of 4.56 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.75 / 5 (432)

4.56 / 5 (315)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 25, 2021

November 23, 2021

Pros/Cons

  • Pros

  • The user interface is great! Chatra is very intuitive and easy for anyone to use.

  • The software is very easy to use and has very good features even on the free trial version.

  • Cons

  • t does have limited functionality which can be a downside, but overall I like this better than Drift.

  • None really, it was a good program; but I found one that was more relevant to what I needed, for less money.

  • Pros

  • Great interface, you can customise the live chat to quite a large extent, it's easy to use and set up

  • Easy to use, great features to motivate conversions.

  • Cons

  • Live chat widget design is bit outdated otherwise tool is great.

  • The interface could be a little more user friendly and more options to customise front end would always be appreciated

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos