# hello24.ai Software Reviews, Demo & Pricing - 2026 > Review of hello24.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/hello24-ai-profile --- [Home](https://www.softwareadvice.com/) / [Conversational AI Platform Software](https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/) / hello24.ai Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # hello24.ai 2026: Benefits, Features & Pricing Wondering if hello24.ai is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview hello24.ai 4.7 [(22)](https://www.softwareadvice.com/live-chat/hello24-ai-profile/#reviews) Pricing Starting at $20.00 per month ### About hello24.ai hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on WhatsApp. It helps companies build strong customer relationships through Whatsapp and other popular messaging apps. The platform enables companies to: - Improve revenue - Re-engage /recover abandoned carts - Share products and take orders on WhatsApp - Automate cross-sell/re-sell campaigns - Deploy marketing campaigns to reach customers on Whatsapp - Get more ROI on your marketing spends compared to traditional ads - Support customers on chat through our advanced chat automation engine - Automate your customer queries. The platform offers a comprehensive set of features such as order management, e-commerce site integrations (Shopify et al), payments (checkout on chat/2-click payment), marketing suite, advanced automation engine, multilingual support, and user analytics. Wondering if hello24.ai is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. ## hello24.ai User Interface ## Popular hello24.ai Alternatives Main Product hello24.ai 4.7 [(22)](https://www.softwareadvice.com/live-chat/hello24-ai-profile/#reviews) Ratings Breakdown - 4.73Ease of use - 4.71Value for money - 4.80Customer support - 4.64Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.37Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Serviceform](https://www.softwareadvice.com/ab-testing/serviceform-profile/) 4.6 [(30)](https://www.softwareadvice.com/ab-testing/serviceform-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.54Value for money - 4.71Customer support - 4.50Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Drift](https://www.softwareadvice.com/live-chat/drift-profile/) 4.5 [(200)](https://www.softwareadvice.com/live-chat/drift-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.12Value for money - 4.37Customer support - 4.34Functionality Pricing Available upon request Get Price Alternative Product [BotPenguin](https://www.softwareadvice.com/product/463719-BotPenguin/) 4.8 [(6)](https://www.softwareadvice.com/product/463719-BotPenguin/#reviews) Ratings Breakdown - 4.83Ease of use - 4.50Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [charles](https://www.softwareadvice.com/mobile-marketing/charles-profile/) 4.4 [(21)](https://www.softwareadvice.com/mobile-marketing/charles-profile/#reviews) Ratings Breakdown - 4.29Ease of use - 4.33Value for money - 4.71Customer support - 4.19Functionality Pricing Starting at €349.00 per month Get Price ## hello24.ai Pricing and Plans Starting price: $20.00 per month Free Trial Free Version Basic $20.00 flat rate, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## hello24.ai Features - Popular features found in Conversational AI Platform Chatbot Code-free Development Intent Recognition Live Chat Multi-Language Pre-Configured Bot Speech Recognition - More features of hello24.ai Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications API Audience Targeting Behavior Tracking Campaign Management Chat/Messaging Communication Management Configurable Workflow Content Creation Content Management CRM Customer Database Customer Experience Management Customer History Customer Segmentation Customer Service Analytics Customer Support Customizable Fields Customizable Reports Customizable Templates Drag & Drop Engagement Tracking Interactive Content Lead Nurturing Monitoring Natural Language Processing Order Management Performance Metrics Personalization Real-Time Analytics Real-time Conversations Real-Time Data Real-Time Reporting Reporting/Analytics Search/Filter Social Media Integration Surveys & Feedback Tagging Third-Party Integrations Video Support Visual Analytics Widgets ## hello24.ai Integrations Razorpay Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review PayU Integration rated undefined from -1 review ## hello24.ai User Reviews Overall Rating 4.7 Ratings Breakdown 5 73% 4 27% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.8 Functionality 4.6 Have you used hello24.ai and would like to share your experience with others? VR Verified Reviewer Food Production 2-10 employees Used daily for less than 6 months Reviewed July 2023 Simple to use whatsapp application 5 Overall positive experience Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: ability to create templates with easeeasy to setup with shopifyfast response from support team Cons: chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken Read More SK Saurabh K. Verified reviewer Oil & Energy 11-50 employees Used daily for less than 12 months Reviewed July 2023 Hello24 Service rating and review 4 I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of users. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable. Cons: Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time. Reasons for choosing hello24.ai We thought Hello24 is having the features which we need to grow our business and It is Indian base company, so we hope our data will safe. Vendor Response Hi Saurabh, Thanks for the review. We offer direct customer support on higher plan. Replied July 2023 Read More ED Elisée D. Verified reviewer Events Services 2-10 employees Used daily for less than 12 months Reviewed July 2023 Satisfy but must do efforts 4 Good Ratings Breakdown 4 Ease of use 4 Functionality Pros: Assistance of the team. I think Hello 24 has a good team Cons: I recommend Hello24 to begin your activity to increase résults Read More VA Vaibhav A. Verified reviewer Apparel & Fashion 11-50 employees Used weekly for less than 12 months Reviewed June 2024 Exceptional Support and Effective Marketing Tools with hello24.ai 5 We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a game-changer for our business. Special thanks to \[sensitive content hidden\] whose expertise has been a constant support whenever we've faced challenges. With their help, we're able to send messages to our customers seamlessly. This has been crucial for maintaining our customer connections. Thank you, hello24.ai and \[sensitive content hidden\] for your outstanding service! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Exceptional customer support and expertise in the tool, especially from \[sensitive content hidden\] Cons: While our overall experience with hello24.ai has been positive, it would be great to see more advanced analytics features to further optimize our marketing strategies. Reasons for choosing hello24.ai Though it was a random click, but when \[sensitive content hidden\] provided an excellent explanation of the product before our purchase. His detailed insights and the platform's seamless integration have worked extremely well for our marketing needs. Reasons for switching to hello24.ai It was such a horrible experience with Gupshup in terms of deliverability, support, product costing and alot more. Read More SC Swati C. Verified reviewer Apparel & Fashion 11-50 employees Used daily for less than 2 years Review source Reviewed July 2023 One step solution to manage all your customers with perfect API/AI 4 It was very great Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Chat box, Automatic order fetching, transaction alerts on order placement, dispatch is very useful. The main thing is for abonded checkouts. We are able to recover them very much with the help of Hello24. And promotional broadcast activity is also one of the nice feature . We strongly recommend to your business. Multiple team leaders/managers can manage this panel at the same time. Cons: More uder friendly UI in broadcast page. Read More MA Manikanta A. Verified reviewer Apparel & Fashion 51-200 employees Used daily for less than 2 years Reviewed July 2023 Hello24's -Reliable messaging solution for businesses 4 Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Hello24's WhatsApp API provides a seamless and reliable messaging solution for businesses. It offers robust features and excellent customer support, making it a top choice for efficient communication with customers. Cons: Broadcast messages have a limit. Need to increase this. And analytics are not coming for click to action button. Need for that aswell. Vendor Response Hi Manikatha, thanks for the review. Broadcast limit per day is a constraint imposed by WhatsApp. We will not be able to remove that. Quick reply buttons have analytics. Call-to-action button as phone call can't be tracked. Replied July 2023 Read More VS Vijay S. Verified reviewer Food & Beverages 501-1000 employees Used daily for less than 6 months Reviewed July 2023 WhatsApp shop - Krpl 5 It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform. The API’s were built exclusively and a lot of engineering work has been happening to make this a reality Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very young and vibrant team, good knowledge about technology and marketing nuances, quick on feet and amazing turnaround times, they look at the customer as their extension and help customers on even weekend when situations warrant Cons: They need to improve their standing with meta. Certain issues like green tick etc got delayed as we did not get the right support from the meta partner program. Read More VR Verified Reviewer Retail 10000+ employees Used daily for less than 2 years Review source Reviewed August 2023 whatsapp notifications 5 very pleasant. tool works as expected. technical support is very good. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: good tool to automate whatsapp based notifications to team members. ease to set up and very good support from the hello24 team. Cons: nothing much. it covers our use cases nicely. Read More PA Parasuraman A. Verified reviewer Retail 1001-5000 employees Used daily for less than 12 months Reviewed July 2022 Sophisticated conversational platform at exceptional price! 5 It is very good product for customer engagement on WhatsApp. We got very ROI on our marketing campaigns run through them. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1\. Price (these folks are the cheapest in the market) 2. Marketing automation 3. Customer support automation 4. Ultra fast onboarding - It took only 2 days for us to get started Cons: UI - their platform UI for business is based on the new technology (I was told Google Flutter?) which could sometimes create problems in Safari; With Google Chrome, the platform is seamless. Reasons for choosing hello24.ai 1\. Price 2. They have good no. of Marketing automation use cases on their platform Read More VR Verified Reviewer Education Management 2-10 employees Used weekly for less than 12 months Reviewed July 2023 Marketing Automation made easy! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The onboarding was seamless and setting up the product was easy. Post setting up, my work was super easy and it saved a lot of our operations time Cons: Nothing as such. The features I used were very useful Read More Showing 1 - 10 of 22 Reviews Load More Reviews ## Other Top Recommended Conversational AI Platform Software [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3055) Recently recommended **0** times [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times [ExecVision](https://www.softwareadvice.com/crm/execvision-profile/) **4.3** (348) Recently recommended **0** times [Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) **4.6** (148) Recently recommended **0** times Stuck Between Options? Our experts can help you compare hello24.ai with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice